Category Archives: Updates and Admin

FPF BIRTHDAY AND Q AND A

Posted on Thursday, October 2, 2008 by 1 comment

Front Porch Forum is two years old!  Thanks to everyone helping this local invention grow… 11,000 local household subscribing and counting.  Recognition continues to roll in… PBS just included Front Porch Forum on its short-list of great examples of local community building online, and we’re a finalist for a national award from the Rural Telecom Congress.  http://frontporchforum.com/blog/recognition-and-awards

We get questions…

QUESTION – My friend Sally is not on Front Porch Forum yet, and she swears she’s never heard of it!  But I know I told her to sign up months ago.  What gives?

ANSWER – We hear this kind of thing every day.  While one in five Chittenden County households subscribe to FPF already, that leaves LOTS of people who are not on board yet.  And we depend wholly on our members to spread the word.  Most people need to hear about something like this 7-8 times before they actually register.  So please… reach out today to everyone on your local e-lists (any resident of the 19 towns within Chittenden County are welcome to join this free service)… send them a note encouraging them to join FPF at http://frontporchforum.com Thank you!

QUESTION – Does FPF really work?

ANSWER – Oh yes!  Quotes from FPF members…

  • “Because of Front Porch Forum we found our lost cat! Home safe and sound now!”  -Ila Abramson
  • “Front Porch Forum exponentially multiplied our community’s response to the fundraiser for a neighborhood child battling cancer.”  -Vince Brennan
  • “I was overwhelmed with 15 offers to loan a post hole digger… thanks to Front Porch Forum!”  -Doug Graver
  • “We sold our minivan today to a neighbor through Front Porch Forum. More people called from FPF than from the Burlington Free Press, Cars.com and Craigslist combined.”  -Wolfgang Hokenmaier
  • “More than 80 people turned out for the Neighborhood Planning Assembly… thank you Front Porch Forum.”  -Linda Deliduka
    Lots more… http://frontporchforum.com/testimonials

QUESTION – How can I reach people beyond my own FPF Neighborhood Forum?

ANSWER – Join the FPF Neighborhood Volunteer Forum.  More than 350 local FPF members/boosters participate in this online exchange of county-wide postings… and many volunteers forward what they find there on to their neighbors via FPF.  http://frontporchforum.com/tour/volunteers.php

QUESTION – Can FPF really make a difference?

ANSWER – Well, PEOPLE can and do make a difference when they have easy access to their nearby neighbors.  Some recent discussions on FPF…

  • Essex Junction shooting leads to a neighborhood watch forming and a block party getting organized to help nearby neighbors get to know each other.
  • About 40% of Westford households participate in discussion about town meeting vs. Australian ballot through FPF.
  • Richmond rallies to deal with bridge closure.  Local officials, businesses and citizens turn to each other through FPF.
  • Winooski residents debate City leadership issues.
  • A South Burlington neighborhood starts sharing “Local Secrets”… under-appreciated restaurants, “hidden gem” tailor, etc.
  • Burlington Old North End residents challenge police response to car break-ins.
  • Burlington South End neighborhood debates offensive/clever name of new pizza joint.
  • Burlington New North Enders use FPF to question development of little-known disc golf course being built in Leddy Park.
  • Burlington Hill residents work with police through FPF to catch vandals.
    More… http://frontporchforum.com/blog/?cat=9

QUESTION – How does FPF pay the bills?  And, can businesses reach customers through FPF?

ANSWER – Front Porch Forum sells ad space to local businesses to generate much of its income.  And we’re hearing back from these advertisers (75 and counting) that they are getting solid results.  We have a handful of ad slots still open for this fall for any businesses or nonprofits interested.  And to everyone else reading, please support the FPF sponsors by clicking on the links in their ads and checking out their offerings.  Learn more… http://frontporchforum.com/sponsorship/sponsors.php

QUESTION – I’m not receiving my FPF neighborhood forum anymore.  Help!  [okay, that’s not a question.. ]

ANSWER – Please check your FPF account and keep your email address current.  Also, check your spam filter… PLEASE train it to allow/whitelist incoming messages from frontporchforum.com  Details.. http://frontporchforum.com/faq/#20

Here’s to a colorful fall!

