Ghost of Midnight

… about neighbors, community and Front Porch Forum

Forum moves House!?!?

Posted on Saturday, December 9, 2006 by • Comments are off for this post

Josh and Zoe live around the corner from us with their two tots. I saw their original posting in our neighborhood forum asking for help moving from their rental across the street to their new home. We had planned to stop by to help schlep a few boxes, but one thing led to another and we didn’t make it. I wonder how many other people wanted to pitch in like us, but didn’t for some reason. And, as my better half, Valerie, said, what a great sense of community that allows people to feel okay about asking for this kind of help. Amen.

From: Five Sisters Neighborhood Forum, Issue No. 1,282
Front Porch Forum

Moving Miracle
By Josh Brown, December 05, 2006

Just over a week ago, we moved [across Catherine Street]. And what was it like? It was like a swarm of giant leaf-cutter ants suddenly descended on our apartment and carried everything away; It was like Hogwarts had put their best people on the job; it was like the gods of suction applied a vacuum to our stacked boxes and furniture and they shot out, miraculously, into all the right places at the other end; it like was one of those stop-action films where an entire day’s weather passes in a moment. It was downright fun.

OK, we exaggerate.

But we do say thank you, thank you, thank you, to the wonderful crowd of friends and neighbors who came out to help last Sunday. It was humbling and heartwarming to have 36 people show up, on the weekend after Thanksgiving, in response to our request for help here on the Five Sister forum and move all our things down the street in an hour and a half. When Jess Lily arrived a bit before noon, I thought, “great, at least there’ll be some else to help with the heavy stuff.” Then a few more people showed up and so it seemed good to station myself at the top of the stairs to try to tell them what things to pick up.

But I soon realized that, like a good wedding, it was only a little bit about us – and it was more about community and collective wisdom. Instead of needing directions, people seemed to know better than we did where things should go. Within a few moments, the best I could do was to stand back and try not to get in the way or gape, as a stream of people came up and down the stairs, buzzed across the street with a load and returned, smiling.

Of course, there were a few spots that we just hadn’t gotten to cleaning and organizing before the moving day, like the messy back porch and jumbled garage. A little embarrassed, Zoe and I tried to say, “Oh, don’t worry about that mess, we’ll get it later.”

Ha. The group knew better – and within a few minutes someone had packed up all the milk bottles and crud on the back porch and Dave N. had backed his pick-up into the garage, where a crowd loaded it up and delivered it within 10 minutes.

When a socket wrench was needed, it appeared; when the picnic table seemed like it would be a pain to get down the stairs, a team lowered it off the second-story porch by rope; our bed was not just moved, it was fixed; Rosalie’s finicky crib was dismantled then expertly reassembled; all the picture hangers in the old place were taken out and put in a bag; carpets vacuumed; the buckets of potting soil were subdued; a crew set up the beds in just the right spots at the new house so we’d have a place to sleep. And these are just a few examples of the rain of goodwill that fell on us that day.

Thanks, all.

Most people, I posit, are looking for this kind of thing. We’re seeing more and more stories like Josh and Zoe’s flow through Front Porch Forum… although it seems the majority just happen and don’t get discussed… so it’s hard to quantify the good will.

P.S. Glad to see that the Burlington Free Press also covered this good news in its holiday blog.

Five Severed Hands missing in South End

Posted on Wednesday, December 6, 2006 by • 2 comments

I realize that Halloween was a few weeks ago, but severed-hand stories keep dropping in my lap. So… it all started with a message on the South Union Neighborhood Forum from Sue Burton and Jan Schultz:

“The morning after Halloween we found a green hand on our porch (pretty scary)! Maybe it’s a “special gift” (Sue has a broken wrist)… If it’s yours, give us a call.”

Three different neighbors, each missing a hand, came around to inspect the green foundling… and no matches were made! Jan and Sue followed up with:

“THE FICKLE HAND OF FATE: There’s more to the Green Hand Saga. Our most recent potential taker realized that our mysterious green hand is not his Green hand after all. As for the two callers yesterday, one found her own missing green hand on her back porch, and the other glumly realized that our new-found treasure wasn’t her lost hand. (Her’s is a glow-in-the-dark monstrous glove; ours does a little dance if you try to pick it up). So. But it’s O.K. I have to admit I’ve become very attached to this green hand. (This is Sue speaking, of the broken wrist.)”

Well, that’s four. What’s going on here? And then yesterday… number 5. Richard Donnelly told me of his missing gorilla hand… last seen in Halloween’s moonlight around Caroline Street. So, I just posted an APB on the Five Sisters Neighborhood Forum. Banana reward offered by Richard.

Who would have known the ways that Front Porch Forum would be used when we launched it a few months ago? In this giving season, please help these missing hands reunite with their rightful owners. Thank you.

Small (Broadband) is Beautiful

Posted on Monday, December 4, 2006 by • 1 comment

Burlington Telecom is a young internet provider that is bringing fiber optic broadband all the way to the home. This is the latest and greatest technology and it’s cheap! BT also offers telephone and “cable” TV (no copper). And the kicker… this innovative high tech outfit is owned by… the citizens of Burlington. It’s a municipal utility. All “profits” stay local… no distant corporate CEOs to feed or bail out of prison.

