I’m honored by a recent invitation to be one of a few people asked to address the initial meeting of the new Knight Commission on the Information Needs of Communities in a Democracy… June 24, 2008, at the new Newseum in Washington, DC… to be webcast live.
“The charge of the Commission is straightforward,” says Alberto Ibarg¼en, president and CEO of Knight Foundation. “Articulate the information needs of communities in this democracy; determine where we are today; and propose public policy that will encourage market solutions.”
I look forward to sharing some of what we’ve learned through Front Porch Forum with this august group. The full commission is listed here. And…
The Commission will be led by co-chairs Ted Olson, former Solicitor General of the United States, and Marissa Mayer, Vice President of Search Product and User Experience at Google. Peter Shane, a distinguished law professor at Ohio State University Law School, is the executive director.
The Knight Commission is funded by the John S. and James L. Knight Foundation and organized by the Aspen Institute.
Steve Yelvington posted today…
Knowledge@Wharton has an interview with Joe Kraus, director of product management at Google, in which he highlights the importance of social interaction on the Web:
“So, the killer apps that have really worked on the web have always been about connecting people to one another. So, whether it is instant messaging and e-mail as communications to connect people to one another, whether it’s photo-sharing as a way to connect people to one another through photos, or blogging as a way to connect people to one another through the words, people have always been social and the killer apps that have really succeeded on the web have always been social.”
This got me thinking about a couple recent conversations with folks asking about huge powerhouse online companies that have outposts in Burlington, VT, where we operate Front Porch Forum‘s pilot. The gist was… “Wouldn’t people be better off selling their car on Craigslist Burlington, seeking plumber recommendations on Angie’s List Burlington, giving away their old couch on FreeCycle Burlington and just using Front Porch Forum to organize block parties and find lost cats?”
Good question and I encourage people to use multiple services when they have the need. But like Krause says above, it’s all about connection. While websites offering classified ads, reviews, give-away matching, etc. by location COULD help people connect in some meaningful way, I don’t think they do. My sense is that they help facilitate the immediate and direct need (selling a car, finding a plumber), but they don’t touch the other… they don’t capitalize on the opportunity to add a brick to the house of local community with each interaction.
That’s what Front Porch Forum is all about. We aim to take every posting by clearly identified nearby neighbors and cobble them all together to build real community among neighbors and townsfolk. Why give away your moving boxes to anonymous distant strangers when you can offer them to your nearby neighbors and actually get to meet some people who live near you? That’s tapping the real potential of the internet… as Google’s Joe Krause says… it’s all about connecting people.
Or, as Wolfgang reported a month ago…
Just wanted to let you know that we sold our Minivan today to a neighbor through Front Porch Forum. We had more people expressing interest and more people showing up to look at the van who found out through the Forum than the interest generated by Burlington Free Press, Cars.com and Craigslist combined. Thanks!
So, again, I encourage folks in our service area to post their messages on any site they like… AND to post it on Front Porch Forum. The results typically speak for themselves.
The good people of the Town of Westford are engaged in a running debate about deciding some local issues, like the school budget, via traditional town meeting vs. Australian ballot. Front Porch Forum has hosted many well-conceived postings about this from a variety of angles.
I was struck by Mary’s posting on the FPF Westford Neighborhood Forum today where she hammered home the importance of citizens getting educated on the issues before weighing in, whether it’s at Town Meeting or a ballot box.
She went on to say…
Front Porch Forum is an excellent tool for distributing information, but obviously it does not reach everyone in town. Which leads to sending out much information to the public to prepare them for what they are voting on.
I will say between info mailed, The Forum and added meetings helped out tremendously with preparing us for the [failed school] unification vote.
An idea to share: check with your neighbors and see if they belong to Front Porch Forum. If not, highly recommend they join. If you know of elderly people who do not use computers, offer to print out the forum postings once a week or every other. They would probably love to read this info and people’s postings.
