Tag Archives: Front Porch Forum

Union Square Ventures invests in MeetUp

Posted on Wednesday, July 23, 2008 by Comments are off for this post

Union Square Ventures announced today that they’re investing in MeetUp.  I’m glad to hear it.  MeetUp has been chugging along, innovating and growing since its start in 2002.  I wonder how many dot.coms took USV money since then that are now out of commission.

Brad Burnham has an interesting post for USV and says, in part…

We agree with Tim, John, Umair, and everyone else who argues that the real impact of the web will ultimately be in its ability to organize people online to make a difference offline.

But none of these folks make the related point that for the web to have a greater impact going forward it will not only have to touch the real world, it will have to reach real people.

At USV we have been thinking about this challenge for the past several months. Our most recent portfolio company, Meetup, has been thinking about this challenge since it was founded in 2002. Organizing people online to make a difference offline has been the central mission of Meetup since the beginning. The team there has always understood that there was a difference between collective intelligence and collective action.

I take it as a good sign for our work with Front Porch Forum that a leader like USV is talking and investing in this way.

Neighbors use Front Porch Forum to ignite drug dealing discussion

Posted on Wednesday, July 16, 2008 by Comments are off for this post

We love to see neighbors “hitting singles” daily on Front Porch Forum… finding babysitters, selling bikes, connecting about car break-ins and so much more. And the weekly “doubles and triples” smacked out of the infield are a joy too… e.g., several folks using FPF to organize a couple weeks of meals in support of an ailing neighbor, a citywide debate about the future of the Moran Plant, etc.

And then we have the “home run” shots like in Burlington’s Old North End recently. A weeks-long back-and-forth centered around drug dealing attracted lots of postings and some strong emotion. The results… loads of neighbor-to-neighbor discussion, involvement of the police and city councilors, media coverage, and now a public meeting is being organized to dig into the challenging issues tied up in this topic. We’re thrilled that Front Porch Forum acted as a catalyst for these concrete steps… especially the face-to-face efforts like the public meeting. At some point, it’s usually best to move these more intense discussions offline into real time and real space… I’m grateful to those organizing this meeting.

As part of all this, Seven Days published a piece this week about my decision to suspend the drug dealing discussion for a couple of weeks on the ONE Central Neighborhood Forum. The tone of the discussion was heading toward “flaming,” that is, it was devolving down to where so many online discussions go to die… personal attacks, strident statements, etc. My step brought criticism from a few FPF subscribers, which we take to heart. And it also brought lots of praise for keeping the peace. Experience predicts it was a necessary move.

Front Porch Forum is a fine place for neighbors to take on challenging subjects (and has been used that way dozens of times). And in these situations we won’t allow it to become an online shouting match among a tiny minority… there are plenty of other venues on the internet for that kind of thing… and there’s only one Front Porch Forum!

Time to watch the neighbors score some more runs on behalf of community in their neighborhoods.

UPDATE: Seven Days just published my letter to the editor

I was glad to see Seven Days’ coverage of a Front Porch Forum discussion about neighborhood drug dealing. However, the title of your article [“Moderator Shuts Down Online Debate on ONE Drug Use,” July 16] mischaracterized the situation. We were not squelching community dialogue about this important issue — just the opposite.

Front Porch Forum exists to encourage and facilitate this kind of communication. I took the highly unusual step of suspending a single topic on one of our 130 neighborhood forums for two weeks in an attempt to let tempers cool and to reclaim a civil and inclusive tone. Allowing a neighborhood forum to devolve into an online shouting match among a tiny minority of subscribers drives people away and serves no one’s long-term interest.

In fact, we’re encouraged by the results in this case. Where previously there was little talk about drug dealing, now there’s loads of it, among hundreds of neighbors, city councilors, police and others. Media is reporting on this important issue. Public meetings are in the works. Front Porch Forum was a starting point and a catalyst for this positive activity.

So I respectfully offer an alternative headline: “Neighbors Use Front Porch Forum to Ignite Drug Dealing Discussion.”

