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Hastening the demise of community newspapers?

A community newspaper in Vermont recently raised concerns about Front Porch Forum to an entity that is supportive of our work.  Here are some of the points made by the newspaper publisher…

… internet activities like the Front Porch Forum are direct competitors to community newspapers…

… subsidizing these forums and spreading their access is hastening the demise of [community newspapers]…

… you enable the neighborhoods to believe that news of their community is being covered by the siting of trash being dumped on the side of the road, or of a neighbor who attended a meeting and reported on the one item of real interest to them…

What happens with these types of forums is news is filtered out to the community by those with an agenda. School boards or planning commissions, for example, could designate a member of the board to write the report of the meeting and put it on the forum. The potential to have that report cover what the board wants and how it wants is huge, and it is not, in the end, in the public’s best interest in cases that may be controversial. (Given, that much of the news coming out of such meetings is not controversial and such reports could be unbiased and with no consequence.) But in cases that are controversial, how is the community best served if what happens is that Front Porch leads readers to believe they don’t need the local paper except on those few occasions of controversy. That is, they cancel their subscription and only buy it at the store on those weeks when a professional reporter comes to town to report important issues. That type of thinking, of course, hurts circulation and undermines the advertising base.

… activities like these are no small threats to community newspapers…

… you might reconsider how to carry on this part of your mission. Partnering with the local paper may be one way to do that.

Here’s my response…

Small town community newspapers are crucial to local civic health.  And many of these newspapers face a dire future.  This should be a big concern for anyone focused on local social capital and civic engagement.  It’s one of the reasons I’m working on Front Porch Forum.  You should be congratulated for your forward thinking in this area.  I would be interested in seeing innovative proposals from community newspapers for new sustainable business models to support local journalism.

Front Porch Forum’s mission is to help neighbors connect and build community.  Any sharing of news among neighbors is incidental… it’s one of many things that neighbors do when they have access to an easy communication channel.  We don’t directly compete with newspapers, we help and complement them.

In fact, in Chittenden County, news stories bubble up out of neighborhood conversations on FPF.  In dozens of cases, The Burlington Free Press, Seven Days, WCAX, VPR and others have used Front Porch Forum to get leads for their news stories.  We’re happy to play this role (assuming proper attribution).

And forward thinking newspapers use FPF to attract more readers.  For example, Seven Days has been running weekly messages on FPF about its stories drawing significant traffic to its website.

Further, many of our subscribers travel an arc from (1) getting direct results from postings (e.g., found lost cat, gave away a stroller), to (2) feeling more a part of their community due to these interactions and routine reading of neighbors’ postings, to (3) increased involvement in the civic life of their town (e.g., volunteering at Green Up Day, serving on a committee).  This heightened sense of what’s going on in the neighborhood leads to people being more tuned into local issues… thus FPF helps nurture an environment loaded with more potential readers of the local newspaper.  It’s up to the each newspaper to capitalize on this opportunity.

For example, in Burlington’s New North End, past monthly Neighborhood Planning Assembly meetings typically drew five or six people, in addition to the committee members.  Once the committee started using FPF, attendance ballooned to 50 or 60.  This wasn’t just because FPF was a better way to announce the meetings, rather it’s been the regular neighborhood-level discussions stirred up via FPF that have increase awareness and interest in local issues.  So when the meeting is announced, many people are tuned in and caring enough to show up and participate.

We’d be thrilled if one of Burlington’s newspapers approached us with ideas for tying into this exciting development.  Perhaps we could even work up a proposal and seek funding together.

The decline of the newspaper industry is closely tracked and widely discussed.  Here’s one such recent piece that warrants careful reading.

Here are some other respected resources about the upheaval in the newspaper business…

Many factors contribute to the current status of the newspaper industry, including past business decisions, the current economy, volatile changes in the advertising world, the effect of the internet, participatory and decentralized journalism, etc… suffice to say, it’s complex and the sea change underway now has been a long time coming.  It’s hard to imagine that supporting a small local civic-engagement dot.com experiment has much of a role in this larger, centuries-running drama of the American newspaper.

