We love to see neighbors “hitting singles” daily on Front Porch Forum… finding babysitters, selling bikes, connecting about car break-ins and so much more. And the weekly “doubles and triples” smacked out of the infield are a joy too… e.g., several folks using FPF to organize a couple weeks of meals in support of an ailing neighbor, a citywide debate about the future of the Moran Plant, etc.
And then we have the “home run” shots like in Burlington’s Old North End recently. A weeks-long back-and-forth centered around drug dealing attracted lots of postings and some strong emotion. The results… loads of neighbor-to-neighbor discussion, involvement of the police and city councilors, media coverage, and now a public meeting is being organized to dig into the challenging issues tied up in this topic. We’re thrilled that Front Porch Forum acted as a catalyst for these concrete steps… especially the face-to-face efforts like the public meeting. At some point, it’s usually best to move these more intense discussions offline into real time and real space… I’m grateful to those organizing this meeting.
As part of all this, Seven Days published a piece this week about my decision to suspend the drug dealing discussion for a couple of weeks on the ONE Central Neighborhood Forum. The tone of the discussion was heading toward “flaming,” that is, it was devolving down to where so many online discussions go to die… personal attacks, strident statements, etc. My step brought criticism from a few FPF subscribers, which we take to heart. And it also brought lots of praise for keeping the peace. Experience predicts it was a necessary move.
Front Porch Forum is a fine place for neighbors to take on challenging subjects (and has been used that way dozens of times). And in these situations we won’t allow it to become an online shouting match among a tiny minority… there are plenty of other venues on the internet for that kind of thing… and there’s only one Front Porch Forum!
Time to watch the neighbors score some more runs on behalf of community in their neighborhoods.
UPDATE: Seven Days just published my letter to the editor…
I was glad to see Seven Days’ coverage of a Front Porch Forum discussion about neighborhood drug dealing. However, the title of your article [“Moderator Shuts Down Online Debate on ONE Drug Use,” July 16] mischaracterized the situation. We were not squelching community dialogue about this important issue — just the opposite.
Front Porch Forum exists to encourage and facilitate this kind of communication. I took the highly unusual step of suspending a single topic on one of our 130 neighborhood forums for two weeks in an attempt to let tempers cool and to reclaim a civil and inclusive tone. Allowing a neighborhood forum to devolve into an online shouting match among a tiny minority of subscribers drives people away and serves no one’s long-term interest.
In fact, we’re encouraged by the results in this case. Where previously there was little talk about drug dealing, now there’s loads of it, among hundreds of neighbors, city councilors, police and others. Media is reporting on this important issue. Public meetings are in the works. Front Porch Forum was a starting point and a catalyst for this positive activity.
So I respectfully offer an alternative headline: “Neighbors Use Front Porch Forum to Ignite Drug Dealing Discussion.”
Michael Wood-Lewis
BURLINGTON
Wood-Lewis is the co-founder of FrontPorchForum.com
UPDATE 2: I continue to get lovely feedback from FPF subscribers on this issue, such as this one…
I wanted to express my support for you surrounding the recent heated discussion on our FPF.
I am a member of several listservs, and have been for about a decade. Your moderation appears to me to be very appropriate and even generous. The vigilante attitude about “dismissing” you as a moderator resulting from the alleged violations of the 1st Amendment was absurd and lacked maturity. Living in Burlington sometimes skews the lens of reality for people, and I think the most outspoken opponents to what was clearly stated to be a 2 week moratorium, not “censorship”, had no idea what they were talking about.
Please continue your fabulous work and your level of moderation. The FPF is such an incredible asset to residents and I have no idea how I lived without it before moving back here.