About one-third (270) of Westford households subscribe to Front Porch Forum so far, with more joining every week. Last month, FPF published five issues of the Westford Neighborhood Forum per week, each issue comprised of about five postings from residents.
Will just posted the following on his town’s Front Porch Forum…
Thanks to the Front Porch Forum for letting two would-be strangers recognize each other as a
result of being FPF members. Last Sunday, while driving to town I saw a baby snapping turtle crossing the road right by the auto place on rte 2 between Richmond and rte 89. I parked where I could, jumped out of the car, grabbed some tools from the back of my car and proceeded to flag people to slow down as I approached the dazed turtle. A woman slowed and asked if I needed help, and I immediately said, “Yes!”
Though it was a baby, it was still about 14″ long and weighed about 30 pounds. So as I lifted the turtle, the woman who stopped to help steadied it while we escorted him across the rest of rte 2 and way up and over the other side of the railroad tracks. We bid him farewell and told him to NOT turn around! The kind woman and I exchanged names only to find that we recognized each other from the FPF. We had engaged in conversation through the forum, and I found it humbling to have actually known this person, though we had not actually met face to face. Thank you FPF for being an avenue for me to make new friends through! Hi Enid!
Multiply this story by thousands of times and you get what’s happening all over our little metro-area. Thanks for sharing Will!
Peg from Shelburne sent a financial contribution to Front Porch Forum today along with this note of explanation…
I’m trying to put some of my “stimulus” cash into good causes since the gov’t apparently does not know how to do so. Plus, without Front Porch Forum, I would not have had so many neighborhood folks come to my yard sale over the weekend (and hence have so much extra cash in my pocket!).
Much needed and much appreciated, Peg! Every dollar received by FPF gets plowed back into the service.
After witnessing boatloads of goodwill among neighbors through Front Porch Forum, I thought I had seen it all. Well… can you guess the response to this posting?
Hello – I am a UVM student about to spend my first summer in Burlington. All year long I’ve been dreaming of joining a CSA for the first time. I’ve done my research, found a farm, and am totally pumped for fresh local veggies. But, of course, there’s one problem: money. Like any typical college student, I have some financial woes, namely that I have very little cash at the moment. I have a job lined up for the summer with the Vermont Landscape Change Program (check it out at http://www.uvm.edu/landscape) which is funded by the National Science Foundation, and is therefore well-paid. I can afford a CSA, just not until I start getting paid in early June, which, unfortunately, goes against the very idea behind CSA (ie cash up front).
Since everyone on this forum seems to care about community programs, local business, and general camaraderie, I thought it wouldn’t kill me to at least ask if there is anyone out there willing to give me a loan for 200 dollars. I realize this sounds a little sketchy… I am more than happy to talk for hours, meet up, provide references, and even draw up a contract. I’d also be thrilled to bake you pies all summer long! I realize you can’t get a good sense of me via e-mail, but if there’s any chance that you might be able to help me out, I would be so, so thankful. I promise that my intentions are totally honest and that you will get your money back. thanks!
Now, less than 12 hours later, I just stumbled across her blog posting…
Yesterday I asked my neighbors for a loan to get a CSA share at a local farm. By 10 am today, I had six (SIX!) offers from strangers, happy to loan a college student a couple hundred bucks. I couldn’t be a less safe bet (I mean, come on, I’m a college student who spent two weeks scrounging for food!), and yet so many people were willing to give me a shot. Wow.
So here’s my conclusion: there are, actually, more good people than bad people out there, but the problem is that they don’t ever really show their ‘goodness.’ If everyone were just a little less shy, then we could all do a better job helping each other out. That said, everybody should join the Front Porch Forum (frontporchforum.com)
A Champlain College student recently conducted a survey of Front Porch Forum subscribers who live in Burlington, VT (about 30% of the households subscribe). About 390 responded (9%). Here are some of the results…
As amazing as those results appear to be, the real fun is in the hundreds of comments left by the respondents. Samples…
“In the 24 years I’ve lived in this neighborhood, this is the only time I’ve ever been in such good touch with everyone.”