In our market, we have a small number of broadband options. The primary cable option has been Adelphia, which was swallowed by Comcast. That change is just hitting the ground here and I’ve been hearing from customers about the switch. Some haven’t had a problem, others have.

Here’s word from one unlucky chap who lives in Redrock:

“The switchover from Adelphia to Comcast has been a nightmare setting up forwarding loops and non-delivery notices. I am in the process of deleting most of some 21,306 messages… to get the half dozen legitimate ones.”

Ouch! He went on to sound an increasingly common refrain:

“Burlington Telecom doesn’t serve us yet… We can’t wait until they get here.”

Full disclosure: I volunteer on BT’s citizen advisory council and was a beta tester when their residential service started last fall.

Neighborhood as Trade Association

Posted on Monday, December 4, 2006 by • Comments are off for this post

Trade associations form when a group of businesses in the same field feel a need to work together to (1) get a better shake from government and/or (2) get group discounts from the vendors that serve them. Professional societies serve the same purpose for individuals. Last I recall, the United States has an incredible number of these organizations. That’s how you get things done… find a group with common interests to yours, then work together to lobby government and twist the arms of your common business partners (yes, they also provide training, issue credentials, market the industry, etc.).

I’ve been in and around such entities for much of my career in Washington, DC (trade associations central) and more recently in Vermont (where I ran a 30-employee association of utilities).

Now in launching Front Porch Forum, I’ll be darned if I don’t find myself on familiar ground. This past week, a neighborhood forum in Williston bustled with talk of neighbors banding together to muscle a bulk discount from a trash hauler. Previously, a forum in Shelburne discussed a group discount on home heating oil. Neighbors in Burlington have connected through their forum to split cords of firewood. Another group of neighbors jointly purchased a power leaf mulcher. Plenty of potential to save a buck using your forum to organize a group of neighbors to get some leverage. I wonder what’ll be next?

Using neighborhood forums to political ends… that’s even more common. Burlington forums debate the Southern Connector highway project. Williston forums heat up over the proposed landfill. Our neighborhood’s phone service used to cut out during every hard rain… for years… decades. Our forum got folks mobilized and making calls (when the sun shined!). Now we have new poles and lines and great service. We have a similar story about our old nearly impassable sidewalks… replaced now with concrete the envy of every trike rider in town.

Need to mobilize your neighborhood? Try Front Porch Forum.

Posted on Sunday, December 3, 2006 by • Comments are off for this post

Technorati Profile

Neighborhood Watch’s best Friend

Posted on Saturday, December 2, 2006 by • Comments are off for this post

Longtime Front Porch Forum member Bob Wolf remarks that the forum in his area “acts as a neighborhood watch.” In the past week, I’ve seen messages across greater Burlington about two house buglaries, a car break-in, a missing bike, and a handful of graffiti and noise complaints. Previously, neighbors posted about a registered sexual predator who appeared to be violating the terms of his release, a child abduction (thankfully broken up before the perp. got away with the nine-year-old girl victim), and an armed home invasion.

The primary benefit appears to be neighbor helping neighbor, and everyone keeping an eye out for each other. However, Front Porch Forum also encourages and welcomes the participation of local law enforcement. The Burlington Police have been on board our flagship neighborhood forum for years. Lately South Burlington and Williston police have joined our forums in their communities.

In fact, it was a quote from Lt. Kathleen Stubbing that contributed to our decison to take our initial single neighborhood forum and launch Front Porch Forum to share the success with other areas:

“I think the forum is terrific. It is also very helpful when it comes to crime prevention. I wish all the neighborhoods in Burlington had this communication venue.” [Now they do!]

So, when a neighbor wakes up to a broken car window, she may think to tell her neighbors through her Front Porch Forum. Nearby residents are duly alerted and may be able to provide an eye-witness account. And, the police may decide to contact the victim directly and/or send a note to the neighborhood via the forum.

Other episodes are more direct. In the first week of a new neighborhood forum, a member posted a question: “Does anyone know who it is that drives through the neighborhood squealing his tires and locking up his brakes every weeknight at exactly 11:35?” The police called and asked if he minded if they camped out in front of his house at 11:30 that very night. Well… by 11:40 PM, problem solved.

$7M invested in local events search outfit

Posted on Friday, December 1, 2006 by • Comments are off for this post

Zvents received $7M in funding in November. More:

San Mateo, CA (PRNewswire) November 7, 2006 — Zvents, the leading local event search technology firm, announced today that it has secured $7 million in series A financing led by VantagePoint Venture Partners… The funding will be used to expand Zvents’ geographic coverage to major metro areas across the United States, and to grow its technical and business staff.

Founded in March 2005… the company has developed the Zvents Media Platform… that provides next-generation local search and targeted advertising capabilities for local web publishers… The platform was launched with the San Jose Mercury News in July 2006, and has since rolled out with the Denver Post, Miami Herald, and Contra Costa Times. Forthcoming 2006 metro launches include Boston and greater Los Angeles.

