Category Archives: Neighborhood

Rant and Rave vs. Neighborhood Miracle

Posted on Wednesday, January 23, 2008 by 1 comment

Feedback from Front Porch Forum subscribers is overwhelmingly positive.  So today’s complaint submitted by a member in Burlington’s Old North End got my attention…

Every day it seems as though Front Porch Forum, well all of us that subscribe, continue to become more and more like the “Rant & Rave” section of craigslist – as a result Front Porch Forum is increasingly more petty and negative.  It seems as though everyone climbs on a particular stream and loudly wines – Burlington Telecom is our latest victim of this electronic faceless diatribe.

So I bid FP adieu and cancel my account.  The incessant complaining is  just too much for me.
Bye.

Well… that’s regrettable.  I take this feedback seriously. I also think that a thick skin is required to engage in public discourse.  And, frankly, the tone on the FPF neighborhood forum in question is nothing like the nastiness of many online comment areas… no name calling, e.g.  Several recent postings in the neighborhood forum in question have been complaints about city services, litter, crime, etc.  But I’ve seen them as primarily constructive and civil… but I guess that’s subjective.

For the record, the other four postings this morning to accompany the one above in that neighborhood are… two follow-up points about local telecom options, a call for volunteer basketball helpers at the neighborhood school, and this gem of a follow-up of an earlier post from Matt…

Last night a miracle happened.  7 people, strangers until last night, put aside their excuses and braved the cold Vermont winter night to clean up our neighborhood.  We walked south on Elmwood, west on Peru, north on Champlain, then back to Elmwood by way of North.  Along the way we collected and disposed of 10 bags of garbage.  Despite the cold it was a good time.  Tara’s brownies flowed like a chocolate river in high flood.  The laughs were continual and of a high quality.  No cheap jokes in this bunch.  Just straight shooting zingers all the way.

Next time we’ll do a different block.  Next time we’ll have even more people, and I’ll bring prizes for the best find.*

*Prizes may consist of a high five, but it will be quality.  Seriously I have a no miss system, yes it cost me, and yes the price was worth it.

Definitely not “incessant complaining”… makes me proud to be associated with FPF’s members.

Why is newspaper delivery so difficult?

Posted on Wednesday, January 16, 2008 by No comments yet

When I was a kid, I was a paperboy starting in 2nd grade and on into junior high. It was a modest afternoon route handed down through my older brothers. Took about an hour on my bike (I’d see how far into the route I could get each day riding no-handed). Had to “collect” every two weeks in the evenings, going door-to-door… “$2.40 please.” Oh the excuses I used to get over a couple bucks!

Now someone is protecting kids from this experience and so we have adults in cars doing the job… at least that’s what I’ve seen in many places. We’ve had good delivery service in our neighborhood… no complaints. Our favorite carrier was a high school girl saving up for college… did the route every morning at a jog to get in shape for school sports.

But the things I hear on Front Porch Forum… ay yi yi. One neighborhood forum complained that their delivery man was also a peeping Tom. Police were called. Another FPF neighborhood forum complained so long about delivery service (late, no paper, wrong location, etc.) that the newspaper eventually responded in writing through Front Porch Forum to the whole neighborhood with a broad apology and excuse and a plan to do better… not sure where that one stands today.

And one neighborhood reported that the delivery person’s car was so loud that it was waking people and, amazingly, the neighborhood’s response was to pass the hat to give the person a gift certificate to a local muffler shop. Now today the identical issue surfaced across town… did the same carrier get transferred and just pocket the gift certificate? A resident of the new neighborhood reports, after being awakened repeatedly at 4:30 AM, that the newspaper advised him to call the police… it’s not the paper’s problem.

So, the blogosphere is crowded with discussion about newspapers’ business woes as brought on by the web and other forces. But I haven’t read anywhere about the struggle to just get their product to customers’ doorstep. Where are our nation’s 12 year olds when we need them?

P.S. Of course, before Front Porch Forum it wasn’t so easy to know what was going on in a given neighborhood. Maybe it’s always been this bad. I recall tossing the paper onto the porch roof of one my customers so often that I knew where to find the closest ladder (two doors down, behind the garage) and put it to use before I was found out… lucky for me he didn’t post my bad aim online for the whole neighborhood to see!

Winooski: Scale and online conversations

Posted on Tuesday, January 15, 2008 by 2 comments

Great things are happening through Front Porch Forum in much of our pilot area of greater Burlington, VT. That said, our initial model is not an ideal fit for some communities. We’re working on adjustments and always welcome input. One such challenge is the small city of Winooski.

