By Georgia Lewis
As a child in the 1940s, I enjoyed lazy summer days playing on our big breezy front porch, in the downtown immigrant neighborhood of Buffalo where we lived. In the evening, Mom, Dad and Yiayia, my Greek grandmother, would come out, too. They’d sit on the porch in their white wicker chairs, just like all the other families on our street, visiting back and forth with the neighbors on their porches, all new to the country, sharing gossip and (when we were lucky) sharing wonderful ethnic pastries they’d baked earlier in the day, while the kids played street games. That was when I was a little girl.
In Amherst, the upscale suburb where we moved when I was a teenager, it wasn’t quite the same. There we sat out on patios in back, in Adirondack-style chairs behind hedges and fences. There were no sidewalks and passers-by because everyone drove. You issued invitations if you wanted the company of friends.
Later, when I’d grown up and gone away, my parents moved to a second floor flat a bit closer to the city. In that neighborhood they hauled their folding aluminum chairs out into the driveway and watched the traffic go by. They got their neighbors to do the same and once again enjoyed the informal, daily banter of friends reviewing the day. When they eventually rented an apartment back in the city, they’d sit out on their tiny balcony overlooking a parking lot, calling hello to the few passersby they knew.
Mom said that when she was a girl people would sit out on summer evenings around the fountain in a downtown park, which was actually just an island in the street. It was cooler than their crowded upstairs apartments. On really hot nights, if there was a breeze, they stayed all night and slept there, outside, without fear.
In Potomac, Maryland, the Washington, DC suburb where I lived for 40 years, where my children grew up, houses are air conditioned. People rarely venture outside during the muggy Maryland summers. When they do, they use backyard patios and decks where it’s quiet and private. Instead of congregating in parks, each family has its own playground equipment in its own yard. Busy and driven, neither the adults nor the children are home much so they don’t really know their neighbors very well. They don’t mingle. They know nothing of street games and porch culture.
Once, when sirens wailed and stopped a few doors down from us it turned out to be a devastating teenage suicide–people discreetly kept their distance. My mother, who was visiting at the time, was incredulous. She expected everyone on the block to rush over to find out what happened. To her, it seemed rude not to, as if we didn’t care. To my neighbors, it would have been rude to intrude on a private tragedy.
I learned where my family’s sitting out custom came from when I went to Greece. There it’s called “peripate”, which taken literally means the opposite of sitting–“walking around”. Perhaps it began as walking around to visit in the evening but evolved into more sitting as time went by. Or maybe the younger folks would promenade as the older ones sat. At any rate, the purpose is to mingle.
In Greece every town has a square, which may or may not be an actual square-shaped space. What’s important is not the shape but that it be a space large enough for people to congregate. In Sparti, a town of perhaps 15,000, it is a real square, bordered by the town hall on one side and various shops, outdoor restaurants and cafenios (coffee houses) on the rest. People of all ages meet and mingle from dusk “˜til midnight. Children ride bikes and play, teenagers hang out and adults eat at the outdoor cafes. You can take an hour negotiating a meal for the group, family style. You can sit at the table with a cup of coffee for hours and not feel pressured to move on and let the place make higher profits. The owner might even join you.
In Klada, my grandmother’s birthplace, population 250, the “square” is simply the end of a street that’s been widened a bit. A few chairs in front of a small taverna define it. And in Paraloggi, my father’s birthplace, a tiny village at the top of a mountain, a stone wall at the village entrance serves as the square. The night we drove up to Paraloggi at dusk we were greeted by two dozen weathered-looking men and women, some barefoot children, a donkey and two collie dogs gathered at the wall.
Searching for relatives in these villages, we would arrive at dusk when people were sitting out, and ask if there were any Macherases or Kalogereses or Demopouloses left. We’d be invited to sit and have some juice. We’d be asked about the USA, my children, my parents, my visit, if my daughters were married, if I had grandchildren. We’d learn about their families, too, and any possible connections they had to anyone anyplace in the USA. Our question about my relatives was incidental to the opportunity to visit. You can’t be in a hurry in Greece.
