The Local Onliner reports today:
Gannett, via its Planet Discover subsidiary, says it will start providing its newspapers and TV stations with search marketing help… In the last six months, newspapers have begun to really embrace search and extending their marketplace to the small businesses, he [Planet Discover Head Terry Millard] notes.
The end goal, Millard adds, is to expand the advertiser base. While Planet Discover’s local search guides compete with Yellow Pages, “it isn’t all Yellow Pages,” he emphasizes. There is a layer of media below that: the community shoppers, things like that. There is a huge market of businesses that aren’t going to spend $3,500 a year,” the average for Yellow Pages buys. “But they’ll spend $100 a month.”
Millard says the effort starts with Gannett, where Planet Discover has already launched search efforts for it 110 newspapers, and is now gearing up to convert its 21 TV stations. Other Planet Discover clients are also being asked to participate. They are mostly newspapers but also include some verticals such as travel.
It will be interesting to watch how this plays out at our local Gannett outlet, the Burlington Free Press.
Bob Tedeschi has an interesting article in the New York Times Sunday about local online efforts:
Across the United States, citizen bloggers and deep-pocketed entrepreneurs are creating town-specific, and even neighborhood-specific, Web sites where the public can read and contribute items too small or too fleeting for weekly newspapers. Suburban towns across the greater New York area are joining in, giving residents a new way to avoid traffic snags, find a lost dog or just vent about a local hot-button issue.
“It replaces the guy from 200 years ago who rang the bell in town,” said Chris Marengo, a lawyer in Pleasantville, N.Y., who visits www.Pleasantville.AmericanTowns.com every few days to stay abreast of local events. “It’s as provincial as it gets.”
Pleasantville is one of thousands of municipalities on the AmericanTowns service, which is based in Fairfield, Conn. Like other community-oriented sites, AmericanTowns offers users the chance to post information free, to bolster postings by site editors.
Other sites mentioned include: WestportNow.com and Baristanet. There’s some genuine success here, however, different than Front Porch Forum‘s neighborhood-level approach.
Peter Krasilovsky packs a lot into his ten brief trends from 2006 for local online. Nearly each of his points supports Front Porch Forum’s position, so check out his full list. Some snippets:
Google and Yahoo have… 70 percent [of local search]. All the others belong in a subset. But the subset, of course, can be lucrative too.
How fast will Google and Yahoo migrate beyond local search, impacting classifieds, brand/display and Yellow Pages. It ought to take awhile.
Sites that protect local positions should get some traction.
Google-style, self-serve [ad sales] solutions will creep up on the industry faster than expected.
We’ll see a lot of localizing [from national advertisers] in 2007.
What surprises me is that the Yellow Pages companies haven’t bothered to buy [local social networks, and ratings/review sites]. Yet.
Also from The Local Onliner today, an interesting quote from an outgoing R.H. Donnelly executive, Simon Greenman:
Yellow Pages “[p]ublishers are well-positioned to become local search providers. But they’ll need to become much broader, with classifieds, promotional information and service directories. They’ll need to become more consumer-centric, with social networking, merchant recommendations and other features.”
I’m not sure how compelling all these features are when tacked onto a local search site. Front Porch Forum‘s approach is to build the most engaging local social networking service available, then integrate commercial features to add value for our members and pay the bills. That is, design the service for neighbors, and only treat these good people as consumers when and where it makes sense.