Winooski has nearly 3,000 households and is covered by four FPF neighborhood forums. About 12% of the city subscribes. Unfortunately, Winooski doesn’t have clear cut actual neighborhood boundaries that jibe with our target scale of several hundred households. So the FPF neighborhood forum boundaries feel arbitrary to many residents.

Couple that with the fact that Winooski is underserved by local media… no city newspaper or blog, etc. Front Porch Forum is the one thing getting any traction that I’m aware of.

All this adds up to several people calling for FPF to combine its four Winooski neighborhood forums into one large citywide forum. I’m reluctant. FPF is all about small groups of nearby neighbors connecting online… and that spilling over onto the sidewalks and into the cornerstores… from the virtual to the actual front porch.

One supersized forum, I’m afraid, will be dominated by a few loud voices focused on larger issues and official pronouncements. Gone will be the small voices and the “need to borrow a ladder” and “my teenager is available to babysit” postings.

So it was hard to read a posting the other day from a member who concluded her request for one citywide forum with a promise to boycott FPF’s advertisers until we complied. Oh dear. We’ve got to come up with a reasonable solution to this.

Enter Winooski resident Cathy Resmer

I just read your comment on Front Porch Forum about wanting Winooski to be one neighborhood.

I, too, wish we could have a way to communicate to the entire city.

However, I know Michael Wood-Lewis, and have talked with him at great length about his service, both as a reporter (in the past few years), and more recently as a representative of a company that sponsors the forums (Seven Days).

I can tell you that Michael understands Winooski’s need for one forum. But the service he provides (for free) is based on a model that’s built to encourage neighbor interactions. He believes — and his research shows — that if he increases the size of the forum to include the entire city, he will damage the neighborhood interactions that the forums are meant to encourage.

Please, ask him to explain it to you. He’s very articulate, and, I believe, an honest and trustworthy guy.

Yes, it is *extremely* frustrating that we get so little media coverage in Winooski. I do what I can to cover stories or get them covered in Seven Days. I ran the Winooski Eagle for nearly a year — essentially by myself, and at great personal cost — because I believed that the city needed its own paper. I still believe we need it, but frankly I can barely keep up with this outrageous tax increase, much less idealistically underwrite the city’s struggling newspaper.

So I understand your reaction to Michael’s refusal to create one Winooski “neighborhood.”

But I urge you to reconsider your pledge to boycott the businesses that support the Forums. Michael is providing a great service to us. It’s not exactly the service that we want, but it’s still better than what we had before, which was *nothing.*

The bottom line is that FPF is not, and will never be, a substitute for a Winooski newspaper. But it’s got me talking to you — and our neighbors listening in. I think that’s a good start. And it’s worth our support.

If we need that one Winooski forum, let’s find a way to create it instead of tearing down the forums we’ve got.

Respectfully,
Cathy Resmer, Online Editor, Seven Days

Wow! Thanks Cathy. I look forward to sorting this out.

Facebook is just a game

Posted on Monday, January 14, 2008 by 3 comments

“Facebook is just a game. That’s it, that’s all.” So says Sebastien Provencher. Thank goodness for the holidays and their tendency to break people out of their ruts and send them back home for a bit of grounding…

During the Holidays, I met with my friends and family multiple times and one topic of conversation that came up very often was Facebook. “What’s Facebook?” my mom would ask. “Why are people so fascinated with it” my brother-in-law would add. “It’s useless” or “it’s a waste of time” would also come up very often. The proof of the whole uselessness was the “poking” and the “sending my friends a virtual beer” examples. I tried explaining Facebook the way I’ve explained it many times in this blog but I quickly realized I was getting nowhere. My friends and family members that thought Facebook was useless wouldn’t change opinion even after I explained my big social media theories.

PreFacebook Life of a Techie
Yea these many years ago, I was a kid playing Pong on my family’s vintage black and white TV… I could and did play that thing all day (was it an Odyssey? I think it came from Sears). Then it was Atari… in color! Space Invaders, then Atroids, PacMan and beyond. And I owned a few of the first handheld “videogames”… football and car racing come to mind.

In college, I dragged along my old Atari into the dorm, risking and receiving a bit of ridicule, but soon enough we were engage in epic tournaments of some four player “breakout” type game where each guy tried to protect his king in his castle of bricks… alliances made around the beanbag chair on the shag carpet… daggers plunged into backs… great fun.