Sitting out is just one of many signs of the communal culture that is Greece. For example, the subway seats face each other, encouraging communication. Shopping is a social experience. On entering a shop, you are expected to chat with the clerk and on leaving you exchange polite good wishes. And the huge stone amphitheatres of ancient times are still used for performances, providing another way for people of all ages to congregate.
A favorite shared pastime in Greece, another form of sitting out, is gathering to watch the sun set. This happens everywhere in the cities, in the mountains, by the sea, on the ships. People congregate in a spot with a good view and chat while they wait for the show. After the sun sinks, they applaud as if watching the curtain drop on an opera or ballet.
Thinking about these spectacular Mediterranean sunsets and the time it takes to properly enjoy them, I contrast the culture of my origin with the American one, the culture of rugged individualism that tells us we can do anything, be anything, own anything, if we work hard enough and compete fiercely enough. The culture that says we must learn to hurry, multitask, be efficient, get ahead. The culture that tells us not to just sit around with friends and neighbors and watch the sun set.
It takes time to live a communal life, to connect with other people. It happens in places where people value live conversation during long, leisurely meals. Where people don’t arrange the furniture to face the TV and watch talk shows, but instead arrange the furniture to face and talk to each other. Where people have friendly conversations before conducting business. Where people gather to watch the sun set and clap when it sinks slowly into the sea. Where people think it’s fine to simply sit out together and do nothing at all.
Now that I’m retired I’ve been thinking about these things, about the value of sunsets and front porches. Being mostly American, I didn’t take the time before. The Greek in me seems to be emerging in my later years. My downtown Bethesda condo faces West and if I sit out on my fourth floor balcony I can often see a lovely, if not spectacular, sunset.
#VT – Folks are sharing yesterday’s NYTimes’ piece about Tumblr… “reminds me of Front Porch Forum.” Well… we’re flattered!
Of course, Tumblr and FPF operate at different scales and offer different products. Tumblr has been used to create 60 million blogs globally. We host 100 neighborhood/small town FPFs in Vermont… and about 40,000 households participate (out of our 110,000-household coverage area).
Some bits from the New York Times Magazine article by Rob Walker…
The design of Tumblr, the blogging tool and social network, is guided by feeling. In particular, the feelings of David Karp, the company’s 26-year-old founder, whose instincts tend to run counter to current Web conventions. Tumblr does not display “follower” counts, for example, or other numerical markers of popularity that are viewed as crucial social-media features, because Karp finds them “really gross.” The culture of public friend-and-follow reciprocity that theoretically expands a social networking service can, in his view, “really poison a whole community.”
Possibly such a view of Internet culture could be arrived at by way of deliberate study of online group behavior. But that’s not how Tumblr was made. “David built it for himself,” John Maloney, until recently the company’s president, told me…
The trick is making page views equal money. “Pretty much every large tech company today,” Karp said, is essentially “metrics driven.” Google, Twitter, Facebook: they’re obsessed with “optimizing” services, design, functionality and aesthetics through constant testing and tweaking. That ability to optimize and (not incidentally) monetize user experiences by reacting to microlevel data is the essence of Web-business magic, as it is generally understood.
Karp chose not to operate that way. Rather than monetizing clicks, he wants advertisers to view Tumblr as a place to promote particularly creative campaigns to an audience whose attention is worth paying for…
The features Tumblr eliminates are as important to the way it feels as those it adopts. Bijan Sabet of Spark Capital, an early Tumblr investor who sits on its board, says that it is “normal behavior” for a founder to be excited about adding new bells and whistles, but Karp seems excited about doing the opposite: “He’ll tell us, “˜Hey, got a new version coming up and I took four features out!’ “…
Karp’s thinking about the comments section, which is generally assumed to be a core blog feature, helps illustrate his broader ideas about how design shapes behavior online. Typically, a YouTube video or blog post or article on a newspaper’s site is the dominant object, with comments strewed below it, buried like so much garbage. Thus many commenters feel they must scream to be noticed, and do so in all caps, profanely and with maximum hyperbole. This, Karp argues, brings out the worst in people, so Tumblr’s design does not include a comments section.
