Category Archives: Community Building

VPR covering Front Porch Forum

Posted on Tuesday, December 19, 2006 by 1 comment

A story about Front Porch Forum will air tomorrow (Dec. 20, 2006) on Vermont Public Radio’s Morning Edition at 7:49 AM. That’s 107.9 FM around Burlington. We’ll have the audio version on our Media page after the fact. Thanks to Mitch Wertlieb and Ben Embry of VPR.

How many neighbors do you know?

Posted on Monday, December 18, 2006 by No comments yet

I’ve talked with hundreds of people in casual conversation about Front Porch Forum over the past many months. One of the most common comments goes a little something like this…

“I’m chagrined to admit it, but out of our entire neighborhood I only know the couple next door… and I’ve lived here for TEN years!”

It’s fascinating to watch the 130 neighborhood forums that we’re hosting across metro-Burlington… urban vs. suburban vs. rural; renter vs. owner-occupied; low vs. middle vs. high income, etc. We’re seeing successful adoption of the service across many of these different types of communities. It seems fairly universal that people want to connect with the people who live around them and attach to the neighborhood grapevine.

Kevin Harris posted the following in his blog today from the UK:

A friend was telling me today about a conversation with a neighbour, who she reckoned has lived in her street for well over ten years. The question she was asked was something like ‘have you seen so-and-so over the road? I haven’t seen her for a while.’ The lady in question had died some three years previously, unbeknown to the questioner.

For my friend, who grew up in a rural area, a bit of adjustment was necessary, because this couldn’t have happened in her village. But she lives now in a northern English city. I’m not surprised and probably most people who think about neighbourliness in contemporary society wouldn’t be surprised, which suggests that this sort of disconnection between neighbours is far from exceptional.

I don’t know how the United States and England compare along these lines, but it seems to me that this kind of thing happens in all sorts of settings in this country these days, at least here in Vermont, where many rural residents are urban/suburban transplants, not multi-generational farmers.

Neighborhood Photos – 70 Years Apart

Posted on Monday, December 18, 2006 by No comments yet

Side-by-side neighborhood photographs taken this year and in the 1930s provide great insight… each pair worth 2,000 words, I guess. Check out Depression Era Streetscapes, a project of University of Vermont Professor Thomas Visser. The site covers much of Burlington, Vermont, USA.

Micro-Businesses are the Neighbors

Posted on Tuesday, December 12, 2006 by No comments yet

Nearly a quarter of private-sector, non-farm jobs in Vermont are in micro-enterprises, according to the Association for Enterprise Opportunity and reported by Leslie Wright in the Burlington Free Press today. The number of such businesses grew about 8% from 2001 to 2003.

A micro-enterprise employs fewer than five people and requires $35,000 or less in start-up capital.

I’ve had the pleasure of chatting with several small-scale local entrepreneurs whose business fits that definition. Many are excited about working with Front Porch Forum to connect with people in the neighborhoods that they serve. They often complain about being priced out of conventional means, such as the Yellow Pages. Plus, many of these folks are doing business with their neighbors, so they’re interested in supporting FPF as a community-building resource.

Americans Crave Comfort of Community

Posted on Sunday, December 10, 2006 by No comments yet

Some places have a great sense of community, but most neighborhoods in America, me thinks, do not. A new book, Applebee’s America, seems to agree:

“Life is changing too damn fast,” Cindy Moran told us one day at an Applebee’s restaurant in Howell, Michigan. A single mother of two, Moran was one of the dozens of people we interviewed for this book to gauge the mood of the country. “It’s not easy being the kind of mother I want to be,” she said, carving a high-calorie path through a bowl of spinach dip while her daughter begged for more, “not with life stuck on fast-forward.”

Buffeted by change, people like Moran crave the comfort of community. They want to know their neighbors and meet people like themselves no matter where they live. They want to help improve their neighborhoods and their country. They want to belong.

Our Front Porch Forum experience concurs. The babysitter find, car sale, plumber referral, etc. through our neighborhood forums are almost bonus to the main event… connecting with neighbors. The Dallas Morning News recently ran a piece by the book’s authors:

In the next quarter-century, the nation is expected to increase its housing, office and business stock by 50 percent, and the great majority of that new building will take place in exurbs. But the rapid sprawl comes with complications that few people notice until they’re ensconced – including hellish commutes, overcrowded schools, disappearing open space, inadequate public works and social disconnectedness.

“My next-door neighbor is not friendly, and the rest of them I don’t even know,” Ms. Kromer [a housewife from Livingston County, Mich.] says. “They drive past my house, open their garages from inside their car, and disappear until their car comes popping back out in the morning.”

We’ve heard versions of this last quote so many times that we’ve lost count. Time to do something about it!

