Bonnie posted the following note of appreciation to her town neighbors on Front Porch Forum today…
Dearest Neighbors, Thank you so much John for offering your Subaru. Your generosity is amazing.
Thank you all so much. I’m humbled to think about how many people living in our community, were willing to help me out. Many many thanks!
I’ve told people (away from home) of my car problem, and how it’s been solved with the help of neighbors in my community through the Front Porch Forum. People are in awe, and most don’t believe that communities like ours exist.
With love and gratitude, Bonnie
She was stuck without her car for a period of weeks and needed a way to commute to work. She reached out to her neighbors and cobbled together a number of free loaners… problem solved… sense of community enhanced. That’s what FPF is all about.
We love to see neighbors “hitting singles” daily on Front Porch Forum… finding babysitters, selling bikes, connecting about car break-ins and so much more. And the weekly “doubles and triples” smacked out of the infield are a joy too… e.g., several folks using FPF to organize a couple weeks of meals in support of an ailing neighbor, a citywide debate about the future of the Moran Plant, etc.
And then we have the “home run” shots like in Burlington’s Old North End recently. A weeks-long back-and-forth centered around drug dealing attracted lots of postings and some strong emotion. The results… loads of neighbor-to-neighbor discussion, involvement of the police and city councilors, media coverage, and now a public meeting is being organized to dig into the challenging issues tied up in this topic. We’re thrilled that Front Porch Forum acted as a catalyst for these concrete steps… especially the face-to-face efforts like the public meeting. At some point, it’s usually best to move these more intense discussions offline into real time and real space… I’m grateful to those organizing this meeting.
As part of all this, Seven Days published a piece this week about my decision to suspend the drug dealing discussion for a couple of weeks on the ONE Central Neighborhood Forum. The tone of the discussion was heading toward “flaming,” that is, it was devolving down to where so many online discussions go to die… personal attacks, strident statements, etc. My step brought criticism from a few FPF subscribers, which we take to heart. And it also brought lots of praise for keeping the peace. Experience predicts it was a necessary move.
Front Porch Forum is a fine place for neighbors to take on challenging subjects (and has been used that way dozens of times). And in these situations we won’t allow it to become an online shouting match among a tiny minority… there are plenty of other venues on the internet for that kind of thing… and there’s only one Front Porch Forum!
Time to watch the neighbors score some more runs on behalf of community in their neighborhoods.
UPDATE: Seven Days just published my letter to the editor…
I was glad to see Seven Days’ coverage of a Front Porch Forum discussion about neighborhood drug dealing. However, the title of your article [“Moderator Shuts Down Online Debate on ONE Drug Use,” July 16] mischaracterized the situation. We were not squelching community dialogue about this important issue — just the opposite.
Front Porch Forum exists to encourage and facilitate this kind of communication. I took the highly unusual step of suspending a single topic on one of our 130 neighborhood forums for two weeks in an attempt to let tempers cool and to reclaim a civil and inclusive tone. Allowing a neighborhood forum to devolve into an online shouting match among a tiny minority of subscribers drives people away and serves no one’s long-term interest.
In fact, we’re encouraged by the results in this case. Where previously there was little talk about drug dealing, now there’s loads of it, among hundreds of neighbors, city councilors, police and others. Media is reporting on this important issue. Public meetings are in the works. Front Porch Forum was a starting point and a catalyst for this positive activity.
So I respectfully offer an alternative headline: “Neighbors Use Front Porch Forum to Ignite Drug Dealing Discussion.”
Michael Wood-Lewis
BURLINGTON
Wood-Lewis is the co-founder of FrontPorchForum.com
UPDATE 2: I continue to get lovely feedback from FPF subscribers on this issue, such as this one…
I wanted to express my support for you surrounding the recent heated discussion on our FPF.
I am a member of several listservs, and have been for about a decade. Your moderation appears to me to be very appropriate and even generous. The vigilante attitude about “dismissing” you as a moderator resulting from the alleged violations of the 1st Amendment was absurd and lacked maturity. Living in Burlington sometimes skews the lens of reality for people, and I think the most outspoken opponents to what was clearly stated to be a 2 week moratorium, not “censorship”, had no idea what they were talking about.
Please continue your fabulous work and your level of moderation. The FPF is such an incredible asset to residents and I have no idea how I lived without it before moving back here.
UPDATE 3: See this follow-up posting…
The latest from Pew…
The Pew Internet Project’s May 2008 survey finds that 73% of adults in the U.S. go online. 78% of adults have a cell phone. 55% of adults have broadband at home. Offline Americans are overwhelmingly over age 70, have less than a high school education, and speak a language other than English.
Managing online communities is a tricky business. I’ve seen many stories in traditional media citing examples of people at each others’ throats online. I know some elementary school PTO email groups in our area have turned so nasty that they had to be shut down. Now today I read a blog post by Simmons Buntin on Next American City about how the challenges of managing an online discussion for a planned New Urbanist neighborhood… wow. So even in a place where people move ostensibly to enjoy the benefits of a heightened sense of community, online discussion still turns sour?
Well, this bodes well for the Front Porch Forum model… where this negative stuff is largely absent. We’ve worked hard to nurture civil and constructive discourse among clearly identified nearby neighbors in the 130 online neighborhood forums that we host across our pilot area (Chittenden County, VT).