FPF nominated for award

Posted on Thursday, September 11, 2008 by No comments yet

I just learned that all the great activity surging through Front Porch Forum is being recognized by the Rural Telecom Congress as a finalist for its RTC Champion Awards!  The final selection will be decided at the Rural TeleCon 2008 conference at Smugglers’ Notch, VT on October 8, 2008.  It’s a great honor to be included with several wonderful projects on the short list of finalists.  Thank you RTC!

NOTE:  If you plan to attend the RTC, please sit in on my sessions and please vote for Front Porch Forum!  😉

Yahoo Mail’s overly enthusiastic bulk mail filter

Posted on Monday, July 28, 2008 by 8 comments

Update: We’ve had a few reports of this same problem happening for Gmail users.  So… if you’re not receiving your FPF email, regardless of your email host (Yahoo, Gmail, etc.), please follow the steps below.

Original posting: Yahoo Mail‘s spam filter technology has a tough assignment… no doubt. But recently it started blocking many Front Porch Forum e-newsletters from our subscribers’ inboxes. Not only did these good folks sign up to receive their neighborhood newsletter, but they write it too. You can imagine how upset some people are becoming. Not much help forthcoming from the Yahoo monolith, so we’re sharing the message below with all FPF-subscribing Yahoo Mail users.

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For Yahoo Mail using Front Porch Forum Subscribers: Front Porch Forum (FPF) has learned that Yahoo Mail’s spam filter mistakenly thinks that some FPF neighborhood e-newsletters are spam. So, it’s likely that your Yahoo Mail inbox is not receiving your FPF neighborhood forum. PLEASE TAKE STEP 1 below and consider taking the other steps (DETAILS below):

  1. Teach your Yahoo Mail spam filter to accept Front Porch Forum!
  2. Provide FPF with a non-Yahoo email address.
  3. Stick with Yahoo Mail, but use email client software instead of Yahoo Mail’s website.
  4. Read your FPF neighborhood news on our website, instead of via email.

We regret this inconvenience. TAKING STEP 1 will help you and hundreds of other folks who have been cut off from their neighborhood news. Thank you!

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DETAILS for the steps above:

1. TEACH YOUR YAHOO MAIL SPAM FILTER to accept incoming email from Front Porch Forum by taking step A (please consider steps B and C too):

A. DESIGNATE FPF MESSAGES AS “NOT SPAM”:
– Go to http://mail.yahoo.com and sign into your Mail account.
– Click on Spam folder to see contents (do NOT click “Empty” next to the spam folder!)
– For any Front Porch Forum messages listed in the Spam folder, click to create a check-mark in the small box at the left.
– Go to the “Not Spam” icon just above the message list, and click once. This will move any checked messages into your Inbox.
– Yahoo says this should train your Yahoo spam filter to accept FPF messages (however some Yahoo Mail users have reported that this feature is not dependable). Repeat as needed.

If there is nothing in your Yahoo spam folder, chances are that you’ve set it to be emptied automatically and immediately. To fix this, go to “Options” (top right), then to “Mail Options” and then “Spam” (left-hand menu) and change the spam settings to empty your spam folder weekly or monthly. Then repeat step 1A above in a few days.

B. ADD FPF’S “FROM” ADDRESSES TO YOUR YAHOO CONTACT LIST:
– On Yahoo Mail website, open any email with an FPF address (especially one that was sent to spam folder), or click message to view it in the preview pane.
– Click the “Add” icon next to the “From” email address.
– At “Add Contact” dialog box, confirm email address and click “Save.”
– Alternately, you can click on the “Contacts” folder and add FPF address(es) manually.
– Addresses to add include: members@frontporchforum.com, neighbors@frontporchforum.com, and [YourNeighborhoodForum’sName]@frontporchforum.com

C. CREATE FILTERS TO ROUTE ANY FPF MESSAGES DIRECTLY TO YOUR INBOX:
– On Yahoo Mail website, go to “Options” (top right), then to “Mail Options” and then “Filters” (left-hand menu).
– Click on “Create or edit filters.”
– Click “Add.”
– Filter Name: “FPF” (for example).
– Under: “If all of the following rules are true:” designate “From header” / “ends with” / and enter “@frontporchforum.com”
– In “Then… Move the message to:”, choose “Inbox.”