Michael Wood-Lewis
BURLINGTON
Wood-Lewis is the co-founder of FrontPorchForum.com

UPDATE 2: I continue to get lovely feedback from FPF subscribers on this issue, such as this one…

I wanted to express my support for you surrounding the recent heated discussion on our FPF.

I am a member of several listservs, and have been for about a decade. Your moderation appears to me to be very appropriate and even generous. The vigilante attitude about “dismissing” you as a moderator resulting from the alleged violations of the 1st Amendment was absurd and lacked maturity. Living in Burlington sometimes skews the lens of reality for people, and I think the most outspoken opponents to what was clearly stated to be a 2 week moratorium, not “censorship”, had no idea what they were talking about.

Please continue your fabulous work and your level of moderation. The FPF is such an incredible asset to residents and I have no idea how I lived without it before moving back here.

UPDATE 3: See this follow-up posting

Hometown Daily Covers Front Porch Forum

Posted on Friday, July 4, 2008 by Comments are off for this post

Thanks to Sally Pollak who wrote an excellent feature article about Front Porch Forum for the Burlington Free Press yesterday.


Photo credit: Alison Redlich, Free Press

Knight Commission focused on Communities, Information and Democracy

Posted on Saturday, June 14, 2008 by 1 comment

I’m honored by a recent invitation to be one of a few people asked to address the initial meeting of the new Knight Commission on the Information Needs of Communities in a Democracy… June 24, 2008, at the new Newseum in Washington, DC… to be webcast live.

“The charge of the Commission is straightforward,” says Alberto Ibarg¼en, president and CEO of Knight Foundation. “Articulate the information needs of communities in this democracy; determine where we are today; and propose public policy that will encourage market solutions.”

I look forward to sharing some of what we’ve learned through Front Porch Forum with this august group. The full commission is listed here. And…

The Commission will be led by co-chairs Ted Olson, former Solicitor General of the United States, and Marissa Mayer, Vice President of Search Product and User Experience at Google. Peter Shane, a distinguished law professor at Ohio State University Law School, is the executive director.

The Knight Commission is funded by the John S. and James L. Knight Foundation and organized by the Aspen Institute.

Make every posting count… twice

Posted on Thursday, June 12, 2008 by Comments are off for this post

Steve Yelvington posted today

Knowledge@Wharton has an interview with Joe Kraus, director of product management at Google, in which he highlights the importance of social interaction on the Web:

“So, the killer apps that have really worked on the web have always been about connecting people to one another. So, whether it is instant messaging and e-mail as communications to connect people to one another, whether it’s photo-sharing as a way to connect people to one another through photos, or blogging as a way to connect people to one another through the words, people have always been social and the killer apps that have really succeeded on the web have always been social.”

This got me thinking about a couple recent conversations with folks asking about huge powerhouse online companies that have outposts in Burlington, VT, where we operate Front Porch Forum‘s pilot. The gist was… “Wouldn’t people be better off selling their car on Craigslist Burlington, seeking plumber recommendations on Angie’s List Burlington, giving away their old couch on FreeCycle Burlington and just using Front Porch Forum to organize block parties and find lost cats?”

Good question and I encourage people to use multiple services when they have the need. But like Krause says above, it’s all about connection. While websites offering classified ads, reviews, give-away matching, etc. by location COULD help people connect in some meaningful way, I don’t think they do. My sense is that they help facilitate the immediate and direct need (selling a car, finding a plumber), but they don’t touch the other… they don’t capitalize on the opportunity to add a brick to the house of local community with each interaction.

That’s what Front Porch Forum is all about. We aim to take every posting by clearly identified nearby neighbors and cobble them all together to build real community among neighbors and townsfolk. Why give away your moving boxes to anonymous distant strangers when you can offer them to your nearby neighbors and actually get to meet some people who live near you? That’s tapping the real potential of the internet… as Google’s Joe Krause says… it’s all about connecting people.

Or, as Wolfgang reported a month ago…

Just wanted to let you know that we sold our Minivan today to a neighbor through Front Porch Forum. We had more people expressing interest and more people showing up to look at the van who found out through the Forum than the interest generated by Burlington Free Press, Cars.com and Craigslist combined. Thanks!

