Ghost of Midnight

… about neighbors, community and Front Porch Forum

Good time to go into sales?

Posted on Sunday, October 14, 2007 by No comments yet

Michael Taylor writes about “local online” start ups with lofty advertising sales ambitions…

In a recent post on Venturebeat.com, Dan Kaplan reveals ReachLocal is aiming to dramatically increase the size of its online sales force. “Local search marketing company ReachLocal will use its massive $55.2 million infusion to build a gigantic sales force that it hopes will dislodge the Yellow Pages as the de-facto place local businesses spend their promotional dollars.”  Kaplan makes a good points on the grand goal set out by ReachLocal “To add some perspective, ReachLocal has around 300 salespeople; the global Yellow Page market employs more than 41,000 in sales alone. Zorik Gordon, ReachLocal’s chief executive, doesn’t balk at that figure, and suggests that a sales force of 10,000 or more might be in the cards. This is an unprecedented goal for an Internet-focused company, and a risky one. It comes at a time when the market for talented salespeople is extremely tight.”

Theater troupe engages audience in word-of-mouth

Posted on Saturday, October 13, 2007 by No comments yet

Mark Nash of the Vermont Stage Company wrote the following in his recent e-newsletter to theater supporters…

Spread the word!
We depend on those who have seen and loved our shows to tell their friends and families about their experience. One way you can do this s through Front Porch Forum,which connects neighbors through the Internet. Though commonly used to share news about good babysitters, lost cats, and annoying potholes that never get fixed, it’s also a place for people to share knowledge of local cultural events. Check out Front Porch Forum, join, and let your neighbors know about Vermont Stage!

We’re seeing more and more of this kind of thing as FPF becomes integrated into its pilot community.

“Neighborhoods Online” gets a Look by MediaPost

Posted on Thursday, October 11, 2007 by No comments yet

Kathleen Burge writes in OMMA this week about several neighborhood-level online efforts. She includes FatDoor, BackFence, eNeighbors, MeetTheNeighbors, and Front Porch Forum. The conclusion… full of potential, but two big problems… (1) generating sufficient revenue, and (2) scaling and adjusting the formula that works in San Francisco so that it plays in Peoria. Worth a read.

Get the ZipSkinny

Posted on Thursday, October 11, 2007 by No comments yet

ZipSkinny is worth a look. This beta site compares census 2000 data by zip code… very interesting.

Tire Slashing Victim Turns it Around with FPF

Posted on Thursday, October 11, 2007 by No comments yet

Carrie in Burlington’s Old North End felt as deflated as her car tires when she came outside the other day and discovered that all four had been slashed.  Enter Front Porch Forum.  She posted a note to her neighbors…

 Most regretfully, I’m writing to let you know our tires were slashed on Saturday night while our car was in our driveway. It’s one if the more unpleasant ways to spend $200.

Not sure what you should do with this information…..I hate to inspire fear. My hope is it was a random act committed in a moment of severely compromised judgment. I feel a bit better sharing it with all of you, like instant empathy.

May your lives be peaceful!

Just the opposite of inspiring fear, her posting rallied people.  She followed up today with…

thanks so much for setting up our forum. i received a bunch of very supportive and helpful e-mails in response to my message about our tires being slashed. thanks to the forum, we were connected with the parallel justice program which will pay for our new tires. good work!

For those of you keeping score at home… one bad experience poured through FPF results in… one problem solved (money for new tires), victim feeling supported by neighbors, neighbors on the lookout for vandalism, and the neighbors all feeling a little better for the experience… the sense of community a little stronger.

$1.5M more invested in Outside.in

Posted on Wednesday, October 10, 2007 by No comments yet

Greg Sterling highlights today that Outside.in recently received another round of investment: $1.5 million.

The company is trying to scale “hyper-local” and has improved the look and functioning of the site since its launch. As founder Steven Berlin Johnson told MediaPost:

“The development of our partner program and targeted regional and national advertising will be two major initiatives for the coming year,” said Outside.in co-founder Steven Berlin Johnson. “We’ve spent our first year building out a state-of-the-art platform for organizing the Web geographically, and now we’ve got a fantastic opportunity to build a business on top of that platform.”