Further…

“Local is a huge growth area on the Internet today, for both relevant content and targeted advertising,” said David Carlick, Managing Director at VantagePoint Venture Partners. “Zvents’ search, content, and advertising solutions are enormously valuable to media firms looking for ways to become more relevant to their audience, and better monetize their content.”

“How could I possibly resist joining my neighborhood’s forum?”

Posted on Friday, December 1, 2006 by • Comments are off for this post

Closing its third full month of operations in metro-Burlington, Front Porch Forum counts about 2,500 households as members. That’s 5% of the county; 12% in Burlington. A couple neighborhoods have more than 80% of homes participating, about 15 are at 20-40%. Folks report joining because a friend or neighbor told them about FPF.

And member comments tilt strongly positive. We get lots of unsolicited notes like the following from today:

How could I possibly resist joining my neighborhood’s forum? I know a good idea when I see one! I am looking forward to learning more about what’s happening around here with people, places, and things. -Elise Eaton, Burlington

And…

I must say, this forum has been absolutely wonderful for me and my family!! Canning jars, baby clothes, great community interaction!! Congrats to you! -Heather Armata, Westford

Thanks to our members for joining and participating, and especially for spreading the word to others. More neighbors taking part makes each forum more useful for everyone.

Google takes aim at Mom-and-Pops

Posted on Thursday, November 30, 2006 by • 1 comment

Dot.com titans are hard at work to tie into the millions of small and medium businesses (SMB or SME) in the United States. I recall a Business 2.0 article that pegged the Yellow Pages as a $15B/year industry… that’s all paper, not online. And Peter Krasilovsky reported today about Google’s efforts to provide micro-websites to potentially millions of small businesses that otherwise have nothing to link to (and therefore can’t buy advertising space from Google).

Google’s head of SME product development, Dan Rubenstein, speaking at The Kelsey Group’s ILM event in Philadelphia, said that Google is going to meet SMEs halfway to get them to actively market themselves on the Internet. Google is developing several new products specifically with SMEs in mind (and may have quietly launched them).

First, it is rolling out microsites to help the SMEs that don’t have a website but want to advertise on Google – a group that potentially represents at least 50 percent of the 12 million + SMEs in the U.S with ad budgets. Without a URL and website to link to, of course, ad campaigns on Google are highly limiting.

Rubenstein noted that SMEs would have at least five templates to choose from.

Front Porch Forum’s sponsorship program (under development) is aimed at the micro-to-small end of the business spectrum, and, therefore, we’re expecting that few will have a web presence, nor care to have one. The three-man roofing contractor, the neighborhood daycare, the one-woman tax preparer, the corner store and autoshop. They’ll be able to advertise very cheaply in one or more neighborhoods in one-month increments. We haven’t really started talking about this publically yet and already two dozen businesses joined our waiting list. And since it’s nearby businesses sponsoring the surrounding neighborhood forums, there’s less need for each small enterprise to have a website… just “Special this week at Jerry’s Gulf this month: $20 oil change for members of this neighborhood forum.” And everybody knows that Jerry’s is up on the corner. Stay tuned!

Need a Crowd at your Event?

Posted on Wednesday, November 29, 2006 by • Comments are off for this post

Anyone who organizes public gatherings knows how hard it can be to attract a good showing of local folks (unless major controversy erupts). Some thinkers reason that people just don’t care these days or they’re too busy.

I’m beginning to wonder if it’s more a case of the message being drowned out by the din of competing media… too much information swarming around us. Posting an announcement on the city’s website and in the local newspaper does not mean people will notice and act.

So it’s compelling that reports are piling up of people using Front Porch Forum to gather crowds for events. No single example impresses, but taken together…

1. Newly (re)elected State Representatives for South Burlington held a meeting this week to solicit input from their consituents. One incumbent reported “the majority of folks who got there did so through Front Porch Forum notification as contrasted to the notice in the [local daily newspaper].”

2. Burlington’s several Neighborhood Planning Assemblies meet monthly and provide an important community link to city government and are involved in many valuable projects. Recently, a city staffer who has attended countless such meetings reported the largest turnout ever. While the agenda contained a couple of hot issues, the sense was that a fraction of the crowd would have shown up if not for the new set of neighborhood forums covering that part of town.

3. My neighborhood is blessed with a great park. A concerned neighbor reported tonight that the Parks and Rec department may significantly change a portion of the park, and he posted the date and time for the public input meeting (first I’ve heard of it). I’m guessing this will be the next example of a big turnout generated through a Front Porch Forum posting.

Lots of other examples of neighbors pulling neighbors into local government goings on. In a way, this is using the internet to increase citizen participation in public policy and to hold officials accountable. That’s similar to the Sunlight Foundation‘s mission. I met with it’s National Director, Zephyr Teachout, today (still digesting the spread of ideas she laid out!). The Sunlight folks focus on citizens using the internet to press for transparency and accountability in the U.S. Congress. Amen!

Ultimately though, Front Porch Forum is about helping neighbors connect and foster community. Other benefits, like engaging your city councilor about property taxes, are an important bonus.