Good question. In some venues (you know who you are!), an overwhelming amount of evidence points to “no.” In other settings a culture of respect and mutual support pervades. Books and blogs (one of my favorites) are written about online community management.
Front Porch Forum currently hosts a network of 140 online neighborhood forums that blankets 25 northwest Vermont towns… and each of our 140 forums is unique… and they all change over time. However, the tone is rarely negative and, as a whole is civil and constructive. This is due to many design decisions refined over time. But also it’s because of our members.
Here’s what Westford member Penny posted tonight to her nearby neighbors who’ve been having a rich and sometimes heated discussion before and after Town Meeting Day…
I would like to commend Eric on taking the time to write his letter. He addressed the issues of late in a respectful manner. I would like to see more of this in this forum, regardless of your position on any of the topics or issues. It certainly does feel more hostile lately with some of the posts. Kinda takes the shine off the great venue we have here. Please present your opinions, because this is the place to do so if you want to have an impact. But please do so in a manner that preserves the integrity of this forum. As always, thanks to Front Porch Forum for this great opportunity to be part of something great.
It’s wonderful when the members set a positive tone with their contribution (e.g., Eric)… and it’s outstanding when they step up, as Penny does here, to both applaud positive contributions and encourage a respectful tone from others.
Another FPF success story. This one from the Jane Koplewitz Collection…
This is a follow-up to a notice I posted about 2 weeks ago. Much thanks to neighbors Anna and Alison who generously donated their time to help us pack our gallery, in preparation for our big move. We couldn’t have done it without you both!
This is Front Porch Forum at it’s best… neighbor helping neighbor. I heartily encourage others to post these kinds of messages… “caring and sharing”. These are the experiences that help forge strong community bonds!
Also, we invite everyone to our visit our beautiful new gallery when we re-open this Friday, April 2. We will be open at noon, and remain open for first Friday Artwallk until 8pm. Our new address is 270 Pine Street, we are located in the back of the Conant Metal and Light Building with the entry door directly off the parking lot, and plenty of free parking. We’d love everyone to help us celebrate… see you there!
FPF member Eliza J. Anderson just blogged on Goodkin about an FPF episode…
This past October I rescheduled Halloween. Yep, moms really can be that powerful. I salvaged Anakin’s High Holy Day despite the H1N1, but I also suggested I have the power to move mountains (which makes me nervous)…
Don’t get me wrong, I’m proud as hell of this. Maybe because I never pretended to do it with magic; it was a simple Internet solution. Front Porch Forum—our town’s listserv—is highly deployable for such moments of true crisis. Anakin spiked his fever at noon on October 31st, transforming from a commanding Darth Vader into a deflated lump of couch coal. Horrified, I reasoned that since a third of his school was out sick, others would likely bite at a little Halloween redo. And they did.
A week later, the fever passed, we had a list of seven participating households, a lovely dry evening for dress up (it poured on the real Halloween), a mutually agreed on 1 ½ hrs to go door to door, and the pleasure of other children greeting us (whose parents signed up to get rid of their sugary surplus).
Gotta love ingenuity and happy endings!
P.S. “Listserv?” Egads, no! Read my rant.
When people have kids in school, it’s hard not to be flooded with news about school events, fund-raisers, plays, sports, schedules, troubles, committees, etc. But the majority of citizens are NOT parents of school-age children… and they should have a chance to tune it too.
We get postings like the one below frequently. This one is from Linda in Westford…
Thank you for posting information about the Red Barn fundraiser on Front Porch Forum! My children are young adults so I am not usually aware of the current Westford Hope fundraisers. Like many other parents of Westford school graduates I would be happy to support the fundraising activities of our community school, especially one which includes Vermont products.
“May I post a political item on my Front Porch Forum?”
We get that question all the time here at FPF… especially leading up to Town Meeting Day and November elections.
The answer, of course, is “YES!” Some of our members are disappointed to hear that. They express a desire to keep FPF conversation “polite,” which therefore excludes mention of politics and religion… or anything that might bring feelings of discomfort.
I appreciate that point of view. That’s the kind of thinking I grew up with. But FPF operates under a different principle… the idea that more conversation and information sharing among neighbors will lead to more people getting involved in local issues, and result in better decisions being made much of the time.
