Category Archives: Community Building

Topix Forum Posting Pattern

Posted on Friday, July 13, 2007 by • No comments yet

Digging a little deeper into the MediaShift piece about Topix providing small town forums…

We found that in most places in this country, we are the only high-end news site. What happens is this odd pattern where a news event happens, and they find our site online and they like it and stick. One of the more dramatic cases was when two tornadoes struck Caruthersville, Mo. Up to that point, we had a little activity there but it was pretty low. That day we had 600 posts about the tornadoes , and it was astonishing, there were first-hand accounts and people were asking if so-and-so was OK. People in the town were responding and saying, ‘yes, they’re OK.’ A few months later, a lot of the people had stayed in the forums.

There’s a lot of local gossip and chit-chat. Will it pass a test for being journalism or not? Well, a lot of important issues would pop up, like about the police chief or a sex scandal at the high school. The traffic is sustained by the gossip and chat, but from time to time, they want to talk about important civic issues, and because we’re the only site that offers that, this is where they do it.

Tolles: If you look at the curve of posts [click graphic on left], you had this initial burst of posts with the tornadoes, and then the daily chatter in the forums. But somewhere along the line, there was this unpopular police chief and government, and now the post volume is higher than it was during the spike around the tornadoes. It’s got to the point where I sent a person from my staff out there and he’s videotaping the town, making a mini-documentary, and everyone there knows Topix. People in this little town know us.

This posting pattern is similar to what we’re seeing in Front Porch Forum‘s various neighborhood forums. Low level chatter as people join and it slowly builds. However, in a neighborhood with a galvanizing event (unwanted big box store, crime wave, etc.), we seek a spike. Post spike, however, the plateau is raised. Then, the second big issue (that is, in the neighborhoods that have had two big issues so far), message traffic gets big and stays there.

Yelvington on Backfence and Front Porch

Posted on Friday, July 13, 2007 by • No comments yet

Steve Yelvington writes about Backfence‘s recent closure…

We still don’t know the right scale for doing this sort of thing, and that scale may actually be shifting as more people sign up for cheap broadband and become comfortable with creating and not just consuming content. Backfence cofounder Mark Potts once speculated in a conversation that the right physical community size is under 50,000. We’ve had great debates about that where I work; one point of view says a local high school district can serve as a useful proxy for defining a natural community, but your mileage may vary.

People settle into community levels… think concentric circles. Maybe 150 friends in the inner circle. More like 2,000 in the neighborhood… the elementary school district. Maybe 50,000 is the next hop… the high school level. And so on. Capital wants to centralize and standardize across as many people as possible… think USAToday. People tend toward decentralization and diversity… think distinct neighborhoods or yore with their own corner stores, clubs, ethnic flavors, etc. Front Porch Forum is designed for the neighborhood level.

A successful community model and a successful business model are not the same thing. The tricky part is going to involve finding the intersection. Something like Front Porch Forum might have a great community model but never be able to make a significant profit, or vice versa. Or the right business model might involve delivery of a print component, something many Web-centric developers might overlook or avoid.

With 20% of our pilot city subscribing in our first half-year via word-of-mouth, I remain optimistic about FPF’s evolving business model. Time will tell!

Everybody underestimates how hard and how expensive it is to build a powerful brand at a geographic community level. If you went down the street in one of Backfence’s markets and knocked on doors, how many people would have a strong, clear, positive notion of what Backfence was all about and why they should use it? This is one place where incumbent, offline media may have a great advantage, although in many cases it can’t deliver the message to the targets of greatest opportunity (nonconsumers).

Good point.

Front Porch Forum Case Study

Posted on Wednesday, July 11, 2007 by • No comments yet

Ken Picard wrote an article in this week’s Seven Days about the assault of a woman at a Burlington basketball court when she asked some late night ballplayers to tone it down. What a terrible act against this 11-year resident.  I reported on the Burlington Free Press’ coverage here previously.

