U.S. News & World Report focuses on giving back in its Nov. 2010 issue, including an article examining Front Porch Forum! Thousands of Vermonters have been doing great things through FPF since 2006… kudos to all!
I can’t find the piece online yet, but here’s a PDF version:
UPDATE: Here’s the online version!
Joy Mayer is exploring some good questions around engagement and journalism from her fellowship at the Reynolds Journalism Institute at the Missouri School of Journalism. Her posting today looks at engagement from the point of view of nonprofit organizations, news media, and online social media… and I’ll add a look from Front Porch Forum’s perch.
First, a nonprofit-focused ladder of engagement…
Joy also writes…
When we talk about “engagement” in the news, often that includes the desire to motivate users to action of some variety:
• We want to take the casual readers and increase their loyalty and commitment.
• We want the loyal readers to start sharing our content with their friends.
• We want the sharers to take our polls and comment on our content.
• We want those easy actions to lead to more involved contributions of content.
Further…
There’s a concept widely held to be true in Internet culture called the 90-9-1 principle. It basically holds that if you have 100 people in an online community, 1 of them will contribute content, 9 of them will edit or modify that content, and 90 percent will be passive lurkers. Think Wikipedia.
Here’s yet another perspective… we see people use Front Porch Forum by the thousands in our Vermont pilot. Our version of the 90:9:1 ration looks more like 25:50:25 in our active areas, that is, we see astounding participation rates. And FPF members often follow this general progression of engagement…
This third step is what FPF means by engagement… people getting hands-on involved in their community… their geographic, real-time, real-space community. One survey of FPF members found two-thirds had attended a local event due to FPF and nine out of ten reported increased local civic engagement!
Jill Kiedaisch at the Orton Family Foundation offers good insights through her writing. So I was especially pleased to see her attention focused on Front Porch Forum this week. Here’s a tidbit (full post)…
But the coolest thing about FPF in my book is that it upends the assumed role of the Internet in our lives. It asserts that our online lives don’t have to be distinct from our offline lives—that they can merge in healthy, useful, positive, reciprocal ways. And even better than that, Front Porch Forum encourages us to reconnect with each other in person, tªte- -tªte, to have conversations and shake hands and share babysitters and roto-tillers and generally help each other out. It pulls us out of our digital isolation and pushes us back into our front yards and onto the street, out to the park or the playground or the farmer’s market or the local garage to see what’s going on, to remember who we are, and even who we want to be, as parents and friends and citizens. It helps us be neighbors.
James Fallows article about Google and the news industry is worth a read. He hears from several Googlers who think that it’s all about (1) distribution, (2) engagement and (3) monetization. All critical elements, of course, but what’s missing is the dumbing-down of news we’ve witnessed over the past few decades. What do these elements matter — reaching people, getting them to read, and turning a buck — when all you have to offer is USAToday-type snippet-size pieces about the same topics over and over?
Here’s how Google’s Krishna Bharat put it in Fallows’ piece…
… he said that what astonished him was the predictable and pack-like response of most of the world’s news outlets to most stories. Or, more positively, how much opportunity he saw for anyone who was willing to try a different approach.
The Google News front page is a kind of air-traffic-control center for the movement of stories across the world’s media, in real time. “Usually, you see essentially the same approach taken by a thousand publications at the same time,” he told me. “Once something has been observed, nearly everyone says approximately the same thing.” He didn’t mean that the publications were linking to one another or syndicating their stories. Rather, their conventions and instincts made them all emphasize the same things. This could be reassuring, in indicating some consensus on what the “important” stories were. But Bharat said it also indicated a faddishness of coverage—when Michael Jackson dies, other things cease to matter—and a redundancy that journalism could no longer afford. “It makes you wonder, is there a better way?” he asked. “Why is it that a thousand people come up with approximately the same reading of matters? Why couldn’t there be five readings? And meanwhile use that energy to observe something else, equally important, that is currently being neglected.” He said this was not a purely theoretical question. “I believe the news industry is finding that it will not be able to sustain producing highly similar articles.”
Moderating Front Porch Forum in our region while monitoring the local media in our corner of Vermont, I can share that “tonight’s top stories,” as decided by local professional editors, don’t always align with what neighbors are discussing on FPF. Indeed, a service like FPF is a great way to uncover the other hundred stories that don’t get picked up by traditional local media.
Ghost of Midnight is an online journal about fostering community within neighborhoods, with a special focus on Front Porch Forum (FPF). My wife, Valerie, and I founded FPF in 2006... read more