Then it was on to music… collecting other people’s music. My chosen low-budget approach was making audio tapes from borrowed or rented albums and recording off the radio (the college station played complete albums)… later CDs.

I was the first person I knew to buy a PDA… a Casio with a full keyboard… oh man I loved that thing. A buddy and I used its built-in spreadsheet software to track a cross-country road trip, among many other uses.

Sometime after grad school, I landed a job that included broadband access at my desk… wow! The web didn’t have much to offer yet, but email was incredible. I corresponded with every old friend and family member I could find that used email (and didn’t try to keep in touch with those who weren’t online).

While I typically worked conscientiously at this job, now I had a growing set of diversions at my fingertips… (1) computer games mysteriously living on my hard drive, (2) music I could play on my CD drive and research on the web, (3) contacts and calendar I could manage on my PDA, and (4) friends and family whom I could email. It’s a miracle that I accomplished as much as I did at that position.

Entertainment’s Place
Which brings me back to Sebastien’s point above about Facebook. I have a Facebook account and I’ve nosed around repeatedly… but for the life of me, I have no interest. Am I the only one not on board? Sometimes I think so… but then I have a moment like Sebastien’s homecoming and I realize that MOST people are not on or deeply into Facebook.

And when I look at my life now… it’s very different than when I was a teenager or in my 20s and spent a large amount of time on entertainment… games, music, socializing. Now, as a husband, father of young kids, son of aging parents, active member of my community (i.e., the place where I live my “first life”), and business owner… well, I’m in a very different place. I’m blessed that my “entertainment” is woven into the daily fabric of a rich and mostly balanced life… very different than emailing distant and fading old friends from a lonely cubicle.

Facebook offers next to nothing for me now. From age 13 to 33 I would have been all over it. But I don’t long for any online tools at this point. In fact, I want to spend less time interacting with and through technology and more with kids, neighbors, extended family and other people in my life. Front Porch Forum evolved out of this situation.

Follow the Kids, Dummy
One last point, many voices can be heard saying we should bow down to Facebook and other services that cater to youth… because obviously that’s the way of the future. Follow the children!

Hmm. I know lots of kids, teenagers and people in their 20s. Lots of wonderful young folks. They bring much to the discussion… but I’m not ready to abdicate my responsibility as an adult, parent and community leader in order to follow the lead of a gang of 17 year olds.

What a loss for all involved if my father had chucked what he was all about and spent his time with me playing Atari, collecting bootlegged Bruce Springsteen and Replacement albums, and trying to keep the connection alive to that guy named Bill from bio class years after we parted ways. No, he was busy doing real things of consequence with real people in real time and space.

And he (and other adults in my life) got me outside, involved in my community, working, to the family dinner table, etc. He didn’t forbid me my “screen time”… but he saw it as play time… not as the guiding principal around which his generation should mold our society.

A New Entertainment Industry Born
Hollywood, pop music, video games… all established entertainment industries. And now Facebook and others have created an industry out of a collection of things we’ve always done (social networking)… souped it all up considerably. I’m interested to see where this all goes, but not keen to jump in or give it too much weight. More and more Americans seem to be spending more and more time, money and emotional energy on entertainment… reminds me of what I recall learning of the latter days of another empire.

Online comments “make me sick to my stomach”

Posted on Thursday, January 10, 2008 by 2 comments

The ONE Central Neighborhood Forum in Burlington’s Old North End has been carrying on several in depth conversations lately. One focuses on neighborhood cats… trade-offs of indoor vs. outdoor cats and related issues. I’ve been impressed by how civil, constructive and caring the dozens of postings have been. A great use of Front Porch Forum.

An interesting contrast was offered today in one such post…

I have read quite a few posts on Craigslist’s Rants and Rave section about people in the old north end that have threatened and apparently followed through with killing or torturing some of the outdoor cats in our neighborhood. It just makes me sick to my stomach to think someone would do such a thing but I wouldn’t doubt it either.

I don’t intend to pick on Craigslist in particular, but this is just the kind of thing that seems common in anonymous unmoderated open online forums. Someone must have already coined a term for this phenomenon. These ground rules… unsupervised, unknown identity, anyone can participate… they seem to often lead toward this ugly side of human nature. Hardly seems the highest and best use for this amazing technology we have at our disposal.

UPDATE: Kevin’s comment below got me thinking about a couple previous postings…
Constructive war talk among neighbors
Masked marauders invade cyberspace

PTA Email Lists – Trouble?