So, again, I encourage folks in our service area to post their messages on any site they like… AND to post it on Front Porch Forum. The results typically speak for themselves.

Can’t beat an informed electorate with a stick

Posted on Thursday, June 12, 2008 by 1 comment

The good people of the Town of Westford are engaged in a running debate about deciding some local issues, like the school budget, via traditional town meeting vs. Australian ballot.  Front Porch Forum has hosted many well-conceived postings about this from a variety of angles.

I was struck by Mary’s posting on the FPF Westford Neighborhood Forum today where she hammered home the importance of citizens getting educated on the issues before weighing in, whether it’s at Town Meeting or a ballot box.

She went on to say…

Front Porch Forum is an excellent tool for distributing information, but obviously it does not reach everyone in town.  Which leads to sending out much information to the public to prepare them for what they are voting on.

I will say between info mailed, The Forum and added meetings helped out tremendously with preparing us for the [failed school] unification vote.

An idea to share:  check with your neighbors and see if they belong to Front Porch Forum.  If not, highly recommend they join.  If you know of elderly people who do not use computers, offer to print out the forum postings once a week or every other.  They would probably love to read this info and people’s postings.

About one-third (270) of Westford households subscribe to Front Porch Forum so far, with more joining every week.  Last month, FPF published five issues of the Westford Neighborhood Forum per week, each issue comprised of about five postings from residents.

Google-hosted Boot Camp comes to Burlington, VT

Posted on Wednesday, June 11, 2008 by Comments are off for this post

Cool local success, Epik, is hosting an Online Marketing (OM) Boot Camp in Burlington, VT, June 17-20. These are good folks who do great work, so I recommend it. Google and Champlain College are also co-hosting. They’re even offering some grants to cut the cost for select Vermont businesses. I’d be there if I wasn’t already booked… I’ll be co-leading a workshop about building online community at the American Press Institute based on our work with Front Porch Forum.

[Disclosure: Epik is a sponsor of Front Porch Forum.]

How is Front Porch Forum like an iPhone?

Posted on Tuesday, June 10, 2008 by Comments are off for this post

Michael Arrington of TechCrunch wrote today about Steve Jobs latest unveiling… the new iPhone, etc.  Here’s the part that stood out for me…

We had a grand debate today on the Gillmor Gang about the iPhone and its place in history. The most interesting part of the discussion for me was the “closed v. open” question. That’s because ultimately I believe the iPhone isn’t competing with Windows Mobile or RIM as much as Google’s upcoming Android, a very open mobile platform.

The iPhone is a closed system, with locked down hardware and platform, and rigid rules for outside developers. Android is all about open. And open is always better, right?

As we’ve seen with Macs v. Windows, and then the iPod v. everyone, closed systems can work. Users will trade price and flexibility in exchange for simplicity and elegance. That’s hard to do when you’re building software that will work across a broad range of devices, technologies and software providers. It’s easy to do when you control both ends of the system, and everything in between.

Ultimately I concede that Android may have a much larger market share than the iPhone. But I’ll argue that the iPhone users will be much happier, even as Apple makes obscene profits off of that smaller user base.

I love the iPhone for the same reason I love technology in general, and loved Disneyland as a child – it drives my imagination and makes me wonder what kind of magic to expect next. Also, it just works.

This reminds me of a recent conversation I had with someone asking for a comparison of Front Porch Forum to other services, such as Yahoo Groups, Ning and iNeighbors.

We have very specific goals with Front Porch Forum, so it’s not a wide-open system.  These other services offer a kind of blank slate on which group organizers can draw all sorts of great things for their individual members… or not.  Front Porch Forum’s mission is not so much  egocentric as it is neighborhood-centric.  We’ve made our design decision to date to optimize neighbor connection and the sense of community within a neighborhood or town.

And while we’re light years away from a giant such as Apple, thousands of our subscribers in our pilot metro area are ga-ga over their FPF neighborhood forum.  This would not be the case if we just offered an open-ended do-it-yourself kind of thing, like many other services.  We get comments like the quote above all the time, praising FPF’s simplicity and ease of use.