Vibrant Online Community takes Hands-on

Posted on Sunday, December 10, 2006 by No comments yet

From an interview in .net magazine with Flickr co-founder Caterina Fake:

Community building is also what got Yahoo! so interested in Ludicorp’s creation and although Yahoo! has got some of the best technical resources behind it, Caterina believes that skills and money don’t guarantee users. “The interesting thing about acquisitions of this kind is that you can’t just suddenly build a community. You can’t just go out and replicate all of the features and functionality of something you’ve seen, it doesn’t really work that way.”

According to Caterina: “The most difficult part is not the technology but actually getting the people to behave well.” When first starting the community the Flickr team were spending nearly 24 hours online greeting each individual user, introducing them to each other and cultivating the community. “After a certain point you can let go and the community will start to maintain itself, explains Caterina. “People will greet each other and introduce their own practices into the social software. It’s always underestimated, but early on you need someone in there everyday who is kind of like the host of the party, who introduces everybody and takes their coat.”

Thanks to Jason Kottke for the reference, as well as an additional example.

With the development of Front Porch Forum, I too have been spending time online with our early members helping to shape that sense of community… online community that is. So that the positive, constructive, civil tone we’ve achieved will carry over from the online community into the actual neighborhood. Some have suggested that this aspect isn’t scalable… I’m confident it will be. Already we have about 6% of our members self-selected as neighborhood forum volunteers to help make this happen. People are able and willing to step up when it’s their neighborhood.

Forum moves House!?!?

Posted on Saturday, December 9, 2006 by No comments yet

Josh and Zoe live around the corner from us with their two tots. I saw their original posting in our neighborhood forum asking for help moving from their rental across the street to their new home. We had planned to stop by to help schlep a few boxes, but one thing led to another and we didn’t make it. I wonder how many other people wanted to pitch in like us, but didn’t for some reason. And, as my better half, Valerie, said, what a great sense of community that allows people to feel okay about asking for this kind of help. Amen.

From: Five Sisters Neighborhood Forum, Issue No. 1,282
Front Porch Forum

Moving Miracle
By Josh Brown, December 05, 2006

Just over a week ago, we moved [across Catherine Street]. And what was it like? It was like a swarm of giant leaf-cutter ants suddenly descended on our apartment and carried everything away; It was like Hogwarts had put their best people on the job; it was like the gods of suction applied a vacuum to our stacked boxes and furniture and they shot out, miraculously, into all the right places at the other end; it like was one of those stop-action films where an entire day’s weather passes in a moment. It was downright fun.

OK, we exaggerate.

But we do say thank you, thank you, thank you, to the wonderful crowd of friends and neighbors who came out to help last Sunday. It was humbling and heartwarming to have 36 people show up, on the weekend after Thanksgiving, in response to our request for help here on the Five Sister forum and move all our things down the street in an hour and a half. When Jess Lily arrived a bit before noon, I thought, “great, at least there’ll be some else to help with the heavy stuff.” Then a few more people showed up and so it seemed good to station myself at the top of the stairs to try to tell them what things to pick up.

But I soon realized that, like a good wedding, it was only a little bit about us – and it was more about community and collective wisdom. Instead of needing directions, people seemed to know better than we did where things should go. Within a few moments, the best I could do was to stand back and try not to get in the way or gape, as a stream of people came up and down the stairs, buzzed across the street with a load and returned, smiling.

Of course, there were a few spots that we just hadn’t gotten to cleaning and organizing before the moving day, like the messy back porch and jumbled garage. A little embarrassed, Zoe and I tried to say, “Oh, don’t worry about that mess, we’ll get it later.”

Ha. The group knew better – and within a few minutes someone had packed up all the milk bottles and crud on the back porch and Dave N. had backed his pick-up into the garage, where a crowd loaded it up and delivered it within 10 minutes.

When a socket wrench was needed, it appeared; when the picnic table seemed like it would be a pain to get down the stairs, a team lowered it off the second-story porch by rope; our bed was not just moved, it was fixed; Rosalie’s finicky crib was dismantled then expertly reassembled; all the picture hangers in the old place were taken out and put in a bag; carpets vacuumed; the buckets of potting soil were subdued; a crew set up the beds in just the right spots at the new house so we’d have a place to sleep. And these are just a few examples of the rain of goodwill that fell on us that day.

Thanks, all.

Most people, I posit, are looking for this kind of thing. We’re seeing more and more stories like Josh and Zoe’s flow through Front Porch Forum… although it seems the majority just happen and don’t get discussed… so it’s hard to quantify the good will.

P.S. Glad to see that the Burlington Free Press also covered this good news in its holiday blog.

