Congratulations to Jim Willis for pulling his Red Bank, NJ neighborhood together with a Front Porch Forum-like effort. From RedBankGreen…
Jim Willis rolled into town three months ago eager to do some community building… It’s what he did in his job as director of eGovernment services in the Rhode Island secretary of state’s office, where he went on a four-year tear putting previously hard-to-access information at the public’s fingertips via the web.
On the personal side, Willis is equally passionate about what he calls “social capital”… Willis subscribes to the belief that traditional social life in America has been frayed by a number of forces —€” the rise of television, the emergence of two-earner household, and technologies that make it easier to interact electronically rather than in person.
Willis grew up in Colts Neck and moved back to the area after 14 years in Washington, DC, Cincinatti and Providence… But leaving Providence meant giving up a neighborhood with “astounding social and economic diversity,” Willis says —€” not to mention great block parties. And he and his wife decided, “if we didn’t find it here, we were going to make it,” he says.
Soon after arriving, Willis began planning an email newsletter for his new neighborhood, an electronic venue for people to share information and insights about everything from the availability of babysitting services to updates on the water-line replacement work now underway in the area to notices of free stuff about to be put out on the curb.
Willis said he encountered some suspicion when he first went door-to-door to pitch the idea and collect email addresses. Some people wanted to know what he was getting out of it, and others worried that their inboxes might soon be hit with more spam.
But it wasn’t all resistance out there. In fact, he says, of the first 40 responses he got, “20 were just full of enthusiasm.”
One inspiration for what he’s doing is Front Porch Forum, a community-building organization that claims to have brought 25 percent of the population of its home city — €” Burlington, Vt. — into online discussions in its first year.
Willis has adopted several of the Front Porch Forums suggestions. One is to keep the newsletters fluff-free, or people won’t value them. Another is to build the readership to an optimal size, which turns out to be about 150 active members. And, perhaps most important, no one can post anything anonymously, which obviates the “flame wars” that occur in forums where anything goes.
He’s also sharing the workload that goes into providing content for the emails. “I don’t want to write it,” Willis says. “I want neighbors to want to do it, and I’ve got people stepping up.”
“This is for neighbors by neighbors,” he says.
Already, one parent has suggested organizing a play group for kids of a certain age. One neighbor volunteered to get in touch with Parks & Rec to get the lowdown on what improvements are planned for East Side Park, and another has said he’ll reach out to Police Chief Mark Fitzgerald about organizing a neighborhood crime watch.
The East Side Park Neighbors Newsletter, Willis wants it known, is not meant to isolate the neighborhood from the rest of Red Bank. In fact, he says he’s willing to share the software and know-how behind the newsletter to anyone in town who wants to adopt it for similar efforts.
He thinks that offer might be of particular interest to residents of the West Side, whom he’s seen coming together anew in the wake of the Best Liquors controversy and concerns about crime and housing conditions.
Whether his idealism proves infectious remains to be determined. Calling the police chief and writing up a short report can be a burden for people with full-time jobs and kids.
“I’m going to try to help him if I can,” says John Gosden, a Harrison Avenue resident for nine years who has a particular interest in the upkeep of the park.
“It kinds of brings people together as a community,” he says. “It’s actually a very busy park.”
Willis thinks it will take some time to work the bugs out and get the newsletter established. Already, he’s sent out two issues, but problems with spam-bocking software in the email programs of many intended recipients kept the first one from getting though.
But that’s a fixable problem, says Willis. The bigger challenge is fostering a sense of community.
“If we accomplish one thing, I’m hoping we diminish that cynicism that keeps people from talking to one another,” he says.
Mark Glaser has an interesting piece about hyper-local newsites at his PBS.org blog. He includes mention of Front Porch Forum, which is appreciated, but I would characterize FPF differently… FPF is not an email list.
Front Porch Forum is collection of online neighborhood forums that cover 100% of a metro area. While FPF uses email as its primary distribution channel now, it’s also available over the web and we’ll be adding other channels over time. FPF is not about the technology, it’s about convening and maintaining neighborhood conversations in every part of a metro area.
Congratulations to Maponics, Front Porch Forum’s Vermont neighbors. From Greg Sterling today…
There are two providers of neighborhood databases: Maponics (which bought the capability from HomeGain) and Urban Mapping. Outside.in has selected Maponics to provide more accurate neighborhood information for its hyperlocal news site.