How, then, to encourage feedback while discouraging drive-by hecklers who make you never want to post again? First, Karp notes, you can comment on someone else’s post, by reblogging it and adding your reaction. But that reaction appears on your Tumblr, not the one you’re commenting on. “So if you’re going to be a jerk, you’re looking like a jerk in your own space, and my space is still pristine,” Karp explains. This makes for a thoughtful network and encourages expression and, ultimately, creativity. “That’s how you can design to make a community more positive.”
Congratulations to Nirav Tolia and his team at Nextdoor.com. After a year of testing, they lifted the cover from their new service this week. We welcome another player into the “neighbor conversation” online space. They join Whitepages.com’s Neighbors, MSNBC.com’s Everyblock, and about 20 other start-ups working to help neighbors connect.
Will they get traction? Will they generate significant revenue? To the first point, many efforts in this space seem a mile wide and an inch deep with broad reach and little traction. To the second… in Nextdoor’s case, they’re not trying yet.
This is in stark contrast to Front Porch Forum which has incredible particpation, albeit in a single region. Half of Vermont’s largest city participates in FPF. And they aren’t just lurkers. Whereas much of social media content is provided by a slim 1-10% of users, on FPF a majority of our members speak up… and the tone is consistently neighborly. Also, we’re seeing great results with our recently launched neighborhood-specific advertising system for local businesses.
Front Porch Forum has given me information, income, and, best of all, the first real feeling of connection to this town after living here for 22 years!– Anne Howland, Middlesex, VT, FPF member
FPF’s super-charged level of engagement doesn’t come easy. Many players in the neighbor-conversation space will fail because they’ll substitute tech bells and whistles for real understanding of the social demand that they’re trying to meet… or because they’ll scale too fast and thin.
Achieving critical mass in hundreds of nearby small online neighborhood groups AND getting folks to stick around for years AND speak up AND keep it civil… this is hard stuff. And this is what FPF is doing successfully now across one-third of Vermont. We’ve developed a complex and nuanced system that we’re pushing from our seasoned staff into our code base as we approach scaling.
Commentary about the Nextdoor launch…
Baristanet and another 30 local-focused U.S. blogs just launched Authentically Local…
Local doesn’t scale. Local isn’t McDonald’s, even if the McDonald’s is right down the street. Local doesn’t send profits back to a home office somewhere else. Local is something that’s part of what makes where you are unique. As unique and flawed and loveable as your own kids. Something is authentically local if it’s the first thing you’d want an old friend, visiting from the other side of the world, to see. It’s authentically local if its disappearance could potentially break your heart.
Local is suddenly the newest, hippest, most lucrative frontier. The local advertising market alone is estimated to be $100 billion a year. Companies like AOL, Google, Apple and Groupon all want a piece of the action. Some of the devices they sell you are even collecting data about everywhere you go – all to help their local campaigns.
Certainly big corporations add a lot of convenience and consistency to our world. They also threaten to homogenize it. If you want home to feel different from everywhere else in the world – or if you want a world that’s interesting to explore, support what’s authentically local. Know the difference, and vive la difference!
Just today, I was on a panel at the annual VBSR conference and responded to a question along these lines. Many folks in Vermont prefer to eat local and shop local, but do they click local? That is, they prefer the locally owned coffeeshop over Starbucks, and the locally owned hardware store over Home Depot or WalMart… but do they think about iBrattleboro vs. Facebook in the same way?
Peter Krasilovsky offers a year-end look ahead at the WalMart approach to hyperlocal news…
… there is a rap out there that hyperlocal doesn’t scale and these [Patch and Fwix] are toys. Is it still the case?
Patch now has a local presence in 600 communities, with editorial and sales “pods” of 12 each Some of being run by longtime newspaper industry leaders. Last Sunday, LA Times media columnist James Rainey wrote that Patch is revitalizing local journalism and asserted that may have become THE place for journalists to go (aside from wages of $35k-$50k, or half the salary that big city journalists might have gotten from the big metro, if they were hiring).
