Steve Yelvington posted today…
Knowledge@Wharton has an interview with Joe Kraus, director of product management at Google, in which he highlights the importance of social interaction on the Web:
“So, the killer apps that have really worked on the web have always been about connecting people to one another. So, whether it is instant messaging and e-mail as communications to connect people to one another, whether it’s photo-sharing as a way to connect people to one another through photos, or blogging as a way to connect people to one another through the words, people have always been social and the killer apps that have really succeeded on the web have always been social.”
This got me thinking about a couple recent conversations with folks asking about huge powerhouse online companies that have outposts in Burlington, VT, where we operate Front Porch Forum‘s pilot. The gist was… “Wouldn’t people be better off selling their car on Craigslist Burlington, seeking plumber recommendations on Angie’s List Burlington, giving away their old couch on FreeCycle Burlington and just using Front Porch Forum to organize block parties and find lost cats?”
Good question and I encourage people to use multiple services when they have the need. But like Krause says above, it’s all about connection. While websites offering classified ads, reviews, give-away matching, etc. by location COULD help people connect in some meaningful way, I don’t think they do. My sense is that they help facilitate the immediate and direct need (selling a car, finding a plumber), but they don’t touch the other… they don’t capitalize on the opportunity to add a brick to the house of local community with each interaction.
That’s what Front Porch Forum is all about. We aim to take every posting by clearly identified nearby neighbors and cobble them all together to build real community among neighbors and townsfolk. Why give away your moving boxes to anonymous distant strangers when you can offer them to your nearby neighbors and actually get to meet some people who live near you? That’s tapping the real potential of the internet… as Google’s Joe Krause says… it’s all about connecting people.
Or, as Wolfgang reported a month ago…
Just wanted to let you know that we sold our Minivan today to a neighbor through Front Porch Forum. We had more people expressing interest and more people showing up to look at the van who found out through the Forum than the interest generated by Burlington Free Press, Cars.com and Craigslist combined. Thanks!
So, again, I encourage folks in our service area to post their messages on any site they like… AND to post it on Front Porch Forum. The results typically speak for themselves.
The good people of the Town of Westford are engaged in a running debate about deciding some local issues, like the school budget, via traditional town meeting vs. Australian ballot. Front Porch Forum has hosted many well-conceived postings about this from a variety of angles.
I was struck by Mary’s posting on the FPF Westford Neighborhood Forum today where she hammered home the importance of citizens getting educated on the issues before weighing in, whether it’s at Town Meeting or a ballot box.
She went on to say…
Front Porch Forum is an excellent tool for distributing information, but obviously it does not reach everyone in town. Which leads to sending out much information to the public to prepare them for what they are voting on.
I will say between info mailed, The Forum and added meetings helped out tremendously with preparing us for the [failed school] unification vote.
An idea to share: check with your neighbors and see if they belong to Front Porch Forum. If not, highly recommend they join. If you know of elderly people who do not use computers, offer to print out the forum postings once a week or every other. They would probably love to read this info and people’s postings.
About one-third (270) of Westford households subscribe to Front Porch Forum so far, with more joining every week. Last month, FPF published five issues of the Westford Neighborhood Forum per week, each issue comprised of about five postings from residents.
Hey, hey… should be a good event tomorrow (May 29, 2008) at Champlain College (Burlington, VT)…
Fulfilling Vermont’s e-State Potential
Building Community in a “Connected Age”
Front Porch Forum will be among several community-building efforts featured. Lewis Feldstein from New Hampshire, who co-wrote Robert Putnam’s follow up to Bowling Alone, will provide the keynote.
Another fun angle… Cathy Resmer from Seven Days and Bill Simmon from Candleblog will be live blogging the event… so tune in, follow along, and comment as we go. I hope that blog comments will find their way into the live conversation at the event.