The newspaper publisher appears to have some misconceptions of how Front Porch Forum works.  FPF is open to all residents of its service region, those with agendas (of any stripe) and those without.  It’s a discussion among clearly identified nearby neighbors about topics of their choosing… like a block party with name tags.  Newspapers, on the other hand, bring their own agenda, determine the topics, and limit who can speak.

While some FPF members may quit their local newspaper subscriptions, as he suggests, that’s not our intent.  If that happens, I submit it has more to do with the readers’ perceived value of the newspaper than with FPF.

Finally, we’re humbled by the recognition and awards from the following organizations bestowed on Front Porch Forum for its cutting edge work in building social capital and civic engagement, including…

  • American Press Institute
  • Wall Street Journal
  • Morning Edition
  • PBS
  • John S. and James L. Knight Foundation
  • Harvard’s Berkman Center for Internet and Society
  • Personal Democracy Forum
  • Case Foundation
  • Sunlight Foundation
  • National Night Out
  • PlaceMatters
  • Action Coalition for Media Education
  • Snelling Center for Government
  • Orton Family Foundation

Thanks for the opportunity to comment on this subject and I’d be glad to continue the conversation with you, newspaper folks, or others.  I have much to learn and remain openminded and flexible.


Weathering the Recession: New Tools for Vermont Businesses

Vermont Businesses for Social Responsibility is pulling together another dynamite conference this spring… On the Long Trail: Sustaining Success… May 5, 2009, at the Hilton Hotel on Battery Street in Burlington.

I’m thrilled to be leading a session with a great panel.  We aim to draw a knowledgeable and questioning crowd to assure a lively discussion.  Register here.

Weathering the Recession: New Tools for Vermont Businesses
Amy Kirschner, Vermont Sustainable Exchange
Jesse McDougall, Chelsea Green Publishing
Glenn McRae, Intervale Center’s Food Hub Program
Linda Rossi, Vermont Small Business Development Center
moderator: Michael Wood-Lewis, Front Porch Forum

The economic downturn sweeping the globe is not sparing the Vermont business sector. However, small and micro businesses in Vermont are far from powerless in the face of this recession. An emerging crop of new tools, many of them internet-based and developed by Vermonters, are providing new ways to cut costs, generate revenue, form partnerships, raise capital and weather these tight times. You’ll hear about services that match workers and jobs, buyers and sellers, and barter partners; give away unwanted inventory; raise capital; and more. Join the discussion, and take away concepts and tips for keeping up and getting ahead.


“Local social networking communities will thrive”

From Scott Heiferman

Forbes: “The Watch List: Meetup.com. The bartering economy will expand. Local social networking communities will continue to thrive and help people connect to information, resources, ideas and employees. Meetup.com groups will be at the center of the burgeoning part of the economy. Entrepreneurs will tap these groups for goods and services and to form new partnerships.” (Maureen Farrell via Greg)

We certainly see high volumes of business being done through Front Porch Forum… and it seems to be increasing as the national economy sours.


Center’d integrates people, places and plans

Mike Boland posted today about a conversation with Center’d's CEO who…

positions the company as a deeper dive into events, which breaths more functionality into all of the nuances of planning local outings. With the tag line, people, places, plans, it also brings in some social features and local search functionality.

The value proposition lies in the integration of these otherwise disparate local media categories. The idea is that a group of friends can plan a weekday dinner outing, find the location, read reviews (Yelp integration), invite people, and set up a landing page as a central source for event management. One can argue that this already exists with Google Maps, Yelp, and Evite, but the main point is that it doesn’t exist all in one place.

Center’d formerly was known as FatDoor.


WeAre.Us kin to Front Porch Forum?

When I read this piece in TechCrunch the other day, the similarities to Front Porch Forum‘s (FPF’s) model added up.

WeAre.Us wants to help. It is a platform of 16 social networks that connect people with chronic illnesses.

FPF’s pilot is a platform of 130 online neighborhood forums.

In contrast to health platforms… which serve as a contact point for health-related topics of any kind, WeAre.Us connects people affected by severe illnesses only… rather than create an all-encompassing site, WeAre.Us decided to take more of a niche social network approach.

FPF focuses on neighbor connection and not in generating its own content.  We’re neighborhood social networks.