In fact, today in my role as “community manager,” I had to inject myself into a thread and close it off for only the third time in a couple years and 30,000 postings. The pattern has been the same in each case… a topic about which people feel passionate (dogs, slate roofs and historic preservation, and, recently, illegal drug activity) is introduced in an inflammatory way and people line up to take sides and start blasting each other.
We typically ask folks to keep it civil and constructive and, if they must attack, attack the idea and not people.
These steps and many others add up to only three “flame outs” in 30,000 postings… an amazing batting average so far.
Wonderful Front Porch Forum posting of the day from Christine in Burlington’s Old North End…
Some of us, including myself, have mentioned problems in our neighborhood this summer. I just wanted to mention a kind act that was done for me. A couple weeks ago I posted a question about worms in my garden soil and mentioned I was trying to grow tomatoes in my yard. A few days later I came home to find some beautiful tomato seedlings on my front steps!! I don’t know who left them for me, but I was so surprised and pleased to receive them! Thank you to whoever gave me the tomatoes! I will be sure to share the tomatoes from these plants and therefore you can know your act of kindness has given happiness to others too.
While on the topic of things we are thankful for, I just want to say how grateful I am for my neighbor Iris, who watches over my home whenever I am not there. She is a wonderful neighbor and has been such a help to me over the years. I always feel more secure knowing she will keep an eye on my place if I am not home.
Thanks to Sally Pollak who wrote an excellent feature article about Front Porch Forum for the Burlington Free Press yesterday.
Photo credit: Alison Redlich, Free Press
Wow! An amazing 10,000 local subscribers to Front Porch Forum now… out of about 50,000 households in our pilot area of Chittenden County, VT… with 100s more joining every month. And most of those members came to us through word-of-mouth… neighbor telling neighbor.
Any resident of Chittenden County may register at http://frontporchforum.com, while others can go there to join our waiting list. Cheers!
Providing less than 24 hours advanced warning, Bonnie in Huntington posted the following the other day…
Hi Neighbors – My car died yesterday, and for the first time in years I’m without car. I must admit it’s liberating, but the only trouble is, that I need to get to work tomorrow, Saturday, June 28. I was wondering if anyone might have a car I would be able to borrow for the day? I leave at 8:30Am and return at 8:00Pm.
I figured this was too much to ask with too little lead time. So I was pleasantly surprised to read her follow-up posting today…
Hi Neighbors – I’d like to thank you all so much, for the overwhelming response to my request to borrow a car for the day.
Work went well, and I got to drive around in Jim H.’s bright yellow Chevy. I was a hit with every teenage boy in Burlington and Shelburne. The car is for sale, if you know anyone that might be interested.
The Huntington Front Porch Forum is a great way for our community to continue to be the very special place it is.
Thanks much, Bonnie
People often ask… “what do the neighbors write about on Front Porch Forum?” Well, it’s challenging to boil it down to a simple list (although it would have to include missing cats and bikes). So here’s a batch of message headlines taken from the last week of postings on FPF’s 130 online neighborhood forums covering Chittenden County, VT…
A posting today from Gary to his neighbors in the FPF Richmond East Neighborhood Forum…
Friday night around 7pm, I was at the junction of the Huntington Winooski Rivers, just playing in the water with my kids. All of the sudden, 4 people were on the Cochran Road bridge yelling and screaming at us frantically. We couldn’t really hear exactly what they were saying. A fisherman was nearby us.
All of the sudden the water, which was at our ankles all the way across, started rushing and getting deeper. In a matter of seconds it was a fierce and fast river with large logs floating by. It was surreal — I felt like I was in a movie and the “great flood” was beginning.
Luckily we were near the shore when it happened and we got out just in time or we would have been in serious trouble. The fisherman was a different story. I watched him try to get to the shore. The water level kept rising and soon it was up to his neck. I think he lost his pole and everything and was just trying to get to the shore. I was really worried and thinking what I would do if he went under. Finally he made it to the other side of the winooski, by the railroad tracks, and waved to us that he was OK.
Still, we were stuck on the wrong side of the Huntington, with all our stuff (and the path home) inaccessible. We waited about a half hour but it never let up. We had to forge a way to the Jonesville bridge and walk all the way around back to where our stuff was. On the way we saw a police officer who was responding to a call about the distressed fisherman. She told us that a dam had broke somewhere upstream. It must have been a big dam because even an hour after it hit, the water was still rushing and very high.
I never saw anything like this. I hope everyone upstream was OK. Does anyone know what happened? Where is the dam that broke? Where is all this water coming from?
UPDATE: A follow up posted by Tim today…
Gary – First of all, it’s great news to hear you and your family got away from the river safely the other night. We heard the firetrucks and police go down toward the Jonesville Store and heard on the scanner that they were looking for the fisherman. They thought they saw him get to the side safely but didn’t see him again so they had to keep looking. Apparently he’d made his way up to his vehicle by Wes White Hill Road and they saw him there. They were also talking about a big beaver dam having given away and the debris and water came rushing down the Huntington River. We happened to be coming back from Richmond, down Cochran Road, about an hour later and we also noticed how brown the water still was. Very scary stuff. At least everyone is safe.
Ghost of Midnight is an online journal about fostering community within neighborhoods, with a special focus on Front Porch Forum (FPF). My wife, Valerie, and I founded FPF in 2006... read more