“I’ve come to use it as my primary source for knowing what cool stuff is going on in town, hearing news about school and city council, and check it as soon as I see it in my e-mail.”
“I’ve been able to connect with neighbors about babysitting jobs, school fundraisers, and sharing resources- I am moving in a few months and am disappointed that this service is not available in other states!”
“The information on the forum has been very helpful in understanding some of the local issues that were hard to figure out from the newspaper.”
“I think it creates more of a feeling of community and allows for opportunities to meet neighbors that we might not otherwise have had.”
“It gives a means of communication to those who don’t normally communicate. I’ve learned of neighbors I have simply by seeing the names of those who have signed up.”
“FPF lets me know what might be out there for help, neighbor to neighbor.”
“I think it allows us to communicate with the whole neighborhood – not just those we frequently encounter.”
“i think that the forum contributes to a better sense of community by linking us to each other. in the olden days, people would actually be SITTING on their front porches, but today’s pace of life makes that nearly impossible. this gives us a way to replicate the feeling, even if it is through cyberspace. in some cases, though, postings have led to actual face-to-face meetings, actions, gatherings, and personal contacts with people i have met through the forum.”
“The Forum is a great way to get to know your neighbors and community thereby making a safer, happier, friendlier and more responsible community.”
“I feel more connected and friendlier to my neighbors. There’s an environmental and financial benefit to sharing things.”
“I think it helps everyone to see everyone else as human beings.”
“It makes us feel like a friendly small town within a bigger town (Burlington).”
“It’s a great way to begin a connection with neighbors a few block away – neighbors with who you might not normally have a reason to interact.”
“I think the Forum improves the quality of life here in Burlington, because it’s connecting us more than we ever were before.”
“I have been impressed by the local politicians who have followed up on issues raised in the forum – typically issues like dog poop that nobody would bother actually calling a politician about – but once it’s brought up on the forum, stuff gets done.”
“It helps for neighbors to get to know each other. It’s how I met some of my neighbors and got their business for my petsitting.”
“Our neighborhood hasn’t come together per se, but I think it adds to the overall connectedness of the town, and it’s nice to meet someone you recognize from the forum walking down the street.”
“Gives opportunities for collaboration; gives a venue to ask for assistance.”
“It’s relevant to our own neighborhood so people read it or at least skim it daily. It’s very effective.”
“There were tips on the Forum for the past two winters about ice and snow accumulation that were dangerous safety hazards; public safety info from Fire Chief was helpful and a concern that was able to be fixed in our house (and we didn’t know there was a problem that needed attention).”
“I come from a small town, lived in an even smaller country village for 25 years and now live in Burlington. Helping a larger place like a city seem smaller and more accessible in neighborly ways is a big part of what the Forum does.”
“The most overwhelming thing was when my upstairs neighbors took in a refugee family for a few weeks. These people had arrived with only the clothes on their backs. I asked people if they could donate warm clothes and some toys for the family (4 children, 2 parents). The generosity of the neighborhood was overwhelming and people donated many very good quality things.”
“I asked about whether there were neighbors out there that wanted to get together informally to play music and found a couple of folks in a way that I wouldn’t have otherwise.”
“i organized a clean-up of a neighborhood park last spring and got a great response. Will do it again this year.”
“Seemingly everyone casually talking in the locker room one day at the YMCA had read the dialog about the Moran plant development and everyone from lawyers, advocates, and run of the mill guys were able to have a qualified discussion and ask good questions.”
“It provides me with a sense of community in my neighborhood. I feel like I actually live in a neighborhood!”