The subsites… run on the same core engine but are independent from each other.

FPF neighborhood forums stand alone but all run on the same engine.

WeAre.Us tries to avoid Ning-like scattering effects by allowing users to create communities only if more more than 1,000 members can be expected… The approach seems to work: While Ning has over 50 Crohn’s-based (mostly inactive) micro social networks, for example, WeAre.Us’ single Crohn’s community boasts over 2,000 members… expecting to pass the 10,000 member mark this month (for all of WeAre.Us).

I recall a site somewhat similar to FPF that boasted 5,000 neighborhood groups across North America… and only 10,000 members… sounds like the Ning example.  FPF currently has 11,000 subscribers in its pilot area of 60,000 households, including one-third of Burlington, VT.

CMO Robert Patterson says another differentiator is the active, individualized support the company provides all WeAre.Us members.

FPF offers hands-on community management and customer service.


Web 2.0 for the rest of us?

Caroline McCarthy reports today on CNET News

LONDON–Digg founder Kevin Rose had a message for the audience at the Future of Web Apps conference on Thursday: It’s time to grow up.

“We have to do better,” he said in his talk, called “The Future of News,” and said that it’s time for the social news site that he founded in 2004 to to expand beyond the geek set and get some real-world relevance. “Why click a button and make the number go up by one? Why does that matter?”

Digg, after all, gets more than 30 million monthly visitors, but Rose said that the site only has slightly over three million registered user accounts–those are the people actually “Digging.” That indirectly confirmed what Digg critics hve been saying all along: that it’s reflective of only a tiny and vocal subset of the Web, resulting in a heavy bias toward anything iPhone, anything Linux, anything Barack Obama, and plenty of wacky local news stories.

I’ve been fortunate to speak to many groups over the past year or so, and I frequently survey each crowd about technology and services that they’ve (1) heard of, and (2) use.  Routinely, only one or two hands will go up for Twitter, RSS, LinkedIn, Digg, Flickr, Delicious, etc. to my first question.  But almost no one ever admits to using these tech media darlings.  Meanwhile, it’s not unusual in talks with local groups within our pilot area to have half of the hands reaching for the ceiling when I ask about Front Porch Forum.

Kevin Rose’s call above seems on target to me.  When you offer a service globally, it’s not outrageous to find a million tech professionals and hobbyists to jump on board.  But try raising an online crowd within a local community… especially one that stays plugged in over time… very difficult.

In our pilot area, more than 11,000 households subscribe to Front Porch Forum, including one-third of Burlington, VT.  We have people in their 80s using FPF.  I spoke with a homeless person the other day who’s on board.  College students love FPF.  And we have droves of non-techie grown-ups… folks who are too busy with their lives to look into why they should tweet or digg.  Busy or not, they do know that Front Porch Forum is the place to turn to borrow a couple saw horses, find a babysitter, recommend a roofer, learn about a rash of break-ins, give away their couch, buy a bike, hear from their school board member about the budget, etc.

I’m looking forward to more online offerings aimed at the rest of us… not just the heavy tech consumers.  Of course, it’s tough for the traditional and new media, as well as funders, not to be dazzled by shiny bells and whistles, especially when these sites attract a sizable group of early adopters from the global masses.  This top-down approach has worked incredibly well for Google and a host of others.  And it will continue to draw most of the media spotlight and funding.

I’m eager to see more efforts coming from the other direction — the grassroots on up and out — such as we’re doing with Front Porch Forum… the Craigslist and Angieslist approach.  That is, get traction in one metro area, then spread to others.


New Media Guru in Vermont Oct. 4

New media thinker and do-er Dan Gillmor will speak at the UVM Center for Rural Studies 30th anniversary bash on October 4, 2008 starting at 5:00 PM.  I’ve been fortunate to hear Dan speak and follow his online writing for the past couple years… great stuff.  And now he’s leading the newly formed Knight Center for Digital Media Entrepreneurship at Arizona State University’s Walter Cronkite School of Journalism and Mass Communication.

Front Porch Forum is tickled pink to be involved (albeit in a small way).  Come to the conference all day… or at least catch Dan’s talk at 5:00 PM and the panel he’ll moderate after that.

Dan Gillmor

-Author of We the Media: Grassroots Journalism By the People, For the People (2004; O’Reilly Media)
-Director of the Knight Center for Digital Media Entrepreneurship at Arizona State University’s Walter Cronkite School of Journalism and Mass Communication
-Director of the Center for Citizen Media

At the newly created Knight Center for Digital Media Entrepreneurship, Dan Gillmor is working to help create a culture of innovation and risk-taking in journalism education, and in the wider media world. He is founder and current director of the Center for Citizen Media and previously founded Grassroots Media, Inc. From 1994-2004, Gillmor was a columnist at the San Jose Mercury News, Silicon Valley’s daily newspaper, and wrote a weblog for SiliconValley.com. He joined the Mercury News after six years with the Detroit Free Press. Before that, he was with the Kansas City Times and several newspapers in Vermont. A Phi Beta Kappa graduate of the University of Vermont (’81), Gillmor received a Herbert Davenport fellowship in 1982 for economics and business reporting at the University of Missouri School of Journalism. During the 1986-87 academic year he was a journalism fellow at the University of Michigan in Ann Arbor, where he studied history, political theory and economics. He has won or shared in several regional and national journalism awards. Before becoming a journalist he played music professionally for seven years.

And I seem to recall some former Vermont professional connection of his.  Hmm…


Blast from the past… or, Google never forgets

A friend just showed me Google’s newspaper and book archives online… wow.  He searched my name and found some oldies I had nearly forgotten from 15-20 years ago…

  • An opinion piece I co-wrote for the New York Times based on my policy research.
  • The Chicago Sun-Times about my engineering work… “Michael Lewis could do for recycling what Henry Ford did for the automobile industry.” [Disclaimer... didn't quite work out that way.]
  • A book I co-authored published by the U.S. EPA about innovative small businesses.

Y’know… I recall physically clipping those articles and mailing them to people in an envelope with a stamp.


Programmer-Journalists and Local Social Capital

Rich Gordon writes today about his journalist-programmer program at Northwestern’s journalism school.  He’s looking for a project idea…

For more than half a century, newspaper readership has been declining – and so have a variety of other indicators of civic and community engagement, such as participation in PTA’s, membership in bowling leagues and turnout on Election Day…

What I’ve been wondering about is whether new technologies can, in any way, help rebuild social capital among people who live in the same community. We know that online communities enable people with common interests to build powerful connections even if they are halfway around the world from one another. I’m intrigued by the possibility that we could apply these online community tools to strengthening local bonds.

It’s also hard to ignore that when conversations about the news occur on the Web, they often turn ugly — or, at best, fail to advance the discussion beyond ranting and raving…

Evidence that local media can play a role in fostering community conversation can be found in newspaper history. David Paul Nord’s fascinating book, “Communities of Journalism,” for instance, describes many instances in which newspapers served as community forums…

Cass Sunstein in his book Republic.com – [argues] that online communities can foster isolation and division by enabling people to connect only with those whose characteristics and attitudes are like theirs.

What I might challenge our students to do is come up with ways to improve online conversations about the news — to build social capital and raise the quality of these conversations.

Of course, this is what Front Porch Forum is all about!


How many helicopter seeds does it take…

Local college professors invite me to address their students occasionally about Front Porch Forum.  The classes range from social work to entrepreneur-ism to tech.  And I usually get a little positive feedback, but sometimes it’s hard to tell if the message is getting through.

So I was especially pleased to get this wonderful note from Jennifer today…

Hi Michael, you are amazing. All I can say is, your life changed mine, and I am ever grateful. After you spoke to my Community College of Vermont Business class, I signed up for my FPF Neighborhood Forum, it enhance my life in a way I can’t explain, but I feel at home now. Thanks for everything you do!

Also, she’s started her own business and is looking to advertise it on Front Porch Forum.

Which brings me back to this morning several states south of here… I was watching a maple tree drop  hundreds (thousands?) of its helicopter seeds on a Pennsylvania yard… and I’ve seen this same tree dump as many in the spring.  And from all these thousands of seeds… I’ve seen one or two saplings rise up and take root.  So it goes.