UPDATE 3: See this follow-up posting…
Wonderful Front Porch Forum posting of the day from Christine in Burlington’s Old North End…
Some of us, including myself, have mentioned problems in our neighborhood this summer. I just wanted to mention a kind act that was done for me. A couple weeks ago I posted a question about worms in my garden soil and mentioned I was trying to grow tomatoes in my yard. A few days later I came home to find some beautiful tomato seedlings on my front steps!! I don’t know who left them for me, but I was so surprised and pleased to receive them! Thank you to whoever gave me the tomatoes! I will be sure to share the tomatoes from these plants and therefore you can know your act of kindness has given happiness to others too.
While on the topic of things we are thankful for, I just want to say how grateful I am for my neighbor Iris, who watches over my home whenever I am not there. She is a wonderful neighbor and has been such a help to me over the years. I always feel more secure knowing she will keep an eye on my place if I am not home.
Thanks to Sally Pollak who wrote an excellent feature article about Front Porch Forum for the Burlington Free Press yesterday.
Photo credit: Alison Redlich, Free Press
Wow! An amazing 10,000 local subscribers to Front Porch Forum now… out of about 50,000 households in our pilot area of Chittenden County, VT… with 100s more joining every month. And most of those members came to us through word-of-mouth… neighbor telling neighbor.
Any resident of Chittenden County may register at http://frontporchforum.com, while others can go there to join our waiting list. Cheers!
Providing less than 24 hours advanced warning, Bonnie in Huntington posted the following the other day…
Hi Neighbors – My car died yesterday, and for the first time in years I’m without car. I must admit it’s liberating, but the only trouble is, that I need to get to work tomorrow, Saturday, June 28. I was wondering if anyone might have a car I would be able to borrow for the day? I leave at 8:30Am and return at 8:00Pm.
I figured this was too much to ask with too little lead time. So I was pleasantly surprised to read her follow-up posting today…
Hi Neighbors – I’d like to thank you all so much, for the overwhelming response to my request to borrow a car for the day.
Work went well, and I got to drive around in Jim H.’s bright yellow Chevy. I was a hit with every teenage boy in Burlington and Shelburne. The car is for sale, if you know anyone that might be interested.
The Huntington Front Porch Forum is a great way for our community to continue to be the very special place it is.
Thanks much, Bonnie
People often ask how Front Porch Forum has grown so rapidly in such a short amount of time… it’s almost all word-of-mouth. Neighbor tells neighbor. Here’s a posting from a South Burlington neighborhood forum today that serves as a good example…
Re the notice about the appraisal increase… one of my neighbors did receive a notice like this. This person is MAD!!!! I am forwarding this to her, and encouraging her to join Front Porch Forum!
While we do see people come on board in reaction to a problem like this, it’s much more common for folks to join because they hear it’s a great way to connect with neighbors and plug into neighborhood news.
Front Porch Forum subscribers frequently are surprised to learn that this free service was created right here in our corner of Vermont. It’s no secret… our start-up story has gotten decent local media coverage.
Here’s today’s example from a relatively long-time and active subscriber from Essex Junction…
First of all — will someone please tell me the “once upon a time” of Front Porch Forum. Since I’ve been a member, I’ve been singing its praises to family in Texas and most recently Oregon. But you know what!! I really don’t know where this started and I’m just now barely getting little hints and cues that this actually STARTED in VERMONT!!
Is this true?!! And if so, yet another reason for pride in this little state of ours.
Here I’ve been telling Texans and Oregonians — “Check out your own neighborhood. I’m assuming ‘Front Porch Forum’ is national, if not international.” Sooooo, if it hasn’t been done recently, I’d love to have someone fill in those of us who are in the dark. Or maybe post the “history” on the website under ABOUT US. Thanks in advance.
Second of all — I am indeed reaping the benefits of Front Porch Forum. I’ve established a weekly connection with a high school student who comes over and aids me with certain chores — recycle and trash out, groceries in, other lifting and tugging. He’s pleasant, dependable, willing, and courteous, and also a kindred theatre spirit by way of EHS drama program! He gets paid right away; and when he helped us with unloading and setting up our tag sale, he was able to earn more.