This process can be messy. People need to behave and have thick skins. Local powerbrokers may need to loosen the reins a bit and develop strategies for engaging hundreds or thousands of constituents (that’s one place FPF can be of service).
In South Burlington, VT, for example, one City Councilor is speaking up about the U.S. Air Force’s plan to replace local F-16 fighter jets with new F-35s. Her postings have reached directly into 2,000 South Burlington homes (out of 7,000 total) and have circulated widely beyond. She’s forwarded many links to websites to facilitate voters in doing their research.
After dozens of postings from neighbors across several weeks (with various opinions and sharing more research), the Burlington Free Press picked up the story today, with staff writer Joel Banner Baird delving into the concerns and gathering quotes from various residents and local officials.
While I’ve heard that some civic leaders in South Burlington are upset at the Councilor for bringing the public into this issue through Front Porch Forum, most citizens I’ve heard from are grateful. E.g., as quoted from the Free Press… Gene Palumbo, “We need more information. We’re all curious.”
In another case, a selectboard member in Essex Town posted a campaign announcement plugging her re-election across the 18 FPF neighborhood forums in her area. Other folks rightfully questioned this use of FPF, concerned about fair access to voters through FPF… fair between incumbents who enjoy wide access vs. challengers without access. Well, FPF has a solution in place!
As laid out in FPF’s election-use guidelines, anyone on the ballot may post a single campaign announcement across ALL relevant FPF neighborhood forums. So, everyone gets ONE shot to reach all FPF members.
Burlington grappled with many ballot items (e.g., instant run-off voting, IRV) on FPF this year, as well as debating choice of candidates. Westford got into school budget issues. Huntington explored conflict of interest. Starksboro heard from candidates for two races… the first contested seats in years. A Milton challenger used FPF and other means to unseat an incumbent.
Several local political observers report that Front Porch Forum is a surprisingly powerful new tool for both elections and ongoing governance. Now that FPF’s service region blankets one-quarter of the state’s population (Chittenden and Grand Isle Counties, plus Starksboro), we’re hearing from campaigns for statewide office as they ramp up for November 2010. So weigh in and stay tuned!
From Joanne today in South Burlington, in response to recent media coverage of Front Porch Forum…
I live in one of the neighborhoods served by Front Porch Forum (FPF), the electronic neighborhood networking tool described by Bill McKibben in the most recent issue of Yankee Magazine.
The article described how useful FPF is for finding lost cats, and borrowing cake pans and canoes. In my neighborhood it allowed us to rally round a young mother who was dying of a chronic, progressive disease. Because of the demands of her illness, she and her husband had not gotten to know many people. However, with FPF, we were able to arrange for someone to prepare and deliver dinner for this family every night for two months before she died, and for several weeks after the funeral. Through FPF, the family also received a steady flow of cards and notes, and practical help with dog walking, errands, and driving the kids to after-school activities.
What struck me most during this period was the number of neighbors who expressed appreciation that FPF allowed them to find out about and participate in helping this family at a time of profound need. As the Yankee article said: most people want to be neighborly, but we no longer have the local institutions and the time to do it the way we used to. FPF is a modern community-building tool that has admirably filled the need in the fortunate neighborhoods that have access to it.
Amazing! It’s not every day that an author of Bill McKibben‘s statue writes a feature story about Front Porch Forum… let alone with a subtitle of “How New England can save the world!” But there it is… in the March/April 2010 issue of Yankee Magazine. Here’s a snippet…
Susan Comerford, a longtime community organizer and now associate dean for academic affairs and
Credit: William Duke
research at the University of Vermont’s College of Education and Social Services, calls it “the best community organizing tool that’s come along in the last 30 or 40 years.” To understand its importance, says Comerford (who started posting on the forum the day she needed a recommendation for a carpenter), you have to think about what’s happened in the American economy in recent decades.
“It’s not that people care less about community,” she notes. “It’s that the economy has shifted how much people have to work to keep up their standard of living. You don’t have one of the two partners home during the day making all those social connections, providing some sense of safety to the neighborhood. People have less disposable time than they used to.”
In a world like that, a system that lets you sit down for 10 minutes at the end of the day and learn what’s happened to your neighbors should, in Comerford’s view, earn Wood-Lewis one of those MacArthur “genius” grants.
UPDATE: The media coverage of Bill’s look at FPF is growing. Check it out here, starting March 1, 2010.
