I stumbled across a relevant book recently called Refrigerator Rights: Creating Connections & Restoring Relationships. Drs. Will Miller and Glenn Sparks thesis apparently (I haven’t read the book yet) is that we all need people in our life who we are comfortable with… to the degree that they have refrigerator rights in our home. That is, they can come in and help themselves. The authors point to Americans’ frequent relocations, as well as TV and computers, as likely culprits to the lack of such relationships.
The authors have a new blog too. Looks like their 2003 book is picking up steam and will be published again in 2007 with some new material. This book and its success supports the impetus underlying Front Porch Forum.
Many neighborhoods are using Front Porch Forum to get organized in the face of shared challenges… proposed highways, landfills, convenience stores, etc. Others have gone beyond playing defense to using their neighborhood forum to plan constructive changes… new playgrounds, block parties, strengthening communication with elected officials and more.
Now some of our area’s more innovative community organizers are figuring out ways to use Front Porch Forum to reach hundreds and thousands of local folks across multiple forums. Several options are being used successfully:
1. Develop an email list of local contacts. When you have a message to get out, send it to your list and ask each of them to post it on their neighborhood’s forum… kind of like an old fashion phone tree. Organizers report a more favorable response to their message, because people are getting the pitch from a neighbor vs. a stranger. Some of your local contacts may need to sign up first… send them to Front Porch Forum. Here’s a recent example:
Build Burlington’s Future. Our schools need you! Please volunteer to post updates to your neighborhood FrontPorchForum.com. There are approximately 40 neighborhood Front Porch Forum’s in Burlington and we want to get the word out in EVERY neighborhood. Reply to this email to find out more.
2. Join Front Porch Forum’s network of neighborhood organizers. In our first few months 175 people signed up for this designation across our 130 neighborhood forums. This group has it’s own forum where these organizers swap tips for successful neighborhood forums, as well as share interesting messages that organizers may choose to pass on to their own neighborhood forums. Any members can log onto Front Porch Forum (password required) and select the Neighborhood Volunteer status on their Account page.
3. Some local officials have access to multiple forums across their district/ward/town for “official business.” In some cases, an official is asked to share a message across several neighborhood forums.
4. In the first part of 2007, we plan to test a new feature that will allow members to post messages in neighborhoods other than their own, for a fee… something like a paid classified ad. Stay tuned!
Much of Vermont is rural and therefore not uniformly well served by the bigshots of broadband, such as Verizon and Comcast. Peter Freyne interviewed the Speaker of the Vermont House, Gaye Symington today:
“It’s clear now, that waiting for the private sector to focus on Vermont and hook us all up to broadband is simply not a viable option.” The Speaker said the state should look at what the City of Burlington is currently doing – steadily proceeding to lay fiber to every door in the city (Burlington Telecom) providing broadband, telephone and cable TV service: “We’re dealing with something that’s on the scale of rural electrification. There’s going to have to be some creative thinking here that goes beyond just tax incentives and waiting around for the private sector.”
Also from The Local Onliner today, an interesting quote from an outgoing R.H. Donnelly executive, Simon Greenman:
Yellow Pages “[p]ublishers are well-positioned to become local search providers. But they’ll need to become much broader, with classifieds, promotional information and service directories. They’ll need to become more consumer-centric, with social networking, merchant recommendations and other features.”
I’m not sure how compelling all these features are when tacked onto a local search site. Front Porch Forum‘s approach is to build the most engaging local social networking service available, then integrate commercial features to add value for our members and pay the bills. That is, design the service for neighbors, and only treat these good people as consumers when and where it makes sense.
What are the most common categories for what people are looking for in (1) the Yellow Page and (2) local online search? Same things? Apparently not, according to The Local Onliner:
Just this week, Ask released the Top 10 food, music and business search lookups for its revised AskCity service. Here’s how AskCity’s Business Search compares to The Yellow Pages Association’s Top 300 categories:
1. Massage (#148)
2. Shopping mall (NA)
3. Hospitals (#9)
4. Family doctor (#2)
5. Churches (#22)
6. Plumber (#10)
7. Florist (#16)
8. Police department (NA)
9. General practice attorneys (#6)
10. Auto repair (#4)
The top ten Yellow Pages categories (from source above):
1. Restaurants (Fast Food & Nonspecific) 1,341 (millions of references)
2. Physician & Surgeons 1,173
3. Automobile Parts 567
4. Automobile Repair 449
5. Pizza 358
6. Attorneys 312
7. Automobile Dealers 28
8. Dentists 251
9. Hospitals 245
10. Plumber 244
Front Porch Forum doesn’t have enough data yet to be meaningful, but it will be interesting to see over time what our members are looking up in our message archives and via our sponsored links (forthcoming).
A story about Front Porch Forum will air tomorrow (Dec. 20, 2006) on Vermont Public Radio’s Morning Edition at 7:49 AM. That’s 107.9 FM around Burlington. We’ll have the audio version on our Media page after the fact. Thanks to Mitch Wertlieb and Ben Embry of VPR.
Ghost of Midnight is an online journal about fostering community within neighborhoods, with a special focus on Front Porch Forum (FPF). My wife, Valerie, and I founded FPF in 2006... read more