Urban Mapping works with all the major search engines (I believe) and is now being integrated on the ad-targeting side of the house.
From Sebastien Provencher today…
“It is surprising. There is a crucial sense of community lacking in the metropolitan areas.” –William O’Hare, co-author of a new study (.pdf) released by the Annie E. Casey Foundation, talking about the plight of poor kids in rich US states. (found in the December 10th 2007 issue of Time Magazine).
In my opinion, urbanization in the 20th century has reduced the sense of community in large urban areas. We don’t know our neighbors (and neighborhoods?) anymore. It actually has become awkward to introduce ourselves to our neighbors. But, as Man is really a gregarious creature (we like to live in “tribes”), I’m a firm believer that the local social web will, in the future, help re-build the social tissue in large cities. These new web tools will allow us to maintain a basic privacy layer while removing some of the awkwardness in the system.
I agree with the diagnosis, but I’m not as certain with the prescribed cure. Front Porch Forum is one effort working on a solution.
I’ve been reading several postings about Google’s first Local Symposium that they hosted at their HQ the other day. Here’s one.
Thanks to Jerry Michalski for inviting me to participate in his Yi-Tan Weekly Call today about community building at the neighborhood level. There, I learned about other efforts, including…
LifeAt, Meet the Neighbors, Neighborology, i-neighbors, Front Porch Forum, TownConnect, Mesh Tennis and rBlock
Vivek Hutheesin, rBlock’s founder, offered many excellent insights. And from his most recent blog posting…
Fatdoor has just announced in Private Equity Hub their first-round financing through Norwest Venture Partners and their new CEO, Jennifer Dulski, from Yahoo! Here is a quote from Jennifer, which I know is true from my own experience:
“Building online local communities that scale is an extremely difficult problem to solve, but the market opportunity is immense and consumers are craving a solution that will make this vision a reality.”
To address this immense market, any platform needs to first solve some very difficult problems in four areas – boundaries, applications, verification, and privacy. rBlock believes that it has solved them all. However to win a big share of this immense market, rBlock’s solutions must be integrated in a manner that leads to viral growth. This requires, among other things, a user-interface that’s easy-to-use and scalable. rBlock believes it has solved this too, paving the way for more plan execution than experimentation.
Greg Sterling writes about online reviews today… lots of good stuff.
Adding to the mounting evidence that online reviews are now critical for both consumers and businesses, comScore and the Kelsey Group released online survey data (n=2,090) last week showing that 24% of consumer-respondents used online reviews in the context of looking for a local service business (during the preceding three-months)…
PQ Media issued a new report that estimated “word-of-mouth marketing” has become a $981 billion business. In addition, the report says that among consumers surveyed, 80% rely on friends and family for recommendations. This phenomenon is now moving quickly online… [lots more]
Taken together, these data all show how significant online reviews are becoming – as an extension of traditional “word of mouth” – for both consumers and local businesses. As the stakes get higher, which all these data suggest they will, the risk is that there’s more gaming and manipulation of reviews. Note that 30% (of the 24%) in the comScore data wrote reviews because they were asked to do so. (And see my recap of the SMX panel on user review content.)
Reviews and recommendations are a large part of the Front Porch Forum postings. Most arrive upon request from a neighbor.
Dryer’s Ice Cream commissioned a phone survey of 1,000 U.S. homes in 2005 as part of a promotion tied to neighborhoods…
More than half of Americans (55%) believe they are less familiar with their neighbors today than their parents were with their neighbors a generation ago. And, according to a recent survey, our hectic schedules are to blame. In this fast-paced world of instant worldwide communications, it’s ironic that sometimes the hardest connections to make are with folks just across the street.
Dreyer’s Slow Churned Ice Cream asked Americans across the country how well they knew their
neighbors. Here’s the scoop:
- Three out of ten Americans (27%) don’t know their neighbors first and last names;
- Six in ten Americans (59%) who aren’t friendly with their neighbors say it’s because they’re just too busy to create meaningful relationships;
- Fewer than half of Americans (48%) have borrowed something, like a cup of sugar, from one of their neighbors
Research and community experts say that on average, students perform better, people live longer, and
crime rates are lower when people who live in the same community have a basic familiarity with each
other.
Pattie tells a good community-building story around this information.
Ghost of Midnight is an online journal about fostering community within neighborhoods, with a special focus on Front Porch Forum (FPF). My wife, Valerie, and I founded FPF in 2006... read more