2. PROVIDE FPF WITH A NON-YAHOO EMAIL ADDRESS: You can either (A) replace your Yahoo address as your FPF Primary Address with one from a different provider (gmail, hotmail, your employer/school, your ISP, etc.), or (B) add a secondary email address to your FPF account. To change your FPF account, go to http://frontporchforum.com and click “Log In.” Once logged in successfully, click on “Account” and make changes there. Or contact us directly (http://frontporchforum.com/about) and we’ll be happy to help.

3. Continue using your Yahoo email address, but USE EMAIL CLIENT SOFTWARE, such as Mozilla Thunderbird (http://www.mozilla.com/en-US/thunderbird), that will download your emails onto your computer for reading. The Yahoo Mail spam filter will be avoided this way.

4. READ YOUR FPF NEIGHBORHOOD NEWS ON OUR WEBSITE, instead of via email: If email fails altogether, or you want to look at any missed issues, you can read your FPF neighborhood news on our website. Go to http://frontporchforum.com and click “Log In.” Once logged in successfully, click on “Archives” and browse or search.

What to do when a friend asks you to post her message on your FPF neighborhood forum…

Posted on Saturday, July 26, 2008 by No comments yet

We frequently are asked about what’s “allowed” to be posted on Front Porch Forum.  Here’s a sample inquiry from this morning in one of our neighborhood forums…

For Michael – or whoever does policy decisions – I’ve been approached by a colleague to use my access to the Shelburne portion of the Front Porch Forum to circulate a survey (questionnaire).  I’m not sure that celebrates the spirit of the forum and want to know what your take on that is.  I know you do some editing as to the nature of the requests that go out and the person who asked me to use my access to distribute a survey mentioned that they, for some reason couldn’t (or didn’t feel comfortable) approaching the whole network with the survey.  What’s our policy – I’m in no hurry to distribute surveys through the Forum, but respect the colleague and want to help her, IF this is not an abuse of the Forum. I can tell you more about content if this is something we might entertain further.

My response…

Thanks for your inquiry.  In short… yes, please feel free to post the survey on your own FPF neighborhood forum.

The intent of Front Porch Forum is to help neighbors connect and foster community within the neighborhood/town.  This happens when clearly identified nearby neighbors communicate online… and, when it’s working, eventually more and more offline.  So, like a good block party, we don’t care about the topics of conversation… we just want a good crowd of folks to get together online and chat… heavy stuff, light… politics, work-related… weather or speed bumps… missing cats or a found cell phone… selling your car or trying to get a summer job for your teenager… whatever folks want to post about is fair game (with a few reasonable excepts… no person attacks, and we discourage repetition).

We know FPF is successful when we get reports that the conversation is moving from the virtual to the actual front porch.

One other point… we also encourage folks to do as your colleague has done… reach out to personal networks to spread messages (lots of nonprofits do this with their events).  Again, it all goes toward nearby neighbors getting to know each other in micro-steps.  E.g., someone in one neighborhood posted an announcement for a disease fundraiser, and another neighbor (stranger) saw it this week and was delighted… her little girl has the same medical condition and now plans to connect with this person.

FPF Milestone… 10,000 subscribers!

Posted on Sunday, June 29, 2008 by No comments yet

Wow!  An amazing 10,000 local subscribers to Front Porch Forum now… out of about 50,000 households in our pilot area of Chittenden County, VT… with 100s more joining every month.  And most of those members came to us through word-of-mouth… neighbor telling neighbor.

Any resident of Chittenden County may register at http://frontporchforum.com, while others can go there to join our waiting list.  Cheers!

Local Businesses Loving Front Porch Forum Too

Posted on Wednesday, June 18, 2008 by No comments yet

More and more local businesses are putting Front Porch Forum to use.  This week, Epik (one of only 15 Google-certified web shops globally) advertised its OM Boot Camp.