Patch President Warren Webster… didn’t dispute my characterization of Patch as an experiment that wants to quickly get a national footprint to attract national, regional and local advertisers; create a business directory that goes beyond the Yellow Pages; and scale editorial and sales resources.
On a macro-level, local ad revenues typically split 50/50 between targeted national and local. For Webster (and cohorts), the bet is that Patch is poised to do both. They’ve publicly said they were spending $50 million to ramp it up in 2010…
Peter offers this list of horses in the race, grouped in an interesting way…
National/regional “hyperlocal” news sites
Local editorial and sales
Patch
Main Street Connect
Hello Metro
TBD.org
Geographic aggregation for media partners
Topix
Outside.in
Fwix
Datasphere
Everyblock
Local event and news sites
AmericanTowns.com
Center’d
DiscoverOurTown
Aggregators also supported by unique user-generated content and pro/amateur content farms
Examiner.com
Associated Content
Demand Media
Helium
Merchant Circle
My wife shared a book from 1997 with me this week, and the following passage jumped out at me. It’s from Common Purpose: Strengthening Families and Neighborhoods to Rebuild America by Lisbeth B. Schorr.
Rediscovering Community
Americans who agree on nothing else, writes William Raspberry, agree that we used to live in wonderful neighborhoods and communities. The neighborhoods that we who are middle-aged and older remember nostalgically may have been poor, seedy, segregated, and populated by the rejected and exploited, but they were our communities and we miss them.
Without a sense of community, says John Gardner, “people lose the conviction they can improve the quality of their lives through their own efforts.”
My friend and colleague Marian Wright Edelman, founder and president of the Children’s Defense Fund, reminisces about growing up in Bennettsville, South Carolina, in her wonderful books, The Measure of Our Success: A Letter to My Children and Yours:
“I went everywhere with my parents and was under the watchful eye of members of the congregation and community who were my extended family. They kept me when my parents went out of town, they reported on me and chided me when I strayed from the straight and narrow of community expectations, and they basked in and supported my achievements when I did well. Doing well, they made clear, meant high academic achievement, playing piano in Sunday school, participating in other church activities, being helpful, displaying good manners, and reading.”
Gil Walker’s memories of his childhood in Gary, Indiana, also feature networks of adults engaged with children, promoting community values.
“I can remember, when I was coming up, walking home from school with my report card in my hand. Before I got home, five or six people wanted to see it. If it was a good report card, I got hugs, I got kisses… If it was a bad report card, everyone of those individuals said, ‘Gil Walker, you know you could do better… ‘”
Gil Walker now runs a midnight basketball program for young people who live in Chicago public housing as his way of trying to replace the lost networks he remembers.
So what happened to those communities?
They have been rapidly eroding all over the industrialized world. Some combination of the following have interacted to weaken community bonds everywhere:
- Fear of crime, violence, and disorder deters people from gathering informally in public spaces. Public parks and playgrounds seem more threatening than welcoming. Older people especially, traditionally the backbone of neighborhoods, are afraid to venture out of their homes. In many neighborhoods, vigilant mothers keep their children – even teenagers – at home to keep them safe.
- Rapid advances in transportation and communication, together with the requirements of the post-industrial economy and the attraction of the suburbs and mild climates, have required and allowed vast number of people to move far from their neighborhoods and families of origin. Mobility has become easy and frequent – for all but the poor and elderly and those marooned by racial prejudice.
- The women who used to organize the PTA, volunteer in hospitals, and operate as front-porch disciplinarians and supervisors of the street scene are elsewhere. Some left with the opening of professional and workplace opportunities from which they had been excluded. Many more entered the labor market out of economic necessity.
- With the increase of single-parent families, many parents (usually mothers) must be both nurturer and breadwinner, leaving little time for community relationships.
- Technology has made it unnecessary to leave home and mingle with others to see movies and plays and listen to music. We watch sports on television rather than play them with our children, friends, and neighbors, and we listen to intimate matters being discussed by Oprah’s guests rather than our own.