Posted on Monday, January 7, 2008 by 1 comment

Thanks to Maggie Gundersen for drawing my attention to today’s Washington Post article about PTA-focused Yahoo Groups in the Washington suburbs… worth a read.

Over the past few years, electronic mailing lists have become the main forum for parents across the region to talk about their schools. With just a few keystrokes, the lists offer parents unprecedented power to spread information, to ask a question or answer one, to praise or pillory for an audience of hundreds.

As school e-mail lists multiply in size and reach, they are increasingly becoming ensnared in contests for control of the medium and the message. Principals are accused of trying to silence their discussion-group critics. Parents have allegedly stolen or hijacked e-mail lists. Moderators who step in to halt vitriolic threads are sometimes accused of censorship.

Some of the most contentious school controversies of recent years have played out largely on e-mail lists: reaction over a plan to distribute hip flasks as a senior gift in 2006 at Arlington County‘s H-B Woodlawn Secondary Program; debate about military recruitment at Walt Whitman High School in Bethesda in 2005; and discontent, this winter, with a $50 graduation fee at Montgomery Blair High School in Silver Spring.

“It’s the new venue. It’s the new community forum,” said Pat Elder, a Whitman parent who protested the presence of military recruiters on the Whitcom mailing list. “We’re too busy to, you know, meet.”

It goes on to detail some of the disagreements.

This begs for comparison to Front Porch Forum. Somewhat similar technology, scale and local focus… but big differences too. Schools, almost by definition, are breeding grounds for controversy and skirmishes among parents, teachers, admin, politicians, media, etc. And email, especially bulk email, is a notoriously poor medium for resolving conflict. It tends to foster and escalate misunderstanding.

Front Porch Forum tends to turn all that around… building community within neighborhoods. Still, there are lessons here.

Village Website Incorporates FPF

Posted on Saturday, January 5, 2008 by No comments yet

Essex Junction Village is developing a new website… sounds like a well-conceived leap forward for this small Vermont municipality.  The committee of volunteers pulling it together are incorporating Front Porch Forum into it… on the ground floor.  I look forward to seeing it soon.  For now, the local paper covered the story this week.

Financial Contributions Needed and much Appreciated

Posted on Wednesday, January 2, 2008 by No comments yet

Front Porch Forum is a small start-up business that my wife and I have self-financed to date. We’ve been blown away by the incredible reception this free service has received from the more than 7,500 local households who have subscribed so far… better than 30% of Burlington, VT, our pilot city, is on board!

We’ve recently begun selling ad space on FPF to local businesses and nonprofits and this is going well, and we’re developing other revenue streams too. All told though, the business requires more income than it’s generating so far, so we’ve set up a contributions page for any and all who would like to support this ongoing effort financially. Donations to date have ranged from a few dollars to a few hundred… any amount is helpful in furthering FPF’s mission and is genuinely appreciated.

“We are delighted to support Front Porch Forum with a financial contribution, and feel we have seen firsthand the many benefits it brings to our neighborhood and the wider community. It is our pleasure (and responsibility!) to lend a hand.” —Siobhan Donegan, ONE Central Neighborhood Forum

Some particularly pleased members have elected for our monthly contribution plan… sign up once and your credit card automatically pays whatever sum you indicate each month… a kind of voluntary subscription fee.

What’s “Allowed” on Front Porch Forum?

Posted on Wednesday, January 2, 2008 by 1 comment

We get this question all the time from members… “What can I post on my neighborhood’s Front Porch Forum?”

Well… just about anything. Have at it. Any message that doesn’t significantly detract from FPF’s mission of helping neighbors connect and foster community within the neighborhood is GREAT.

Think of a block party… what would you chat about with your neighbors… just about anything. (Just don’t be a bore. Posting about your real estate business once is wonderful. Posting about it once a week is the wrong idea.)

Politics? Religion? Well, if you’d feel comfortable bringing it up at the “block party,” then give it a shot. Keep in mind that all postings are automatically signed with your full name and the street you live on… and they only go to your nearby neighbors.