What are the most common categories for what people are looking for in (1) the Yellow Page and (2) local online search? Same things? Apparently not, according to The Local Onliner:
Just this week, Ask released the Top 10 food, music and business search lookups for its revised AskCity service. Here’s how AskCity’s Business Search compares to The Yellow Pages Association’s Top 300 categories:
1. Massage (#148)
2. Shopping mall (NA)
3. Hospitals (#9)
4. Family doctor (#2)
5. Churches (#22)
6. Plumber (#10)
7. Florist (#16)
8. Police department (NA)
9. General practice attorneys (#6)
10. Auto repair (#4)
The top ten Yellow Pages categories (from source above):
1. Restaurants (Fast Food & Nonspecific) 1,341 (millions of references)
2. Physician & Surgeons 1,173
3. Automobile Parts 567
4. Automobile Repair 449
5. Pizza 358
6. Attorneys 312
7. Automobile Dealers 28
8. Dentists 251
9. Hospitals 245
10. Plumber 244
Front Porch Forum doesn’t have enough data yet to be meaningful, but it will be interesting to see over time what our members are looking up in our message archives and via our sponsored links (forthcoming).
And in another take on related matters, Peter Krasilovsky reports on two more city sites: Pegasus News in Dallas and CitySquares in Boston. CitySquares co-founder Ben Saren reports 300 advertisers paying a flat 25 cents/click.
To date, neighborhoods out of the downtown district do best, like Jamaica Plain and Harvard Square. “There is a lot more of a neighborhood mentality,” says Saren The more homogenized, high rent businesses in downtown Boston are less likely to pitch their tent with a local city site.
Saren, like Pegasus’ Orren, hopes to take his concept beyond his city’s borders. “Ideally, it would be a Tier 2 or Tier 3 market with a college orientation, like a Burlington or Tallahassee,” he says.
Hmm… I wonder how this would work in home-sweet-home Burlington.
Nearly a quarter of private-sector, non-farm jobs in Vermont are in micro-enterprises, according to the Association for Enterprise Opportunity and reported by Leslie Wright in the Burlington Free Press today. The number of such businesses grew about 8% from 2001 to 2003.
A micro-enterprise employs fewer than five people and requires $35,000 or less in start-up capital.
I’ve had the pleasure of chatting with several small-scale local entrepreneurs whose business fits that definition. Many are excited about working with Front Porch Forum to connect with people in the neighborhoods that they serve. They often complain about being priced out of conventional means, such as the Yellow Pages. Plus, many of these folks are doing business with their neighbors, so they’re interested in supporting FPF as a community-building resource.
Dot.com titans are hard at work to tie into the millions of small and medium businesses (SMB or SME) in the United States. I recall a Business 2.0 article that pegged the Yellow Pages as a $15B/year industry… that’s all paper, not online. And Peter Krasilovsky reported today about Google’s efforts to provide micro-websites to potentially millions of small businesses that otherwise have nothing to link to (and therefore can’t buy advertising space from Google).
Google’s head of SME product development, Dan Rubenstein, speaking at The Kelsey Group’s ILM event in Philadelphia, said that Google is going to meet SMEs halfway to get them to actively market themselves on the Internet. Google is developing several new products specifically with SMEs in mind (and may have quietly launched them).
First, it is rolling out microsites to help the SMEs that don’t have a website but want to advertise on Google – a group that potentially represents at least 50 percent of the 12 million + SMEs in the U.S with ad budgets. Without a URL and website to link to, of course, ad campaigns on Google are highly limiting.
Rubenstein noted that SMEs would have at least five templates to choose from.
Front Porch Forum’s sponsorship program (under development) is aimed at the micro-to-small end of the business spectrum, and, therefore, we’re expecting that few will have a web presence, nor care to have one. The three-man roofing contractor, the neighborhood daycare, the one-woman tax preparer, the corner store and autoshop. They’ll be able to advertise very cheaply in one or more neighborhoods in one-month increments. We haven’t really started talking about this publically yet and already two dozen businesses joined our waiting list. And since it’s nearby businesses sponsoring the surrounding neighborhood forums, there’s less need for each small enterprise to have a website… just “Special this week at Jerry’s Gulf this month: $20 oil change for members of this neighborhood forum.” And everybody knows that Jerry’s is up on the corner. Stay tuned!
Ghost of Midnight is an online journal about fostering community within neighborhoods, with a special focus on Front Porch Forum (FPF). My wife, Valerie, and I founded FPF in 2006... read more