Monthly Archives: August 2007

Nayburz Beta in Denver

Posted on Friday, August 17, 2007 by No comments yet

Neighborhood” seems to be heating up in the online world. Every week brings word of some new service aimed at the neighborhood level. Here’s the latest to come to my attention… Nayburz in Denver.

The site offers forums, classifieds, restaurant menus, etc. What seems different is the ability to define your geographic “bubble” on the fly across these different functions. This may prove an appealing approach for web-centric folks.

eNeighbors underway in Colorado

Posted on Friday, August 17, 2007 by No comments yet

Congratulations to eNeighbors out of Colorado… nice press today mentioned on its blog. I’m not very familiar with this service… it appears to have some things in common with Front Porch Forum, but some significant differences too. Reminds me of i-Neighbors.

My sense of how they’re going at it from the article…

  • eNeighbors targets Homeowner Associations: 286,000 HOAs in U.S., with 57M population.
  • eNeighbors invested $125,000 to develop software and business.
  • Now it offers a suite of web-based services (neighborhood directory, classifieds, calendar, social networking, etc.) that it hosts.
  • HOAs pay $1,000/year.
  • Sales focused near their homebase in Colorado… founder and father sales team. Sale takes 2-3 months to close. All 33 HOA’s pitched have signed on.
  • Seeking $1M in angel and VC money for marketing and scaling up.
  • Plan to sell advertising too with neighborhood focus.
  • Letters sent by mail to each household in HOA to get people registered. After 2-3 mailings in first few months each HOA is at 60-80% participation.
  • Weekly auto-email encourages people to return to the website frequently to see the latest.

Congratulations to founders Phil Freund and Chris Stock.

Everything is Miscellaneous, so Why Lump it Together by Subject?

Posted on Friday, August 17, 2007 by 1 comment

I’ve been wanting to write about David Weinberger‘s Everything is Miscellaneous vis-a-vis Front Porch Forum since I had the pleasure of meeting him at a Berkman Center-Sunlight Foundation conference at Harvard earlier this year… so today’s the day.

The reason for my delay in writing is that I’ve been hoping to actually read the book(!), but it hasn’t happened yet. However I have digested enough reviews to be in receipt of the gist. From Amazon.com

Human beings are information omnivores: we are constantly collecting, labeling, and organizing data. But today, the shift from the physical to the digital is mixing, burning, and ripping our lives apart. In the past, everything had its one place–the physical world demanded it–but now everything has its places: multiple categories, multiple shelves. Simply put, everything is suddenly miscellaneous.

In Everything Is Miscellaneous, David Weinberger charts the new principles of digital order that are remaking business, education, politics, science, and culture. In his rollicking tour of the rise of the miscellaneous, he examines why the Dewey decimal system is stretched to the breaking point, how Rand McNally decides what information not to include in a physical map (and why Google Earth is winning that battle), how Staples stores emulate online shopping to increase sales, why your children’s teachers will stop having them memorize facts, and how the shift to digital music stands as the model for the future in virtually every industry. Finally, he shows how by “going miscellaneous,” anyone can reap rewards from the deluge of information in modern work and life.

My take on David’s thesis is that trying to make one order out of “everything” is hopeless and not even especially useful. Better to tag everything and search anew every time you want to get at something. (Brings to mind huge filing projects in the pre-web days… I remember filling out cross-reference cards and placing them throughout the file cabinets… arghhhhh.)

So I’ve seen with Front Porch Forum. In our pilot city, more than 20% subscribe, each person belonging to their neighborhood’s forum. People post messages for their neighbors about babysitters, lost cats, restaurant reviews, plumber referrals, school tax debate, car break-in, moose sightings, school fundraiser, car for sale and on and on.

A few members have expressed frustration that all these messages aren’t neatly ordered into threads. Or that we don’t offer one part of the site focused on contractor reviews, another area on classified ads, another part for political debate.

Instead, each neighborhood forum publishes a single issue every few days with whatever postings the neighborhood has generated. Each message is clearly labeled. Current and past issues, a mishmash of subjects, may be browsed or searched by keyword, author, street, etc.

I don’t think caging this information into various compartments will serve anyone well. It’s all about the conversation… not order. FPF’s aim is to help neighbors connect and foster community within the neighborhood… not create a Dewey Decimal System at the neighborhood level.

Which brings me to much of web 2.0. Whether it’s real estate, reviews, classifieds, directions, discussion… whatever, many FPF members have reported that they would rather just search their neighborhood’s archive for what they need (and come across other interesting tidbits) or post a brief note to a couple hundred nearby households… rather that then go to one of the burgeoning number of these specialty sites.