UPDATE: A good day! Read all about it…
And Bill even snapped some art photos… or whatever you call this one…
Glenn McRea of the Snelling Center for Government posted the following on his neighborhood’s Front Porch Forum today…
The Future of Vermont is is an important opportunity coming up. The Vermont Council on Rural Development is sponsoring a series of statewide forums on the “future” of Vermont. Front Porch Forum is an important part of that future as a vehicle and a connected community. I hope people will put this on their calendar and come and talk about FPF and other vital issues about the future of our Vermont community.
Forum on the future of Vermont – City Hall Auditorium in Burlington, from 6:00 to 8:30 on June 19th. Please check out the website at http:/www.futureofvermont.org to learn more, to take an on-line survey, or to contribute ideas electronically to this statewide dialogue.
Thanks Glenn! I plan to attend.
A number of Front Porch Forum neighborhoods have lit up recently about door-to-door salespeople. In particular, young folks have been sweeping through local neighborhoods pushing magazine subscriptions and odd stories that raise suspicions. Hundreds, if not thousands, of local folks seem to be talking about this. Some people are afraid, others annoyed… a couple fathers even have a kind of vigilante approach in the works. In fact, some of these sales folks have posted their pitch on Front Porch Forum too. I had an aggressive kid at my front door in Burlington just the other day with a cockamamie story.
So I was keen to read Irene Wrenner’s post today. Irene’s an Essex Town Selectboard Member.
This is a follow-up to various messages posted on Front Porch Forum in recent days by those who wonder about young magazine sellers canvassing their neighborhoods. On the internet I found two sites that were informative and appear to be legitimate. They discuss the abusive living / working situations that some captive youth endure.
Parent Watch is a clearinghouse for information on child and youth labor abuse in the traveling door-to-door sales crew industry.
http://www.magcrew.com is dedicated to helping individuals who have sold or are currently selling magazines or other items for a traveling sales crew. It boasts a central area where people can come together and share stories about door-to-door magazine selling. Their aim is to help those who are being or have been abused by Magazine Crews.
The New York Times article by Ian Urbina, “For Youths, a Grim Tour on Magazine Crews,” was published February 21, 2007 and contains advice for those of us who wonder what to do when approached:
“Ms. Williams, from Parent Watch, said her organization advised customers not to buy from the sellers or to let them in the house, but to offer them a phone to call home or her organization’s phone number to help anyone who might want to arrange a bus ticket home. She said her organization had lobbied for legislation to prevent sellers from being categorized as independent contractors and to provide them with minimum wage and safety and health protections.”
I hope the above is helpful to those who are concerned, as I am, about these solicitors.
UPDATE: More and more neighbors are posting stories about these young folks ringing their doorbells. Mara in South Burlington offered these links for tales…
http://www.ripoffreport.com/reports/0/190/RipOff0190670.htm
http://www.ripoffreport.com/reports/0/258/RipOff0258651.htm
http://www.scamclub.com/blog/2006/11/freedom-sales-is-scam-dont-get-fooled.html
Thanks to a local selectboard member for sharing her experience with Front Porch Forum in her Vermont town…
I am constantly amazed at how much good thought and work you put into making this happen. I think FPF is really having a positive effect in Hinesburg. I find it incredibly useful as an elected official to know what is going on all around town.
About 200 local public officials in FPF’s pilot area subscribe to the service currently. More are welcome.
Peg from Shelburne sent a financial contribution to Front Porch Forum today along with this note of explanation…
I’m trying to put some of my “stimulus” cash into good causes since the gov’t apparently does not know how to do so. Plus, without Front Porch Forum, I would not have had so many neighborhood folks come to my yard sale over the weekend (and hence have so much extra cash in my pocket!).
Much needed and much appreciated, Peg! Every dollar received by FPF gets plowed back into the service.
After witnessing boatloads of goodwill among neighbors through Front Porch Forum, I thought I had seen it all. Well… can you guess the response to this posting?