With the publication of Ken’s piece, a vivid portrait is painted of how the neighbors are using Front Porch Forum to inform each other about events, express concerns, debate underlying issues, attract official responses from local authorities, and get organized. Some excerpts…

When residents living near Pomeroy Park in the Old North End first learned about the late-night assault last month on one of their neighbors, they probably didn’t get the news from the daily newspaper. More likely, they read about it on the Front Porch Forum…

This incident, like many relatively minor crimes that occur each day in Burlington, might have gone unnoticed and unaddressed were it not for the victim’s neighbor, Samuel Press. He asked her permission to post an account of the incident on their neighborhood’s Front Porch Forum…

Press’ posting sparked a flurry of email responses from other residents of the Old North End, some of whom recounted similar experiences with unruly and foul-mouthed park users. Others expressed dismay at the Parks & Recreation department and the police department’s unwillingness and/or inability to address their concerns, which appear to have existed for years.

The online back-and-forth eventually prompted official replies from Parks & Recreation Director Wayne Gross and Burlington Police Lieutenant Jennifer Morrison… Gross wrote that he asked the Burlington Electric Department to fix the street lamp that was bleeding light onto the court, enabling late-night play to occur. Likewise, Morrison informed residents that the police have stepped up nighttime patrols of the area, and asked residents to get good descriptions of anyone else engaged in suspicious activities.

Recently, a group of neighbors met to talk about longer term solutions. FPF is all about helping neighbors connect and foster community at the neighborhood level. This is a wonderful case study of people using Front Porch Forum in just this way.

Clay Shirky and software development

Posted on Wednesday, July 11, 2007 by • No comments yet

I had the pleasure of chatting with Clay Shirky about Front Porch Forum after a talk he gave a couple months ago.  Now, I just watched the video of his presentation at Supernova 2007 and the following quote struck me…

Standing from today, looking towards the future, you will make more accurate predictions about software, and, in this web-driven world, about services, if you ask yourself not “what’s the business model?” but rather “do the people who like it take care of each other?”  That turns out to be the better predictor of longevity.

Now, he was talking mostly about open source software development, but I find encouragement for our efforts with Front Porch Forum too.  In fact, the people who like FPF do often take care of each other… as neighbors supporting neighbors.  In a way, this cuts to the core of our early success.

Orphaned Message from Pie Donor

Posted on Tuesday, July 10, 2007 by • No comments yet

A glitch in our software recently left this message untethered from the new Front Porch Forum member who posted it in his/her neighborhood forum… rats!  Sorry about that.  Too many new members to sort out who it came from.  Who is the mystery pie donor?

Hello all!  Just moved to the neighborhood in June.  I would be happy to be involved in any way I can.  I of course always have pies to donate for special events!

S. Burlington Night Out Aug. 7

Posted on Tuesday, July 10, 2007 by • 2 comments

South Burlington, VT will partake in the 24th annual National Night Out celebration on August 7.  The Free Press reported yesterday that the organizers are looking for volunteers.  Interested?  Contact Cpl. Ron Piper (845-4625).  Also from the Free Press…

National Night Out serves to heighten crime and drug prevention awareness while generating support for, and participation in, local crime prevention efforts, said Sgt. Thomas A. Fraga of the South Burlington Police Department. It also aims to strengthen neighborhood spirit and police-community partnerships and send a message to criminals that neighborhoods are organized and fighting back.

South Burlington will start off the event with a movie and family bingo Aug. 6 at the rotary band shell at Dorset Park. The event at the park will continue at noon Aug. 7 with pony rides, inflatables, and displays from businesses, nonprofits and crime prevention agencies.

The parade will begin at 6 p.m. from the University Mall and progress down Dorset Street until it ends at Dorset Park an hour later. After the parade, the winners of the South Burlington Talent Show and other local groups will perform. A fireworks display at 9:15 p.m. will conclude the event.