- The scale of most institutions that touch our lives makes it harder to make connections. The corner grocery has been replaced by the supermarket, neighborhood stores by regional Wal-Marts, and even six-year-olds have to cope with elementary schools of two thousand children. Political institutions have become so large and so complex that most people have no chance to work together to solve small-scale problems, and feel they have no control over how their taxes are spent or how their children are taught.
For all these reasons and more, Americans feel less anchored, more adrift. Political philosopher Michael Sandel believes that the erosion of community lies at the heart of our contemporary discontent.
Robert F. Kennedy was one of the first American politicians to recognize that the loss of community was hurting us, individually and collectively. Not long before he was killed, he called attention to the destruction of “the thousand invisible strands of common experience and purpose, affection, and respect, which tie men to their fellows.” He believed that the world beyond the neighborhood has become “impersonal and abstract…beyond the reach of individual control or even understanding.” In his 1968 presidential campaign, he called for the restoration of community as “a place where people can see and know each other, where children can play and adults work together and join in the pleasures and responsibilities of the place where they live.”
Scott Heiferman’s tweet led me to take a closer look at the work of recent Nobel Laureate (economics) Elinor Ostrom. She studies how cooperation works best in some cases… better than competition or regulation… our two dominant forms of organizing markets. From a Forbes article…
Garrett Hardin called his famous 1968 essay on shared resources “The Tragedy of the Commons.” He argued that a shared village grazing pasture would tend to get overused and eventually destroyed. But even Hardin later acknowledged that shared common resources did not inevitably have to end in destruction, saying that he should have called his essay “The Tragedy of the Unmanaged Commons.”
And from Fran Korton’s interview at Shareable…
Fran: It’s interesting that your research is about people learning to cooperate…
Elinor: I have a new book coming out in May entitled Working Together, written with Amy Poteete and Marco Janssen. It is on collective actions in the commons. What we’re talking about is how people work together. We’ve used an immense array of different methods to look at this question “case studies, including my own dissertation and Amy’s work, modeling, experiments, large-scale statistical work. We show how people use multiple methods to work together.
Fran: Many people associate “the commons” with Garrett Hardin’s famous essay, “The Tragedy of the Commons.”… What’s the difference between your perspective and Hardin’s?
Elinor: Well, I don’t see the human as hopeless. There’s a general tendency to presume people just act for short-term profit. But anyone who knows about small-town businesses and how people in a community relate to one another realizes that many of those decisions are not just for profit and that humans do try to organize and solve problems.
If you are in a fishery or have a pasture and you know your family’s long-term benefit is that you don’t destroy it, and if you can talk with the other people who use that resource, then you may well figure out rules that fit that local setting and organize to enforce them. But if the community doesn’t have a good way of communicating with each other or the costs of self-organization are too high, then they won’t organize, and there will be failures.
Fran: So, are you saying that Hardin is sometimes right?
Elinor: Yes. People say I disproved him, and I come back and say “No, that’s not right. I’ve not disproved him. I’ve shown that his assertion that common property will always be degraded is wrong.” But he was addressing a problem of considerable significance that we need to take seriously. It’s just that he went too far. He said people could never manage the commons well.
At the Workshop we’ve done experiments where we create an artificial form of common property such as an imaginary fishery or pasture, and we bring people into a lab and have them make decisions about that property. When we don’t allow any communication among the players, then they overharvest [the commons]. But when people can communicate, particularly on a face-to-face basis, and say, “Well, gee, how about if we do this? How about we do that?” Then they can come to an agreement.
That last bit there about communication leading to better community decisions… love it. It’s so obvious. I guess that’s why it takes a non-economist Nobel Laureate in Economics to explain it to the economists of the world. And, for what it’s worth, her observation jibes with what we see at Front Porch Forum too. FPF leads to better communication among neighbors, more face-to-face conversation, and, in many cases, better community decisions.
Congratulations Dr. Ostrom!