“I had been reading it for a long time, then one day, I decided that I wanted to remove the popcorn type of ceiling we have in our homes and asked for any help. I was AMAZED at how many people took the time to help out a neighbor they have never even met! It made me feel closer than I have in the 20 years we have lived here! It is Wonderful..and hope that others will also ask for help and even post their services, it would be nice to hire someone in the neighborhood to do work that is needed to be done around the home!”
“Even for those of us who don’t become activists, having access to neighborhood news helps us feel that we at least are aware of what is going on at a local level and gives us the option to be participants when we can.”
“Yes, it’s moved into it’s second phase, beyond the ‘bake sale’ announcement stuff to actual discussions on city policies, etc. Far better than the idiot forum comments in the Free Press, the FPF is definitely better.”
“I love the Forum! It definitely helps to make neighborhood connections. We found a one month rental for our in-laws in May (to celebrate a new baby), and it would have been very difficult to find something just up the street without the FPF. I love hearing about events or political matters through the forum, and it also helps to hear reports of crime or debates about appropriate behavior.”
“More than an expansion it’s often my only engagement. Or, if I become engaged outside of the Forum it’s because of an event I read on the Forum. I don’t read the paper or Seven Days. My only exposure to neighborhood and city events is my FPF. I read every issue.”
“I learn of politics and volunteer activities via the forum, and it helped me host a successful yard sale to send my parents on a much-delayed honeymoon for their 25th anniversary.”
“It’s a significant way I keep track of the things that interest me. There’s so much going on, sometimes I feel like even if I want to be at an event or to be engaged, there isn’t enough time or enough of me to go around. With front porch forum, I can thoughtfully select what I want to involve myself in… it’s a great tool.”
“I like the neighborhood news. I actually ended up meeting 2 or 3 people that I would never have met. I think that this is a great thing.”
We’ve been invited to speak at many events lately. Here are some that we were honored to accept (2008)…
Folks in Huntington, in a rural part of Vermont, have been discussing speeding cars a lot lately on Front Porch Forum… and how to slow them down through the village center. Good, meaty conversation. Lots of ideas and participants.
So when Doug asked if anyone could loan him a posthole digger, I figure it was a little off topic. Less than 12 hours later, Doug writes…
I was overwhelmed with 15 offers to loan a post hole digger. Thank you to all who responded! … and thanks to Front Porch Forum!
How many posthole diggers could possibly exist in the 200 or so household that currently subscribe to this neighborhood forum? I venture that Doug found many to most of them.
And it strikes me that this exchange is not off topic at all. The speeding comments are boiling down to getting drivers to realize that their aggressive driving is a problem and danger to the folks living there… to getting them to be better neighbors… the kind of neighbor who would loan you a posthole digger.
Vermont is working to become the first “e-State” with availability of broadband internet and cell phone coverage across 100% of the state… by 2010. The “100% of the state” bit is ambitious and lots of people, organizations are businesses and contributing toward the realization of this goal.
The State of Vermont justifies this ambition saying it will be good for economic development, healthcare, education, public safety and more. And part of the “and more” usually includes a vague reference to the e-State being good for society and civic engagement. Can the internet and cell phones enhance the sense of community in a town? Many people feel these tools actually turn people’s attention away from local community.
The Snelling Center is stepping in to address this issue with a one-day event on May 29, 2008…
Explore public policy issues, opportunities, and potential obstacles that will arise as Vermont becomes fully connected.
- How might civic life change in a fully connected state?
- How will we master emerging technologies so they unite us and strengthen communities?
- How will we address issues of privacy, equity, resistance to change, ownership, and cost?
- How will local and state governmental units ensure that all citizens have equal access to information and participation?
Details, agenda, and registration.
The keynote speaker will be Lewis Feldstein, Co-Author of Better Together, which he wrote with Bowling Alone author, Robert Putnam. Putnam will be speaking at UVM on April 28, 2008.
Ghost of Midnight is an online journal about fostering community within neighborhoods, with a special focus on Front Porch Forum (FPF). My wife, Valerie, and I founded FPF in 2006... read more