Put another way, David argues that many web 2.0 sites free information and make it accessible in many ways. But these examples are still in verticals, such as real estate. So the information is constrained, although it’s accessible to everyone.

Front Porch Forum removes all subject constraint and instead limits who can participate… only residents of a given neighborhood.

For what it’s worth.

Neighborrow.com helps neighbors lend stuff

Posted on Friday, August 17, 2007 by 3 comments

Just learned of Neighborrow.com. Seems focused on NYC apartment buildings. Neighbors join and offer to loan stuff to each other, and make requests. Website is up. Featured groups have a couple dozen or fewer members. It has a young feel (don’t borrow from anyone over 30?) and has some plumb media coverage… Grist article and MSNBC interview.

Our neighborhood has a manual version of this. Erik maintains a list of items people are willing to loan. I think he invited several neighbors into the group. Everyone gets the spreadsheet. Need an extra sleeping pad for this weekend’s camping trip? Check the list and make a call. Simple. However, not heavily used either.

This kind of thing seems to happen spontaneously through Front Porch Forum more… “hey, anyone out there have a sleeping pad we can borrow for this weekend?” That would likely get several responses from our nearby neighbors, who may or may not be on Erik’s list.  Kind of “just in time” stuff-to-loan.  And no database to keep up to date.

President Clinton invokes Community

Posted on Thursday, August 16, 2007 by No comments yet

A colleague just sent me this video link of President Clinton’s commencement speech at Middlebury College this year. Worth watching; here’s the transcript. It’s all about the need for community as a fundamental building block for positive change…

[T]here’s a community here in the best sense, and that’s really what we have to build in the world… Every successful community has three things, whether it’s a university, a sports team, a business, an orchestra, a family; you name it. They all have three things: a broadly shared opportunity to participate; a broadly felt responsibility for the success of the enterprise, whatever it is; and a genuine sense of belonging…

So there are plenty of problems out there. Why would I come to you and ask you to think most about community? Because I believe questions of community and identity, personal identity, will determine our collective capacity to deal with all the problems. The most important thing you’ve got coming out of this Middlebury education is the understanding of the elemental value that makes all communities possible in an interdependent world, which is that our differences are really neat, they make life more interesting, and they aid in the search for truth. But our common humanity matters more.

So much of the world’s difficulties today are rooted in the rejection of that simple premise. Think about all the political, the religious, almost psychological fundamentalism that drives the wars and the conflicts and the demonization in the world today. All of it is premised on the simple fact that our differences are more important than whatever we have in common. When the terrorist bombings hit London not so long ago, the most traumatic thing for many British citizens was that the people who set the bombs off were British citizens. It was in no sense an invasion. They felt somehow violated and disoriented, and I read painful article after article where people were saying, “I just don’t get it. I work with these people. They’re nice people. I don’t understand it. My kids played with their children. We went to sporting events on the weekend. We had all this contact.” What happened? The people who set the bombs off did not feel they belonged. They believed that their differences were more important than what they had in common.

Even though they lived and worked and sometimes played with other people, the same people somehow became less human to them.

As my colleague pointed out to me… that sounds like what Front Porch Forum is about. Right on.

Now someone reading this might think I’m out in left field somewhere near the warning track… “what’s finding a babysitter and ‘table saw for sale’ messages have to do with peace, love and understanding?” Fair enough. But in my experience that’s where it can start.

I know of just such a case… call them Mr. Blue and Mr. Red. Mr. Blue had a Howard Dean for President bumper sticker on his hybrid (covering his Nader sticker). His neighbor of a couple years, Mr. Red, was all red, white and Bush on his SUV.

Mr. Blue admitted to loathing Mr. Red, who he had never really met, based on his bumper sticker… couldn’t help himself. Don’t know about Mr. Red’s feelings, but they probably weren’t too warm and fuzzy toward Mr. Blue.

Enter Front Porch Forum. Over a few months each neighbor posted several items. As Mr. Blue read Mr. Red’s postings… his Lions Club was collecting used eyeglasses for charity, he was looking to sell some photography equipment, he recommended a roofer and car mechanic to the neighborhood… Mr. Blue’s view began to change. At some point Mr. Red stopped being just a bumper sticker to him.

Not sure when it started, but they began having sidewalk conversations about photography and roofers. Then they were sitting on Mr. Red’s front porch talking Red Sox, neighborhood history, kids and grandkids, personal health. This wasn’t the enemy, rather a neighbor to be respected, supported, learned from, leaned on.

Has this happened more than once courtesy of Front Porch Forum? I don’t know. But I can hope… and keep working on it.

GetVendors.com gets in too late?