Small (Broadband) is Beautiful

Posted on Monday, December 4, 2006 by 1 comment

Burlington Telecom is a young internet provider that is bringing fiber optic broadband all the way to the home. This is the latest and greatest technology and it’s cheap! BT also offers telephone and “cable” TV (no copper). And the kicker… this innovative high tech outfit is owned by… the citizens of Burlington. It’s a municipal utility. All “profits” stay local… no distant corporate CEOs to feed or bail out of prison.

In our market, we have a small number of broadband options. The primary cable option has been Adelphia, which was swallowed by Comcast. That change is just hitting the ground here and I’ve been hearing from customers about the switch. Some haven’t had a problem, others have.

Here’s word from one unlucky chap who lives in Redrock:

“The switchover from Adelphia to Comcast has been a nightmare setting up forwarding loops and non-delivery notices. I am in the process of deleting most of some 21,306 messages… to get the half dozen legitimate ones.”

Ouch! He went on to sound an increasingly common refrain:

“Burlington Telecom doesn’t serve us yet… We can’t wait until they get here.”

Full disclosure: I volunteer on BT’s citizen advisory council and was a beta tester when their residential service started last fall.

Neighborhood Watch’s best Friend

Posted on Saturday, December 2, 2006 by No comments yet

Longtime Front Porch Forum member Bob Wolf remarks that the forum in his area “acts as a neighborhood watch.” In the past week, I’ve seen messages across greater Burlington about two house buglaries, a car break-in, a missing bike, and a handful of graffiti and noise complaints. Previously, neighbors posted about a registered sexual predator who appeared to be violating the terms of his release, a child abduction (thankfully broken up before the perp. got away with the nine-year-old girl victim), and an armed home invasion.

The primary benefit appears to be neighbor helping neighbor, and everyone keeping an eye out for each other. However, Front Porch Forum also encourages and welcomes the participation of local law enforcement. The Burlington Police have been on board our flagship neighborhood forum for years. Lately South Burlington and Williston police have joined our forums in their communities.

In fact, it was a quote from Lt. Kathleen Stubbing that contributed to our decison to take our initial single neighborhood forum and launch Front Porch Forum to share the success with other areas:

“I think the forum is terrific. It is also very helpful when it comes to crime prevention. I wish all the neighborhoods in Burlington had this communication venue.” [Now they do!]

So, when a neighbor wakes up to a broken car window, she may think to tell her neighbors through her Front Porch Forum. Nearby residents are duly alerted and may be able to provide an eye-witness account. And, the police may decide to contact the victim directly and/or send a note to the neighborhood via the forum.

Other episodes are more direct. In the first week of a new neighborhood forum, a member posted a question: “Does anyone know who it is that drives through the neighborhood squealing his tires and locking up his brakes every weeknight at exactly 11:35?” The police called and asked if he minded if they camped out in front of his house at 11:30 that very night. Well… by 11:40 PM, problem solved.

Need a Crowd at your Event?

Posted on Wednesday, November 29, 2006 by No comments yet

Anyone who organizes public gatherings knows how hard it can be to attract a good showing of local folks (unless major controversy erupts). Some thinkers reason that people just don’t care these days or they’re too busy.

I’m beginning to wonder if it’s more a case of the message being drowned out by the din of competing media… too much information swarming around us. Posting an announcement on the city’s website and in the local newspaper does not mean people will notice and act.

So it’s compelling that reports are piling up of people using Front Porch Forum to gather crowds for events. No single example impresses, but taken together…

1. Newly (re)elected State Representatives for South Burlington held a meeting this week to solicit input from their consituents. One incumbent reported “the majority of folks who got there did so through Front Porch Forum notification as contrasted to the notice in the [local daily newspaper].”

2. Burlington’s several Neighborhood Planning Assemblies meet monthly and provide an important community link to city government and are involved in many valuable projects. Recently, a city staffer who has attended countless such meetings reported the largest turnout ever. While the agenda contained a couple of hot issues, the sense was that a fraction of the crowd would have shown up if not for the new set of neighborhood forums covering that part of town.

3. My neighborhood is blessed with a great park. A concerned neighbor reported tonight that the Parks and Rec department may significantly change a portion of the park, and he posted the date and time for the public input meeting (first I’ve heard of it). I’m guessing this will be the next example of a big turnout generated through a Front Porch Forum posting.

Lots of other examples of neighbors pulling neighbors into local government goings on. In a way, this is using the internet to increase citizen participation in public policy and to hold officials accountable. That’s similar to the Sunlight Foundation‘s mission. I met with it’s National Director, Zephyr Teachout, today (still digesting the spread of ideas she laid out!). The Sunlight folks focus on citizens using the internet to press for transparency and accountability in the U.S. Congress. Amen!

Ultimately though, Front Porch Forum is about helping neighbors connect and foster community. Other benefits, like engaging your city councilor about property taxes, are an important bonus.