Category Archives: Social Media

Marchex and MyZip.net get Rolling

Posted on Tuesday, December 18, 2007 by 3 comments

Resource-rich Marchex writes about its trial of MyZip.net, a network of paid local bloggers.

Here is a selection of recent posts from the MyZip neighborhood sites:

  • A look inside the Beverly Hills public library from 90210.com
  • Where to find one-of-a-kind gifts in Plymouth from 02360.net
  • How the Portland’s Parkrose Heights post office is holding up during the holiday rush from 97220.net
  • A celebration of West Reno’s Wells Avenue from 89509.net
  • How to give back to the West Seattle community from 98126.net

Hmm… Our zip code, until it’s recent split into two zip codes, covered about 40,000 people in about 40 identifiable neighborhoods. So a blog written by one paid person about little items within our zip code doesn’t sound very compelling… like the 3rd or 4th page of the local section of the newspaper, without the newspaper behind it. I’m not intimately familiar with any of Machex’s early demo areas though, and I don’t understand much of their model… perhaps it will be great.

Smalltown.com Update

Posted on Monday, December 17, 2007 by No comments yet

Congratulations to Smalltown.com… it launched its seventh small town website today.  Some lessons

Smalltown, San Carlos went live today. This is our seventh Smalltown site; we continue to make our way down the Peninsula from Millbrae to Palo Alto as planned. The most interesting detail regarding San Carlos is that we built the new site and pre-loaded it with content in only two weeks. Our very first town, Burlingame, which is about the same size as San Carlos, took four times as many person-hours to prepare. We’re figuring out how to launch new towns in much less time for much less money.

Our ability to launch a new town efficiently will be very important when we start to expand to hundreds of towns. We’re speeding up the process in three ways.

1. We’re learning that “Halo Towns” are easier to launch than “Virgin Towns”. Burlingame was a virgin town because it was first. There weren’t any adjacent Smalltown Sites. On the other hand, San Carlos borders several towns that already have Smalltown sites.

2. We’re happy if 85% of the content is updated and accurate. The last 15% is just too time consuming to track down and correct… Unlike most directory information databases, the longer a Smalltown site is around, the more accurate its data becomes.

3. Our processes are getting better. We’ve had time to try out several variations of walking down streets with a camera and a clipboard, and the current process is much faster and more accurate.

Hindsight for Judy’s Book

Posted on Saturday, December 15, 2007 by No comments yet

Greg Sterling got more lessons learned by Andy Sack around Judy’s Book demise…

Sack added that if he had to do it over he’d:

  • Launch in a single market and gain critical mass before going national
  • Launch with a narrow content focus: one category or just a few rather than trying to be comprehensive immediately
  • Try to get into the “deal flow” of local (think travel or OpenTable) and local ad spending
  • Have a long time horizon and tempered expectations accordingly

Angie’s List Prospering

Posted on Thursday, December 13, 2007 by 1 comment

Angie Hicks of Angie’s List (homeowner reviews of tradespeople) had this to say to Greg Sterling…

We’re currently experiencing higher renewal rates than ever before.
• We’ve had 100 percent member growth in the past year.
• We’ve expanded our service area from 33 cities in 2006 to 124 today.
• We plan to expand to London and Toronto next year, as well as blanketing the U.S. in 2008.
• We also are planning significant additions to our member services next year.

Maponics to provide neighborhood maps to Outside.in

Posted on Tuesday, December 11, 2007 by No comments yet

Congratulations to Maponics, Front Porch Forum’s Vermont neighbors. From Greg Sterling today

 

There are two providers of neighborhood databases: Maponics (which bought the capability from HomeGain) and Urban Mapping. Outside.in has selected Maponics to provide more accurate neighborhood information for its hyperlocal news site.

Urban Mapping works with all the major search engines (I believe) and is now being integrated on the ad-targeting side of the house.

Craigslist: Slow and Steady Wins the Race

Posted on Tuesday, December 11, 2007 by No comments yet

Greg Sterling reports on his interview with Craig Newmark today… lots of good stuff.  I like this point because coincidentally we’ve been saying the same thing about Front Porch Forum

Newmark said that “In the race between tortoise and hare, we’re the tortoise.” And he described the site’s now 12-year history as one of “slow, continuous, undramatic growth.”

Of course, craigslist is now in about 450 cities (50 more coming soon) and Kevin Abramson reports

With 20 million monthly local visitors, Craigslist is the 28th largest Web domain in the U.S., according to Nielsen//NetRatings. And while the company does not disclose revenues, it will rake in an estimated $150 million in 2007. Not bad for a organization with 25 employees.

Google’s First Local Symposium

Posted on Friday, December 7, 2007 by No comments yet

I’ve been reading several postings about Google’s first Local Symposium that they hosted at their HQ the other day.  Here’s one.

Online recommendations taking off

Posted on Tuesday, December 4, 2007 by No comments yet

Greg Sterling writes about online reviews today… lots of good stuff.

Adding to the mounting evidence that online reviews are now critical for both consumers and businesses, comScore and the Kelsey Group released online survey data (n=2,090) last week showing that 24% of consumer-respondents used online reviews in the context of looking for a local service business (during the preceding three-months)…

PQ Media issued a new report that estimated “word-of-mouth marketing” has become a $981 billion business. In addition, the report says that among consumers surveyed, 80% rely on friends and family for recommendations. This phenomenon is now moving quickly online… [lots more]

Taken together, these data all show how significant online reviews are becoming – as an extension of traditional “word of mouth” – for both consumers and local businesses. As the stakes get higher, which all these data suggest they will, the risk is that there’s more gaming and manipulation of reviews. Note that 30% (of the 24%) in the comScore data wrote reviews because they were asked to do so. (And see my recap of the SMX panel on user review content.)

Reviews and recommendations are a large part of the Front Porch Forum postings.  Most arrive upon request from a neighbor.

New West… “great content and local authenticty”

Posted on Friday, November 30, 2007 by No comments yet

John Kelsey writes today…

In 2005, Jonathan Weber launched New West Publishing, an online independent local media company designed to serve the “culture, economy, politics, environment and life style of the Rocky Mountain West.” Today NewWest.net is structured as a regional publication that also focuses in on seven local markets. He reiterated… the difficulty of selling local online advertising. Success requires patience and persistence, the blocking and tackling of the online local media business. At the same time, you need talented players and a good strategy. These could be described as great content and local authenticity.

What I find most refreshing about New West is that Weber resisted the forces encouraging him to replicate his platform in other markets (New South, New China, etc.). Unlike most other entrepreneurs in the city guide and free DA business, Weber said, let’s do this right in one market area and then, and only then, consider expansion.

Great content and local authenticity… that’s a winner. And that combination appears to be in short supply.

Yahoo’s Neighbors

Posted on Thursday, November 29, 2007 by No comments yet

Greg Sterling writes today about Yahoo’s new trial service called Neighbors…

Yahoo! has introduced a very interesting new feature on Local: Neighbors. A new tab will appear, “Neighbors,” that offers a community discussion area and organizing tool…