The point is to get neighborhood conversation flowing… online at first, but ultimately in person. From the virtual to the actual front porch. So please post! Here are some headlines from a variety of neighborhood forums over the past few days…

  • 2 days left in Richmond CFL challenge!
  • Another Neighbor Joins Forum
  • APARTMENT AVAILABLE
  • Appropriate use of Volunteer Forum?
  • Babysitter needed
  • Benefit Dinner for Refugee Resettlement Jan. 11
  • Bob’s iPod Found
  • Break-Ins in Nearby Neighborhoods
  • Building Codes, Ethan Allen, etc.
  • buildings and restoration
  • Burlington Schools Survey for all Residents
  • Burlington Telecom ***Special Offer***
  • car break-in
  • Cards Anyone?
  • CATAMOUNT HEALTH FOR UNINSURED Jan. 7
  • CFL Question
  • CFL website
  • Children Product Recalls
  • Community Center Date Correction
  • Compact Fluorescent Lightbulb Question
  • Contra Dance Jan. 12
  • Down-sizing Sale Jan. 5
  • drumming for marathon (Memorial Day Weekend)
  • Experience with Sears
  • Five Sisters House for rent
  • FOREIGN LANGUAGE IN SCHOOLS – CORRECTION
  • Free Furniture and Seeking Truck Rental
  • Free Parent Workshop Jan. 15
  • free press delivery comments
  • Free Press Response to Delivery Issues
  • free printer ink cartridges
  • garbage collection this week
  • Great UVM Exercise Class for 55 Plus!
  • Green Democratic Alliance Meeting Jan. 6
  • Grow-light system for sale
  • Happy New year
  • HCS Budget Meetings and Community Invitation
  • Historic Preservation Comment
  • Homeopathy Class in Essex
  • House sitter recommended
  • Housecleaner recommended
  • Ice rink update
  • In Defense of Home Rehab Comments
  • kids poles lost at Cochrans Friday
  • Lakeside Photos
  • LEAD ABATEMENT PROGRAM
  • Legislative Forum Jan. 2
  • Library Event
  • Library Newsletter
  • Library Trustee position open
  • Lost Gloves Project
  • Lost your house(?) key?
  • Loveseat Barter; Seeking Kittens
  • Lyric Theatre Company Auditions
  • Main St. Sidewalk Conditions
  • Mantle for Sale
  • Miniature poodle needs good home
  • Misc. For Sale
  • Moran Plant Meetings and Police Chief Hiring
  • More Neighbors Join Forum
  • More on Black cat
  • Music and potluck Jan. 4
  • myths about cats
  • Neighborhood Owl
  • Neighborhood sign replacement
  • Neighborhood Theft
  • New member
  • New Parks and Rec Programs
  • one more – REPLACEMENT WINDOWS AND OFF COLORS
  • Package Delivery Perspective
  • Planet Huntington in January
  • Plumber recommendations please!
  • Police Response to Break-Ins
  • QUICK BITE ON FIRST NIGHT
  • Roof Snow Idea Appreciation
  • Sandals Needed
  • School Survey Feedback
  • Seamstress Follow Up
  • Season pass to Smugglers Notch for Sale
  • Seeking Before-the-Bell Childcare
  • Seeking computer repair
  • Seeking Crayons
  • Seeking Good Sitter
  • Seeking grow lights
  • SEEKING LOST HAT
  • Seeking Puppy training and socialization
  • Seeking Snow Ban Parking Solution
  • Seeking snowplow service recommendations
  • Snow Ban Parking Ideas
  • Snow Issues and Business Appreciation
  • Snow on Roof
  • Snowblower questions
  • Special Thank you to…
  • still seeking doors
  • Support Local Restaurants and Community Center
  • SWEET POTATO SOUP
  • Talent Search
  • talented seamstress in the neighborhood
  • Texas Hill Sewing
  • Thank you Trinity grades 1-3
  • Thoughts on Replacement Windows
  • Town Officials not on Forum… yet
  • Town Welcome Signs
  • Umbrella Found – Yours?
  • Use your Forum
  • vandalism on South Union St.
  • VERMONT COMEDY DIVAS PERFORM!
  • Welcome Neighbors
  • Winooski LIVE! January show
  • Winter Car Wanted
  • Youth Basketball Refs Needed

Newspaper puts FPF to work

Posted on Friday, December 28, 2007 by No comments yet

Many have asked how Front Porch Forum fits into the local news-scape.  Most of the local news outlets here have run pieces explaining how we operate… much appreciated.  But the one regional local daily newspaper has kept its distance so far.

Now today they’ve found a use for us… as a way to reach their dissatisfied customers.  An FPF neighborhood forum in Essex Junction has been aflame with complaints about fouled up newspaper delivery recently.  So a thoughtful resident offered the paper a chance to respond through his FPF account, which a responsible circulation manager took.  Now most of their customers in the neighborhood will know the reason for the poor newspaper delivery service… message delivered by Front Porch Forum.

Glad to help.