Posted on Thursday, August 16, 2007 by No comments yet

The Local Onliner reports today about GetVendors.com today…

Service referral sites like ServiceMagic and Angie’s List have gotten some traction. But by no means are they dominating the business. What will it take?

Ashish Mohole, co-founder of startup GetVendors.com, thinks the key is to guarantee that users get a wide assortment of choices when they make a query. Too many queries come up empty, or return just one or two possibilities, he says…

“Our approach is simple, honest and yet, effective and scalable,” says Mohole.

But most interesting to me was Mohole’s revealing assessment of the field circa mid-2007…

But Mohole also notes that the company’s prospects remain uncertain… Mohole openly wonders whether the time has passed whether startups like his can make a go of it. “All the big guns are pursuing everything possible to get in the local market,” he says. “The local space it is not easy for a start up to get traction in a short period of time without exposing to the risk of big players catching up.

In fact, he and his two other co-founders are contemplating selling the company. “A few years back, the experimentation would have been good idea with start ups making progress under the radar. But now it is more than likely these ideas will get ‘picked up’ and won’t have a chance to build premium value.”

Off-Forum Responses Add Up

Posted on Thursday, August 16, 2007 by No comments yet

Front Porch Forum has yet to examine in detail the “multiplier effect” of a single posting on one of its neighborhood forums. That is, it’s plain to see that many postings result in following up messages on the forum. But it seems a majority get results that happen off-forum via email, phone calls, or even – gasp – on someone’s actual front porch.

Here’s one example from Pam on the Huntington Neighborhood Forum today…

Hi all – thanks to everyone who gave me seamstress ideas!

I am going to have Lisa B. help me but wanted to list the recommendations I received if anyone else is looking:
Lisa B. 434-xxxx
Eliza W. 434-xxxx
Lynn F. – Richmond
Linda in Burlington across from BOVE’s

I appreciate all the personal emails I received with ideas. Remember though, if you respond via the Forum, everyone benefits from your ideas. If you suddenly need a seamstress in the future, log onto http://frontporchforum.com and search the archives.

So she appears to have gotten at least four responses off-forum and one on-forum. I know our family has gotten many off-forum responses for various postings… up to a dozen or more. All from nearby neighbors.

P.S. And I agree with Pam that FPF members should, if it makes sense in the moment, post their response to the whole neighborhood forum. Not only is the information then immediately available and stored away in the searchable archive, but it also contributes to the forward momentum of the conversation… members SEE that it works and use the forum more when they see lots of results.

Thanks Pam!

Yahoo! Local invests in redesign

Posted on Wednesday, August 15, 2007 by No comments yet

As noted by Mike Boland and Peter Krasilovsky today, Yahoo! Local just rolled out its first redesign in two years with a focus on user-generated content. I know this is a big deal and involves huge sums of money, advertisers and visitors… but I’ve never had anyone tell me that they use this service… an arbitrary measure, but one that’s hard for me to shake. Peter K. compares it to an Oldsmobile… and I guess I’ve never had anyone crow about their Oldsmobile to me either… solid, always there.

Does GM still make Oldsmobiles?

UPDATE:  Some more reviews of Yahoo! Local’s changes.  First, eNeighbors does a good job sussing out Yahoo’s potential to get neighbors providing content to each other.  Here’s someone echoing what we’ve been finding with Front Porch Forum.

And Greg Sterling weighs in… interesting comments to his post.

“Next Big Internet Thing?”

Posted on Monday, August 13, 2007 by No comments yet

Pramit Singh ponders “the next big internet thing” today from New Delhi…

After the blogging, user-generated content, Citizen Journalism, Youtube, Del.icio.us, Digg, I am tempted to believe that nothing new, exciting and useful has come on to the scene and that this is a phase of consolidation and rejiggling of business models….

While Backfence failed to bring Citizen Journalism to every town USA, others like Front Porch Forum, iBrattleboro, Topix.com, New Assignment and Assignment Zero (which is now over) took CitiJ to new levels.The Knight 21st Century News Challenge promises to support better news innovations and we will be better for them.

It’s amazing to see FPF’s humble efforts begin to register on “what’s next on the web” postings.

Moose in South End

Posted on Sunday, August 12, 2007 by 1 comment

Celia reported on Aug. 10, 2007 in The Addition Neighborhood Forum…

This morning, about 9 a.m., we were visited by a huge, graceful, gangly moose! — which clomped through the backyards, delighted the kids, and pretty much freaked out the pets. Last seen heading toward Flynn Avenue, tailed by animal control and the police (it seems the moose ditched those tailing it, though, at least for a while). My dog tells me she’s never, NEVER going in our backyard again.

That’s in Burlington’s South End… not exactly regular moose country. Wow.