Smalltown is also in this category, although taking a more incremental approach to building out its sites. The challenge of course is direct advertiser acquisition. Backfence (now gone), Judy’s Book (now evolved) and InsiderPages (now acquired) have all faltered along this path to monetization. Yelp has had success in certain markets doing direct sales because of its brand recognition and consumer traffic.

Most Trusted Source? The Envelope Please…

Posted on Tuesday, October 9, 2007 by No comments yet

Greg Sterling summarizes recent studies that ask about the most trust source of information…

Front Porch Forum deals with lots of word-of-mouth. I differentiate between word-of-mouth from anonymous strangers (most review sites) and word-of-mouth from a clearly identified person with whom you have a connection. With FPF, the recommendations come from clearly identified nearby neighbors.

And from the eMarketer Newsletter

Local Online Growing, Growing, Growing

Posted on Monday, October 8, 2007 by No comments yet

Seems like the word is getting out about “local online.” Some recently reported developments…

Greg Sterling takes a look at “mommy sites”… lots of them popping up all over. Some of these are similar to Front Porch Forum… very local and talk about whatever (not just reviews or just classifieds).

Marketers and local businesses should consider some of these mom sites in their thinking about targeting local audiences and in terms of “online word of mouth.” While it’s considerably more challenging to market within online communities, a little time and attention to some of these sites could pay off in a meaningful way. Regardless of whether marketers pay attention to them, these mom networks are in fact driving lots of recommendations and business referrals all over the US. It’s very much an untold story in local.

Bill Day writes for Marchex a post titled “Building relevant and useful sites for neighborhoods.”

How do you cover a landscape as fragmented and targeted as the 42,000+ neighborhoods/ZIP codes that exist in the U.S.? And what needs to be done locally versus done centrally to ensure a solid consumer experience? As a company that owns ZIP Code Web sites covering most of the U.S., we are dealing directly with the challenges and opportunities that come with building highly relevant and useful local sites covering each of the ZIPs.

Hmm… a ZIP Code is interesting, but too crude of a cut. Just in my own experience I’ve lived in ZIPs that feel like home, others that feel disjointed and jerrymandered. And they change. Does that mean the “neighborhood” changes too? Perhaps a techie’s solution to a human challenge. Who knows?

The Local Onliner reports

ReachLocal, a provider of local online marketing solutions for SMBs, has raised $55.2 million in new financing. This comes on top of the $12.7 million it has raised since its founding in 2004. The new funds give ReachLocal an estimated valuation of $305 million, since it was previously valued at $250 million.

That’s a lot of money. Reminds me of Big Tent… social networking for soccer moms. And Ning… DIY social networking. Both of which I believe have huge sums of investment.

Finally, Cameron Ferroni on the Marchex blog seems to agree with my assessment that the local online space is getting both broad and deep…

There is so much data out there that some set of consumers will love, and others will think is irrelevant. Deciding how to bring it all together and get consumers excited – now that is the challenge.

Different Type of Neighborhood Blog

Posted on Monday, October 8, 2007 by No comments yet

Richard in Toronto sent me the link to his neighborhood’s blog… interesting.  He’s set up an entry for every house in the neighborhood and several have some flesh to the bones… photos and text.

This is more in the spirit of Front Porch Forum than the typical citizen journalist reporting on his/her view of the neighborhood.  Trying to turn the ENTIRE neighborhood out for the conversation… not just a mostly one-way deal.

Neighbors Sound Off and Get Organized

Posted on Sunday, October 7, 2007 by No comments yet

Each week brings a new campaign to one or more Front Porch Forum neighborhoods. Here are some recent examples…

In Huntington, it’s speeders. About 20 members have written in to complain about speeding vehicles AND to brainstorm solutions… speed humps, stop signs, more police, warning signs, and, most interestingly, a vigilante photo effort culminating with a slide show of the worst offenders to be shown at Town Meeting Day.

Over in Westford, people are chiming in about the proposed school district unification. This, understandably, is an important issue for many people… kids, money, control.

And over in one South Burlington neighborhood, lots of folks weighed in about speeding teenagers. Now a letter has been drafted and circulated over the neighborhood forum a few times and it’s ready to go to the powers that be. Better than 10% of the neighborhood “signed” the letter with as simple posting to the forum.