Hello – I am a UVM student about to spend my first summer in Burlington. All year long I’ve been dreaming of joining a CSA for the first time. I’ve done my research, found a farm, and am totally pumped for fresh local veggies. But, of course, there’s one problem: money. Like any typical college student, I have some financial woes, namely that I have very little cash at the moment. I have a job lined up for the summer with the Vermont Landscape Change Program (check it out at http://www.uvm.edu/landscape) which is funded by the National Science Foundation, and is therefore well-paid. I can afford a CSA, just not until I start getting paid in early June, which, unfortunately, goes against the very idea behind CSA (ie cash up front).
Since everyone on this forum seems to care about community programs, local business, and general camaraderie, I thought it wouldn’t kill me to at least ask if there is anyone out there willing to give me a loan for 200 dollars. I realize this sounds a little sketchy… I am more than happy to talk for hours, meet up, provide references, and even draw up a contract. I’d also be thrilled to bake you pies all summer long! I realize you can’t get a good sense of me via e-mail, but if there’s any chance that you might be able to help me out, I would be so, so thankful. I promise that my intentions are totally honest and that you will get your money back. thanks!
Now, less than 12 hours later, I just stumbled across her blog posting…
Yesterday I asked my neighbors for a loan to get a CSA share at a local farm. By 10 am today, I had six (SIX!) offers from strangers, happy to loan a college student a couple hundred bucks. I couldn’t be a less safe bet (I mean, come on, I’m a college student who spent two weeks scrounging for food!), and yet so many people were willing to give me a shot. Wow.
So here’s my conclusion: there are, actually, more good people than bad people out there, but the problem is that they don’t ever really show their ‘goodness.’ If everyone were just a little less shy, then we could all do a better job helping each other out. That said, everybody should join the Front Porch Forum (frontporchforum.com)
A Champlain College student recently conducted a survey of Front Porch Forum subscribers who live in Burlington, VT (about 30% of the households subscribe). About 390 responded (9%). Here are some of the results…
As amazing as those results appear to be, the real fun is in the hundreds of comments left by the respondents. Samples…
“In the 24 years I’ve lived in this neighborhood, this is the only time I’ve ever been in such good touch with everyone.”
“I’ve come to use it as my primary source for knowing what cool stuff is going on in town, hearing news about school and city council, and check it as soon as I see it in my e-mail.”
“I’ve been able to connect with neighbors about babysitting jobs, school fundraisers, and sharing resources- I am moving in a few months and am disappointed that this service is not available in other states!”
“The information on the forum has been very helpful in understanding some of the local issues that were hard to figure out from the newspaper.”
“I think it creates more of a feeling of community and allows for opportunities to meet neighbors that we might not otherwise have had.”
“It gives a means of communication to those who don’t normally communicate. I’ve learned of neighbors I have simply by seeing the names of those who have signed up.”
“FPF lets me know what might be out there for help, neighbor to neighbor.”
“I think it allows us to communicate with the whole neighborhood – not just those we frequently encounter.”
“i think that the forum contributes to a better sense of community by linking us to each other. in the olden days, people would actually be SITTING on their front porches, but today’s pace of life makes that nearly impossible. this gives us a way to replicate the feeling, even if it is through cyberspace. in some cases, though, postings have led to actual face-to-face meetings, actions, gatherings, and personal contacts with people i have met through the forum.”
“The Forum is a great way to get to know your neighbors and community thereby making a safer, happier, friendlier and more responsible community.”
“I feel more connected and friendlier to my neighbors. There’s an environmental and financial benefit to sharing things.”
“I think it helps everyone to see everyone else as human beings.”
“It makes us feel like a friendly small town within a bigger town (Burlington).”
“It’s a great way to begin a connection with neighbors a few block away – neighbors with who you might not normally have a reason to interact.”
“I think the Forum improves the quality of life here in Burlington, because it’s connecting us more than we ever were before.”