I get questions frequently about the name of this blog. Well, it’s about Front Porch Forum and related items.
So, if you’re curious about the name… here’s the brief tale.
How many people have we heard from who want to blast their political message across a wide swath of Front Porch Forum? Too many to count.
It makes sense. FPF has a huge local audience and Town Meeting Day is March 2… less than a week away. Candidates, political parties, advocacy groups… they all are working to get the word out about their issue, their campaign.
But at its core, FPF isn’t about blasting out a single message to thousand of local homes. It’s about neighborhood-level conversation. Any local resident may join the single FPF neighborhood forum where he/she lives and post to his/her heart’s content. (FPF is available in 25 Vermont towns.)
Most people are glad to read items from their clearly identified nearby neighbors… then continue the conversations on the sidewalk or at the local store or school. FPF members seem less excited about reading one-way bulk postings from non-nearby neighbors.
That said, FPF does offer a range of options around elections, spelled out in our FAQ. If you want to weigh in before Town Meeting, check out the guidelines and start posting!
Case in point… a Burlington resident who opposes a ballot measure to repeal Instant Runoff Voting. She asked FPF to broadcast her posting across many of Burlington’s nearly 40 online neighborhood forums. We declined and encouraged her to post it on her “home” neighborhood forum and ask friends in other neighborhoods to forward her message.
She took our advice and now we see her message popping up all over the city, and in each case it has a lead-in sentence from the friend stating their agreement with her position. So now thousands of potential voters are getting the message, each with an extra pitch from a nearby neighbor… very effective. “Best advocacy tool in town,” is how she put it.
And the original advocate had to convince dozens of friends across town to help her get her message out. This is democracy! Just the opposite of big money buying elections through mass media.
Indeed, I answered a knock on my door this morning and found a neighbor returning a borrowed pan. We took the opportunity to discuss the merits of the IRV-repeal ballot measure for five minutes, each getting a little more food for thought before our respective moments in the voting booth next Tuesday. A great use of Front Porch Forum!
Thanks to VT State Rep. Suzi Wizowaty and 23 co-sponsors for honoring Front Porch Forum users with HCR235!
House Concurrent Resolution 235
Congratulating Front Porch Forum on Its 10th Anniversary
Offered by: Representatives Wizowaty of Burlington, Aswad of Burlington, Bissonnette of Winooski, Donovan of Burlington, Frank of Underhill, Head of South Burlington, Heath of Westford, Jerman of Essex, Johnson of South Hero, Krebs of South Hero, Larson of Burlington, Lippert of Hinesburg, Lorber of Burlington, Minter of Waterbury, O’Brien of Richmond, Pugh of South Burlington, Ram of Burlington, Spengler of Colchester, Stevens of Waterbury, Till of Jericho, Waite-Simpson of Essex, Weston of Burlington, Wright of Burlington and Zuckerman of Burlington
Whereas, Front Porch Forum (FFP) has helped thousands of Vermont neighbors connect and build real community through its free, online service, and
Whereas, FPF now hosts 140 online neighborhood forums that blanket all of Chittenden and Grand Isle Counties, plus Starksboro, and
Whereas, more than 17,000 Vermont households subscribe to FPF, including in excess of 40 percent of dozens of neighborhoods and towns, and
Whereas, hundreds of local businesses and public officials use FPF to connect with Vermont customers and constituents, and
Whereas, thousands of Vermonters use FPF to find lost pets, report break-ins, organize neighborhood clean-ups and block parties, give away and sell household items, announce public events, debate local issues, and more, and
Whereas, FPF has been recognized nationally for helping Vermonters lead more civically engaged lives, and
Whereas, FPF looks forward to expanding its service to all Vermont towns, and
Whereas, today, March 30, 2010, marks Front Porch Forum’s 10th anniversary, now therefore be it
Resolved by the Senate and House of Representatives: That the General Assembly congratulates Front Porch Forum, Inc. on its 10th anniversary and its success in reinvigorating Vermont neighborhoods while building new online communities, and be it further
Resolved: That the Secretary of State be directed to send a copy of this resolution to Michael Wood-Lewis at Front Porch Forum, Inc. in Burlington.
Ghost of Midnight is an online journal about fostering community within neighborhoods, with a special focus on Front Porch Forum (FPF). My wife, Valerie, and I founded FPF in 2006... read more