Front Porch Forum helped us draw a crowd to our Online Marketing Boot Camp!
— Hannah Boucher, Epik

And very small businesses are weighing in too…

I am speechless. I love this thing so much!
— Will Keyworth, Keyworth Graphics

To see a list of dozens of recent FPF sponsors and to explore our advertising program, click here.

Google-hosted Boot Camp comes to Burlington, VT

Posted on Wednesday, June 11, 2008 by No comments yet

Cool local success, Epik, is hosting an Online Marketing (OM) Boot Camp in Burlington, VT, June 17-20. These are good folks who do great work, so I recommend it. Google and Champlain College are also co-hosting. They’re even offering some grants to cut the cost for select Vermont businesses. I’d be there if I wasn’t already booked… I’ll be co-leading a workshop about building online community at the American Press Institute based on our work with Front Porch Forum.

[Disclosure: Epik is a sponsor of Front Porch Forum.]

Front Porch Forum Survey Results

Posted on Monday, May 12, 2008 by 2 comments

A Champlain College student recently conducted a survey of Front Porch Forum subscribers who live in Burlington, VT (about 30% of the households subscribe). About 390 responded (9%). Here are some of the results…

  • 80% have recommended FPF to neighbors
  • 91% would be disappointed if FPF’s service stopped
  • 90% think FPF improves their neighborhood
  • 60% feel that FPF makes local government more responsive to neighborhood needs
  • 52% feel that FPF makes the neighborhood safer
  • 78% feel that FPF makes their neighborhood more neighborly
  • 77% think FPF is a good place to voice their opinion
  • 64% have gotten involved in meetings and events due to FPF
  • 45% have spoken up on public policy debates due to FPF
  • 93% feel more civically engaged since joining FPF

As amazing as those results appear to be, the real fun is in the hundreds of comments left by the respondents. Samples…

“In the 24 years I’ve lived in this neighborhood, this is the only time I’ve ever been in such good touch with everyone.”

“I’ve come to use it as my primary source for knowing what cool stuff is going on in town, hearing news about school and city council, and check it as soon as I see it in my e-mail.”

“I’ve been able to connect with neighbors about babysitting jobs, school fundraisers, and sharing resources- I am moving in a few months and am disappointed that this service is not available in other states!”

“The information on the forum has been very helpful in understanding some of the local issues that were hard to figure out from the newspaper.”

“I think it creates more of a feeling of community and allows for opportunities to meet neighbors that we might not otherwise have had.”

“It gives a means of communication to those who don’t normally communicate. I’ve learned of neighbors I have simply by seeing the names of those who have signed up.”

“FPF lets me know what might be out there for help, neighbor to neighbor.”

“I think it allows us to communicate with the whole neighborhood – not just those we frequently encounter.”

“i think that the forum contributes to a better sense of community by linking us to each other. in the olden days, people would actually be SITTING on their front porches, but today’s pace of life makes that nearly impossible. this gives us a way to replicate the feeling, even if it is through cyberspace. in some cases, though, postings have led to actual face-to-face meetings, actions, gatherings, and personal contacts with people i have met through the forum.”

“The Forum is a great way to get to know your neighbors and community thereby making a safer, happier, friendlier and more responsible community.”

“I feel more connected and friendlier to my neighbors. There’s an environmental and financial benefit to sharing things.”

“I think it helps everyone to see everyone else as human beings.”

“It makes us feel like a friendly small town within a bigger town (Burlington).”

“It’s a great way to begin a connection with neighbors a few block away – neighbors with who you might not normally have a reason to interact.”

“I think the Forum improves the quality of life here in Burlington, because it’s connecting us more than we ever were before.”

“I have been impressed by the local politicians who have followed up on issues raised in the forum – typically issues like dog poop that nobody would bother actually calling a politician about – but once it’s brought up on the forum, stuff gets done.”

“It helps for neighbors to get to know each other. It’s how I met some of my neighbors and got their business for my petsitting.”

“Our neighborhood hasn’t come together per se, but I think it adds to the overall connectedness of the town, and it’s nice to meet someone you recognize from the forum walking down the street.”

“Gives opportunities for collaboration; gives a venue to ask for assistance.”