“I have been impressed by the local politicians who have followed up on issues raised in the forum – typically issues like dog poop that nobody would bother actually calling a politician about – but once it’s brought up on the forum, stuff gets done.”
“It helps for neighbors to get to know each other. It’s how I met some of my neighbors and got their business for my petsitting.”
“Our neighborhood hasn’t come together per se, but I think it adds to the overall connectedness of the town, and it’s nice to meet someone you recognize from the forum walking down the street.”
“Gives opportunities for collaboration; gives a venue to ask for assistance.”
“It’s relevant to our own neighborhood so people read it or at least skim it daily. It’s very effective.”
“There were tips on the Forum for the past two winters about ice and snow accumulation that were dangerous safety hazards; public safety info from Fire Chief was helpful and a concern that was able to be fixed in our house (and we didn’t know there was a problem that needed attention).”
“I come from a small town, lived in an even smaller country village for 25 years and now live in Burlington. Helping a larger place like a city seem smaller and more accessible in neighborly ways is a big part of what the Forum does.”
“The most overwhelming thing was when my upstairs neighbors took in a refugee family for a few weeks. These people had arrived with only the clothes on their backs. I asked people if they could donate warm clothes and some toys for the family (4 children, 2 parents). The generosity of the neighborhood was overwhelming and people donated many very good quality things.”
“I asked about whether there were neighbors out there that wanted to get together informally to play music and found a couple of folks in a way that I wouldn’t have otherwise.”
“i organized a clean-up of a neighborhood park last spring and got a great response. Will do it again this year.”
“Seemingly everyone casually talking in the locker room one day at the YMCA had read the dialog about the Moran plant development and everyone from lawyers, advocates, and run of the mill guys were able to have a qualified discussion and ask good questions.”
“It provides me with a sense of community in my neighborhood. I feel like I actually live in a neighborhood!”
“I had been reading it for a long time, then one day, I decided that I wanted to remove the popcorn type of ceiling we have in our homes and asked for any help. I was AMAZED at how many people took the time to help out a neighbor they have never even met! It made me feel closer than I have in the 20 years we have lived here! It is Wonderful..and hope that others will also ask for help and even post their services, it would be nice to hire someone in the neighborhood to do work that is needed to be done around the home!”
“Even for those of us who don’t become activists, having access to neighborhood news helps us feel that we at least are aware of what is going on at a local level and gives us the option to be participants when we can.”
“Yes, it’s moved into it’s second phase, beyond the ‘bake sale’ announcement stuff to actual discussions on city policies, etc. Far better than the idiot forum comments in the Free Press, the FPF is definitely better.”
“I love the Forum! It definitely helps to make neighborhood connections. We found a one month rental for our in-laws in May (to celebrate a new baby), and it would have been very difficult to find something just up the street without the FPF. I love hearing about events or political matters through the forum, and it also helps to hear reports of crime or debates about appropriate behavior.”
“More than an expansion it’s often my only engagement. Or, if I become engaged outside of the Forum it’s because of an event I read on the Forum. I don’t read the paper or Seven Days. My only exposure to neighborhood and city events is my FPF. I read every issue.”
“I learn of politics and volunteer activities via the forum, and it helped me host a successful yard sale to send my parents on a much-delayed honeymoon for their 25th anniversary.”
“It’s a significant way I keep track of the things that interest me. There’s so much going on, sometimes I feel like even if I want to be at an event or to be engaged, there isn’t enough time or enough of me to go around. With front porch forum, I can thoughtfully select what I want to involve myself in… it’s a great tool.”
“I like the neighborhood news. I actually ended up meeting 2 or 3 people that I would never have met. I think that this is a great thing.”
We’ve been invited to speak at many events lately. Here are some that we were honored to accept (2008)…
Ghost of Midnight is an online journal about fostering community within neighborhoods, with a special focus on Front Porch Forum (FPF). My wife, Valerie, and I founded FPF in 2006... read more