I’m honored by a recent invitation to be one of a few people asked to address the initial meeting of the new Knight Commission on the Information Needs of Communities in a Democracy… June 24, 2008, at the new Newseum in Washington, DC… to be webcast live.
“The charge of the Commission is straightforward,” says Alberto Ibarg¼en, president and CEO of Knight Foundation. “Articulate the information needs of communities in this democracy; determine where we are today; and propose public policy that will encourage market solutions.”
I look forward to sharing some of what we’ve learned through Front Porch Forum with this august group. The full commission is listed here. And…
The Commission will be led by co-chairs Ted Olson, former Solicitor General of the United States, and Marissa Mayer, Vice President of Search Product and User Experience at Google. Peter Shane, a distinguished law professor at Ohio State University Law School, is the executive director.
The Knight Commission is funded by the John S. and James L. Knight Foundation and organized by the Aspen Institute.
Occasionally, someone will post a request on his/her FPF neighborhood forum the same day as a neighbor offers a solution to that request… unbeknown to each other. So the next issue of their neighborhood forum is published with the problem followed by the solution… all neat and tidy. Gotta love it. Here’s today’s simple example on a neighborhood forum with about 400 participating households…
Hi there! We were wondering if anyone might have a twin box frame floating around that they no longer need. We would love to have it for use of our four year old’s new mattress. Thank you very much! Sarah
The item above was posted at 4:00 PM followed at 4:01 PM by…
On the green strip in front of [our home on] Catherine St.: twin size mattress, box spring, and wooden frame; come and get it before the rain comes!
Hope they connected! Rain should be here soon!
Steve Yelvington posted today…
Knowledge@Wharton has an interview with Joe Kraus, director of product management at Google, in which he highlights the importance of social interaction on the Web:
“So, the killer apps that have really worked on the web have always been about connecting people to one another. So, whether it is instant messaging and e-mail as communications to connect people to one another, whether it’s photo-sharing as a way to connect people to one another through photos, or blogging as a way to connect people to one another through the words, people have always been social and the killer apps that have really succeeded on the web have always been social.”
This got me thinking about a couple recent conversations with folks asking about huge powerhouse online companies that have outposts in Burlington, VT, where we operate Front Porch Forum‘s pilot. The gist was… “Wouldn’t people be better off selling their car on Craigslist Burlington, seeking plumber recommendations on Angie’s List Burlington, giving away their old couch on FreeCycle Burlington and just using Front Porch Forum to organize block parties and find lost cats?”
Good question and I encourage people to use multiple services when they have the need. But like Krause says above, it’s all about connection. While websites offering classified ads, reviews, give-away matching, etc. by location COULD help people connect in some meaningful way, I don’t think they do. My sense is that they help facilitate the immediate and direct need (selling a car, finding a plumber), but they don’t touch the other… they don’t capitalize on the opportunity to add a brick to the house of local community with each interaction.
That’s what Front Porch Forum is all about. We aim to take every posting by clearly identified nearby neighbors and cobble them all together to build real community among neighbors and townsfolk. Why give away your moving boxes to anonymous distant strangers when you can offer them to your nearby neighbors and actually get to meet some people who live near you? That’s tapping the real potential of the internet… as Google’s Joe Krause says… it’s all about connecting people.
Or, as Wolfgang reported a month ago…
Just wanted to let you know that we sold our Minivan today to a neighbor through Front Porch Forum. We had more people expressing interest and more people showing up to look at the van who found out through the Forum than the interest generated by Burlington Free Press, Cars.com and Craigslist combined. Thanks!
So, again, I encourage folks in our service area to post their messages on any site they like… AND to post it on Front Porch Forum. The results typically speak for themselves.
Ghost of Midnight is an online journal about fostering community within neighborhoods, with a special focus on Front Porch Forum (FPF). My wife, Valerie, and I founded FPF in 2006... read more