Ghost of Midnight

… about neighbors, community and Front Porch Forum

Online community management skills are essential

Posted on Friday, December 19, 2008 by No comments yet

Matt Thompson posted on his blog today…

I’ve been parroting Kevin Kelly’s “1,000 true fans” model so much recently that I forget how many people still haven’t heard it…

BTW: This principle dovetails nicely with Caterina Fake’s philosophy that you build a real community by greeting each early user at the door. Among the most essential skills that I believe must be taught to tomorrow’s journalists is community management — a skill entirely lost in today’s discussions about newsroom training. Technical training will be obsolete in a year. But the best community managers on the Web today employ principles refined over a long history of community leadership.

The value of community management to Front Porch Forum‘s early success becomes more apparent every day.

Posted in: Community Building, Community Management, Front Porch Forum, Local Online, Online Civility, Social Media

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