Thanks to the Vermont Telecom Authority for pointing Vermonters to Front Porch Forum. While it makes sense for local folks to use online tools from the mega corporations — Goolge, Facebook, Craigslist, Yahoo, etc. — it’s reassuring when Vermont-bred dot.com services (iBrattleboro, Seven Days, Vermont Tiger, Green Mountain Daily, FPF, etc.) get a little recognition from our public leaders.
Indeed, while a growing number of people understand and support the idea of buying local, extending the same notion to online habits has yet to get traction. Just as sure as dollars spent in a local coffee shop add up to benefit the local economy more than the same money spent at a Starbucks, clicks on locally owned and operated websites contribute to a vibrant small-scale local alternative to the Wal-Marts of the online world.
Click Local!
An interesting piece by Bernard Lunn on Read Write Web recently. In part…
… the thought that kept coming back to me is that Facebook’s bravado, its “grand vision” talk, is what you would expect from a concept-level startup. Surely by now, about 6 years into its venture, Facebook should show some substance? It is time to deliver some real financial results. The concept-level talk is great for attracting capital and talent. Facebook has done that brilliantly. But the point of attracting capital and talent is to be able to generate financial results.
Anybody who criticizes Facebook’s financial results gets accused of being small-minded, of missing the point, of (gasp!) “not getting it.” In digerati circles, not getting it is like having body odor. Facebook is changing the world, they say. It is a new form of communication, akin to the printing press. Once you get to scale, profits always follow. Google created a service without knowing how to monetize it.
In fact, far too much money has been invested (in both Facebook and hundreds of “me too” ventures) based on that one premise, that “Google created a service without knowing how to monetize it.” The statement is true. If it had not devised the AdWords revenue model, Google would perhaps have sold some kind of enterprise search technology to Fortune 500 companies and rented banner ads on its home page. With AdWords, it found the perfect native revenue model for search, meeting two contradictory needs at the same time:
- Do not irritate or interrupt the user, and even occasionally add value for the user.
- Provide a compelling value proposition to paying customers.
The problem is that Facebook does not seem to have a clue how to do that. Google did not wait 6 years to unveil AdWords, and when it did unveil it, revenue and profit took off like a rocket. Facebook keeps trying. But to date, its attempts look weak and subject to diminishing returns.
There is a world of difference between increasing returns (what Google gets) and diminishing returns (what Facebook gets with its current strategy). That one-word difference equals billions of dollars.
… Facebook’s revolutionary alternative is to allow consumers to invite brands to communicate with them, like we used to invite companies to send us emails. That would get over-used and spammy in a heartbeat. Highly innovative brands would do well, as they always do in a new medium, but the law of diminishing returns would apply. By the time this model scaled, and it would have to if Facebook wants to move the revenue needle, users will have switched off in droves.
These are the diminishing returns. The more the model scales, the more it will irritate users, and the more users will switch off, and the sooner growth will slow down and reverse. As with email, Facebook can “make up for this with volume.” But unlike with email, which is virtually free, Facebook has to pay money to serve each user.
Sorry, “Coca-Cola wants to be your friend” is in no way an enduring revenue model. If it sounds phony, maybe that is because it is phony.
The one lesson from social media marketing is that authenticity matters. What no one has shown — and methinks this would be impossible — is how to scale authenticity.
This is where behavioral marketing supposedly comes in. Wired calls this the “third rail of Internet marketing.” … Or, as Wired puts it, “As the Beacon debacle showed, there is a fine line between ‘targeted and useful’ and ‘creepy and stalkerish’ — and so far, not enough advertisers have been willing to walk that line.”
Facebook talks a great game about helping the world to communicate. It tries to sound like a group of benevolent revolutionaries. But then it turns to really old-fashioned tools to make money. Its basic message to marketers seems to be, “We have ’em locked in. Yep, Google can’t see them, so we are the only way to get to them. And not only that, we can tell you what every one of them is doing and saying right now. Step right up, folks!”
The one thing that Facebook has on its side is trust. Users trust the company with their real identities. That is massive. Break that trust and bye-bye.
Ghost of Midnight is an online journal about fostering community within neighborhoods, with a special focus on Front Porch Forum (FPF). My wife, Valerie, and I founded FPF in 2006... read more