COVID-19 is forcing everyone to adapt. An essential part of that adaptation is the use of technology to keep people connected without the face-to-face risk factors the coronavirus presents. Micah Sifry of Civic Hall observes the many challenges we all face as we navigate a global pandemic and the tech solutions that may help us move forward.
Sifry identifies Front Porch Forum as digital public infrastructure that can help communities thrive. See the excerpt below.
“In all my years of reporting on how we use tech in civic life, one platform has stood out for how it has successfully fostered healthy community engagement while reaching significant scale: Vermont’s Front Porch Forum. Seventy percent of the state’s 260,000 households have an account on one of FPF’s local town or neighborhood forums, which are in every part of the rural state. Two years ago, the Robert Wood Johnson Foundation released an in-depth study of FPF’s users, finding that their daily use of the site led to increased trust in their neighbors, increased interest in civic life, greater participation in local government, and increased optimism about the future. ‘Witnessing everyday acts of neighborliness is a powerful driver of both online and offline community engagement,’ the study concluded.
Last week, I checked in with its founder Michael Wood-Lewis and his chief innovation officer, Jason Van Driesche, to find out how they are weathering the current storm. After a brief dip in the site’s fortunes when the state went into lockdown in March, they were happy to report that even though no one was posting yard sales or local events, the type of information that has always been FPF’s bread-and-butter, user engagement was up. The number of net new signups per day doubled during the first weeks of the crisis, and posting is up considerably over the seasonable average, along with open rates.
Wood-Lewis and Van Driesche are also gratified to report that people are using the forum’s daily email bulletins to organize help for neighbors, share vital public health information, and fight isolation. They’ve decided to have their paid community moderators screen out misinformation about COVID, which Wood-Lewis said is ‘usually people getting stuff off of Facebook and sharing it with good intentions.’ They’re working on an array of service improvements, and also thinking hard about how to support the 10,000 local businesses, thousands of local officials and hundreds of nonprofits that use the site. ‘On a daily basis, most of the people in our state are giving us five to ten minutes of their attention,’ Wood-Lewis noted. But he and his team are frustrated that so much of FPF’s core mission, which is to bring neighbors together face-to-face, is stymied by the pandemic. ‘We know we’re successful when those real in-person things happen,’ he adds, so his team is trying to highlight local initiatives like safe scavenger hunts for kids and community claps for frontline workers.
Front Porch Forum’s model works because it keeps its forums to human size and speed, and it has paid moderators perusing every post before they reach subscribers. A typical instance has 500 to 1,000 people on it, all from the same town or neighborhood, and all verified, using their real names. Everyone sees the same content at the same time, Van Driesche pointed out; there’s no microtargeting of content. So while people still are people, and they may post things that get on their neighbors’ nerves, the general tenor of the site is ‘let’s pull together instead of knocking each other down.‘”
Read the full article here.
We couldn’t agree more with one of our state representatives who shared words of hope on FPF:
“Looking east over Missisquoi Bay, I see a panorama that includes Jay Peak, Camel’s Hump and Mt. Mansfield, big gray bumps in a blue horizon. To my left is Chapman Bay and a green strip of Canada. A northeasterly breeze creates a chop with occasional whitecaps on the water. In the distance a white-hulled fishing boat creates its own whitecaps with its spreading wake.
The thermometer reads 72º, but the breeze coming off the water feels cooler.
This morning I threw a line in the water and caught a fish on the second cast. Lucky.
The crabapple tree in the yard has flowered. All over the area flowering trees and bushes provide bright splashes of white, purple and pink against the spring-fresh green of new leaves.
Four pairs of Canada geese swim past, each couple with babies, 11 goslings in all.
It is a lovely day in Vermont.
It’s nice to be reminded that natural rhythms go on with little regard for the turmoil we create among ourselves. It’s also a reminder of a major reason why we choose to live here.
We need to take care of this state and its people.” • Tommy, State Representative, Washington-3, Barre
Change is afoot. Front Porch Forum is glad to present a new and improved Email Forum design today.
The daily FPF Email Forum has a new look. At the same time, we’re keeping all the content and functionality that members have come to appreciate in place and easy to use.
This redesign is one step in a series of upgrades that FPF is making to deliver the highest quality service to our members. The new, simplified layout of the Email Forum is designed to make postings shine. We’ve also made it easier to compose postings, search the posting archive and more!
Other recent steps we’ve taken to improve our service:
Already we’ve seen how these milestones and changes have helped us to fulfill our mission across the state in Vermont and in growing upstate New York forums. As the weeks go on, we look forward to sharing news on the additional updates and new features we’ll be rolling out to better serve you and our communities. Next up… redesign of our website, including the posting archive and Web Forum.
Stay tuned for details about these and other exciting new features and updates. We eager to share our progress!
For more information on FPF’s growth and community impact over recent years, check out the following pieces:
Front Porch Forum has been full of postings expressing creative ideas for projects and social connection that can be done from home. For example, VPR’s virtual poetry reading in honor of Poetry Month! Register to participate in this fun community event, details below!
“How about a little joy? Hope you’ll join us this Friday evening at 6 for a virtual poetry reading featuring Vermont poets. In honor of National Poetry Month, Morning Edition’s Mitch Wertlieb will be joined by Didi Jackson, Major Jackson, Kerrin McCadden and Elizabeth Powell to read their work and discuss what inspires them. You can watch this event in an online stream wherever you’re sheltering in. Learn more and RSVP here.” • Vermont Public Radio
Share your virtual events or learn about other events in the area on your neighborhood FPF.
Ghost of Midnight is an online journal about fostering community within neighborhoods, with a special focus on Front Porch Forum (FPF). My wife, Valerie, and I founded FPF in 2006... read more