Category Archives: Social Responsibility

Front Porch Forum is Part of “Why We Shouldn’t Give Up on the Internet”

Posted on Friday, February 14, 2025 by No comments yet

New_ Public’s Eli Pariser Delivers a Speech at the Vatican Featuring Front Porch Forum

Eli Pariser is an author, activist, and entrepreneur focused on how to make technology and media serve democracy. He helped lead MoveOn.org, co-founded Upworthy, wrote “The Filter Bubble,” and is currently Co-Director of New_ Public. He has highlighted Front Porch Forum in numerous pieces and conversations, shining a light on its ability to lead to healthier communities thanks to its intentional design. 

You can imagine our surprise – and delight – when he delivered a powerful speech to an audience that included Pope Francis at the Vatican’s Jubilee of the World of Communications – and put Front Porch Forum at the heart of his argument for “why we shouldn’t give up on the Internet.” 

Here’s a highlight:

In Vermont, a small state in the northeast of the United States, people use Facebook and TikTok but town conversation mostly doesn’t happen there. They have something more like an actual digital town square — a home-grown social network called Front Porch Forum built specifically for the purpose of allowing towns to have good discussions.

Front Porch Forum has never taken venture capital and isn’t seeking to make a ton of money from advertisers. In fact, it’s a public benefit corporation that is not intended to make more money than is required to sustain itself. It’s always been built not for advertisers but to serve communities in Vermont first. And as a result, it can do conversations differently. 

Because it doesn’t need to worry primarily about advertisers or engagement, instead of optimizing for the most posts possible, FPF optimizes for thoughtfulness — by updating only once a day. It’s a bold statement that says: slow down. Think about what you’re saying. And say something meaningful. And among other things, it makes having a flame war really arduous, because you have to be willing to carry it on for days at a time. 

One of the things that FPF shows us is that these aren’t places we need to spend a lot of time for them to change us and foster stronger communities.

In our offline lives, places of worship are a great example of this: Even among the faithful, there are few that spend a large proportion of our time literally inside a church or synagogue or mosque or temple. But the parts of us that are nourished by these spaces remain fortified when we leave. 

The same is true of the digital public spaces — we don’t need to vanquish Meta or TikTok entirely to make digital space building worth doing. People use Instagram in Vermont too… but FPF adds to their lives. 

Front Porch Forum also puts its money where its mouth is when it comes to stewardship — in fact, while only a tiny fraction of people at TikTok or Meta work as moderators, at the 40-person organization of Front Porch Forum, half of the employees are paid moderators. 

With this ratio of stewards to content, every single message can be read before it reaches everyone else to make sure it conforms to the very clear and thoughtful set of norms that have been co-developed over 20 years with community members. And when messages don’t — which happens sometimes — they don’t just disappear. Instead, you get a friendly note from one of the stewards asking you to phrase things differently. 

And so, conversation goes better. People know their neighbors better. Communities are healthier. We conducted survey research on Front Porch Forum’s impact and found that not only did people across the political spectrum and across demographics like it much more than Facebook or Nextdoor, they also got more involved in the life of their town and were more committed neighbors as a result.

Of course, Front Porch Forum only exists in one small state in the United States. In most places around the country and the globe, these local conversations happen in forums like Facebook Groups and Nextdoor that are much less well designed for this purpose. But at New_ Public, the nonprofit R&D lab I run, we think Front Porch Forum is on to something big. 

Read all about the experience in this New_ Public blog post.

Read the speech in its entirety here.

Watch and listen to Eli’s address (the bit about Front Porch Forum can be found at the 32-minute mark)

The Proverbial Wishing Well

Posted on Wednesday, May 6, 2020 by No comments yet

Front Porch Forum is a place where neighbors can come together to discuss anything from local happenings to lost and found items. As this FPF member shares, don’t be afraid to check with your neighbors if you need help with something!

“…even as organizations, we still often find ourselves stuck between a rock and a hard place when communicating what we have or what we need with others; sometimes we don’t want to bug other organizations, and sometimes we worry by offering something, we’ll get ourselves in trouble.