This event meshes well with the mission of Front Porch Forum.

Basketball Assault and Neighborhood Response

Posted on Friday, July 6, 2007 by • 1 comment

John Briggs writes today in the Burlington Free Press about trouble at Pomeroy Park in Burlington’s Hill-Old North End area. The basketball court there draws a lot of intense games. Neighbors complain of loud explicative-filled language, and games going on outside of allowed hours.

A woman who came out to ask a couple players to tone it down at 3 AM was assaulted recently… a terrible thing. This was first reported on our ONE East Neighborhood Forum and since then has been the focus of dozens of postings among neighbors. The police, parks and rec, and a city councilor have weighed in too on that forum.  John writes…

The crime has become a persistent topic on the neighborhood’s e-mail newsletter sponsored by the Front Porch Forum. Some who have written to the forum and others who live nearby say the basketball court, well-known as the site of “high level” recreational basketball, as Parks Director Wayne Gross put it, is out of place in the close-packed neighborhood.

The first round of messages declared outrage and indicated plenty of pent-up frustration about the situation with the basketball court. Then some messages were posted that raised the concern about racism and/or classism. This elicited a strong backlash claiming no racism (although some of the ongoing basketball playing crowd is African-American, the assailants were actually white college students). Now some members of the neighborhood have called a meeting to map out a plan for how to work towards a reasonable solution. The tone of many recent postings has been solution-oriented.

In another case, a woman was shouted down for requesting quiet during late hours.  John reports…

She called the police, and the players, in that instance, were ticketed. In a note on the Front Porch Forum, she said “swearing and inappropriate language is used on a daily basis” on the basketball court. In response to the many comments on the forum about the assault, Burlington Police Lt. Jennifer Morrison described the attack as “reprehensible” but added “it is unlikely that the perpetrator will be identified.” She said patrols have been increased near the park since then.

I’m grateful for John’s accurate attribution to Front Porch Forum in his article. Best wishes to all involved in this issue… I’m glad that FPF has proved useful. I also hope that working on this challenge will bring neighbors together in a lasting way that may have not occurred otherwise.

Neighborhood Discussion on MPR

Posted on Wednesday, July 4, 2007 by • No comments yet

Minnesota Public Radio interviewed Jay Walljasper about his new book, The Great Neighborhood Book, today.  One-hour call-in show.  Interesting.

Harvard’s List of Social Capital Resources

Posted on Monday, July 2, 2007 by • No comments yet

A visitor to this site pointed us to the Saguaro Seminar’s resource page today, which now lists Front Porch Forum among many other entities…

The following is a partial list of some interesting organizations that are about building social capital or harnessing it.

The Saguaro Seminar came out of Robert Putnam’s Bowling Alone and is based at the Kennedy School of Government at Harvard…

The project focuses on expanding what we know about our levels of trust and community engagement and on developing strategies and efforts to increase this engagement.

Kudos for Front Porch Forum

Posted on Friday, June 29, 2007 by • No comments yet

Burlington seems to be suffering an increase in break-ins, vandalism and the like.  Much is shared on the various neighborhood forums hosted by FPF.  Local officials weigh in too.  Here’s a gem that just arrived on the ONE East Neighborhood Forum from Tim this evening…

I’d just like to offer some kudos here:

* to Front Porch Forum for creating a medium for neighbors to communicate issues quickly and easily
* to the police and government officials of all types for watching and responding to this forum on a regular basis

I think I can speak for most members of the community and say this:  Whether or not we are satisfied with every response we receive, we appreciate everything our officials are doing to improve and maintain our quality of life.  We have to acknowledge that FPF has created a communication path and that its being used, successfully, by our community.

Thanks Tim!

About Blog

Ghost of Midnight is an online journal about fostering community within neighborhoods, with a special focus on Front Porch Forum (FPF). My wife, Valerie, and I founded FPF in 2006... read more

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