“It’s relevant to our own neighborhood so people read it or at least skim it daily. It’s very effective.”

“There were tips on the Forum for the past two winters about ice and snow accumulation that were dangerous safety hazards; public safety info from Fire Chief was helpful and a concern that was able to be fixed in our house (and we didn’t know there was a problem that needed attention).”

“I come from a small town, lived in an even smaller country village for 25 years and now live in Burlington. Helping a larger place like a city seem smaller and more accessible in neighborly ways is a big part of what the Forum does.”

“The most overwhelming thing was when my upstairs neighbors took in a refugee family for a few weeks. These people had arrived with only the clothes on their backs. I asked people if they could donate warm clothes and some toys for the family (4 children, 2 parents). The generosity of the neighborhood was overwhelming and people donated many very good quality things.”

“I asked about whether there were neighbors out there that wanted to get together informally to play music and found a couple of folks in a way that I wouldn’t have otherwise.”

“i organized a clean-up of a neighborhood park last spring and got a great response. Will do it again this year.”

“Seemingly everyone casually talking in the locker room one day at the YMCA had read the dialog about the Moran plant development and everyone from lawyers, advocates, and run of the mill guys were able to have a qualified discussion and ask good questions.”

“It provides me with a sense of community in my neighborhood. I feel like I actually live in a neighborhood!”

“I had been reading it for a long time, then one day, I decided that I wanted to remove the popcorn type of ceiling we have in our homes and asked for any help. I was AMAZED at how many people took the time to help out a neighbor they have never even met! It made me feel closer than I have in the 20 years we have lived here! It is Wonderful..and hope that others will also ask for help and even post their services, it would be nice to hire someone in the neighborhood to do work that is needed to be done around the home!”

“Even for those of us who don’t become activists, having access to neighborhood news helps us feel that we at least are aware of what is going on at a local level and gives us the option to be participants when we can.”

“Yes, it’s moved into it’s second phase, beyond the ‘bake sale’ announcement stuff to actual discussions on city policies, etc. Far better than the idiot forum comments in the Free Press, the FPF is definitely better.”

“I love the Forum! It definitely helps to make neighborhood connections. We found a one month rental for our in-laws in May (to celebrate a new baby), and it would have been very difficult to find something just up the street without the FPF. I love hearing about events or political matters through the forum, and it also helps to hear reports of crime or debates about appropriate behavior.”

“More than an expansion it’s often my only engagement. Or, if I become engaged outside of the Forum it’s because of an event I read on the Forum. I don’t read the paper or Seven Days. My only exposure to neighborhood and city events is my FPF. I read every issue.”

“I learn of politics and volunteer activities via the forum, and it helped me host a successful yard sale to send my parents on a much-delayed honeymoon for their 25th anniversary.”

“It’s a significant way I keep track of the things that interest me. There’s so much going on, sometimes I feel like even if I want to be at an event or to be engaged, there isn’t enough time or enough of me to go around. With front porch forum, I can thoughtfully select what I want to involve myself in… it’s a great tool.”

“I like the neighborhood news. I actually ended up meeting 2 or 3 people that I would never have met. I think that this is a great thing.”

Sharing Lessons of Front Porch Forum

Posted on Thursday, May 8, 2008 by No comments yet

We’ve been invited to speak at many events lately.  Here are some that we were honored to accept (2008)…

Front Porch Forum Earns Grant

Posted on Monday, May 5, 2008 by No comments yet

The Case Foundation announced the final tallies for its Make It Your Own Awards today. We’re delighted that Front Porch Forum finished sixth out of almost 5,000 entrants, earning a grant of $10,000. A remarkable 25% of the 15,000 voters cast a ballot for Front Porch Forum. We’re especially proud of our showing given our small population base (projects in major metro-areas claimed the top five spots).

In describing their program, the Case Foundation writes today

Contrary to research that showed a decline in civic health and increasing social isolation, we saw that people want to connect with their neighbors, identify shared concerns, make their own decisions, and shape their own course of action.

Thanks to the 3,870 people who voted for us and to the Case Foundation for its support of Front Porch Forum!