One of the most powerful things about FPF is that it offers a comfortable place for folks to cast out requests to the community — I’ve never heard of anyone get ridiculed for casting hope by dropping their two cents — and when they do, it becomes a lot easier for folks like me to try and help. Some of us are good at making masks, some are good at fixing laptops, some are good at organizing shopping trips for our immunocompromised neighbors — but knowing is half the battle.

Please don’t hesitate to cast a coin into our proverbial wishing well! The community is here to hear you out. Whether you need something or whether you know that your organization needs something, it’s never selfish to ask and see what’s available, especially since more aid could be provided through our community if more people hear more specialized requests. (E.g.: I can’t justify gearing up to go unpack trucks at a food bank, but I know if I spend that time working instead on laptops, the community can get more utility out of it — if only I know who needs them.)” • Martin in South Burlington, Vt.

Cast your coin into the proverbial wishing well today on FPF!

FPF Members Prepare for COVID-19

Posted on Thursday, March 12, 2020 by No comments yet

Vermonters and Upstate New Yorkers are turning to their local FPF to share information and mobilize efforts to help their neighbors prepare for COVID-19. Keep an eye out for new information from your local public officials, updates on area events and business practices, and keep in touch with your neighbors to see how you can help each other to be resilient during this time.

Here are how some neighbors are reaching out in light of COVID-19:

 

“Hi Neighbors,

We don’t know how much coronavirus is already in our community, but its time to be prepared.

Two of the most important things you can do are:

  • -WASH YOUR HANDS frequently and well
  • -If you feel at all unwell- STAY HOME.

The 2nd point, self-isolation, can be a really big sacrifice.

I think I speak for our community when I say “thank you” in advance for doing this, and that we want to support you in doing the right thing.

So please, if you need to self-isolate, reach out to your neighbors, through tools like FPF. Some things we might be able to provide for each other might include:

  • -Grocery Delivery
  • -Netflix Passwords
  • -FaceTime Check-ins / playing online games.

If you need to stay isolated @ home and there’s anything at all that might make it easier for you to do that, please don’t hesitate to ask your neighbors.” • Ben in Burlington, Vt.

 

Hi, Richmond! Still very much hoping that this does not affect our town. However, if you or someone you know is self-quarantining due to concerns about coronavirus, your community is available to help several people have expressed interest in assisting with deliveries of groceries and other essentials.

In that case, please feel free to get in touch. If you know someone who needs assistance and doesn’t use email, they can reach me by phone.” • Jen in Richmond, Vt.

 

Hey neighbors, let’s start using this group as a way to support each other during the coronavirus pandemic. Those of us who are able to provide assistance can let that be known (I can!). And, as voluntary and mandatory social distancing increases, folks who should stay home (anyone over 65, anyone with a compromised immune system, anyone showing signs of illness) can post here with questions or requests for assistance. Why not run a few errands for our neighbors, right? Let’s all take good care of each other.” Kristen in Burlington, Vt.

 

Looking for information and resources to help prepare for COVID-19? See this informational video approved by the Vermont Department of Health:

Coronavirus PSA – open captions

Other resources on COVID-19:

Front Porch Forum is a free, local resource that can help neighbors to stay informed and band together. Don’t forget to check in to see how your community is working together to get ahead of COVID-19.

CCTV in-depth look at FPF, now airing

Posted on Wednesday, July 17, 2019 by No comments yet

CCTV Executive Director, Lauren-Glenn Davitian, is joined by Front Porch Forum co-founder Michael Wood-Lewis in a new interview that takes a closer look at FPF. Find out more about the business’s mission, behind-the-scenes insights, expansion into upstate New York, and more!

You can watch this program on Channel 17/ Town Meeting Television, on Comcast Cable and Burlington Telecom at the following times:

1 Tuesday July 16, 6:30 PM
2 Wednesday July 17, 6:00 AM
3 Wednesday July 17, 12:00 PM
4 Monday July 22, 2:30 PM

You can also watch the program here: